CFPB · Narrative-heavy record
White Jacobs & Associates
22 CFPB complaints · 68.2% with narratives · top issue Fraud or scam.
White Jacobs & Associates: 68.2% of 22 filings include consumer narratives. Timely 40.9% · relief 0% · top product Credit reporting, credit repair services, or other personal consumer reports. Allegations, not findings.
- Narrative-heavy record
- 0% filings 2018 to 2026
CFPB relief outcome brief
CCDB company white-jacobs-associates
0% relief · 40.9% timely · 22 filings · Credit reporting, credit repair services, or other personal consumer reports
Same-product relief peers
Nearest relief peer: Innovis (0% relief)
White Jacobs & Associates closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
White Jacobs & Associates scores strongest on closed with explanation (100/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0% of complaints closed with relief to the consumer
Timely response
0 / 100 percentile-benchmarked
40.9% of complaints answered inside the CFPB 15-day window
Closed with explanation
100 / 100 percentile-benchmarked
100% of complaints closed with an explanation to the consumer
Most of White Jacobs & Associates's 22 filings include narrative text
68.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
White Jacobs & Associates complaint mix by product
- Credit reporting, 14 63.6% – 0% relief
- Debt or 7 31.8% – 0% relief
- Credit reporting 1 4.5% – 0% relief
How White Jacobs & Associates's 22 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 14 |
| Debt or credit management | 7 |
| Credit reporting or other personal consumer reports | 1 |
Where White Jacobs & Associates complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 31.8% of this company's filings
White Jacobs & Associates complaints by year
Annual filing volume from the CFPB public database
- 2026
- 1
- 0% vs 2018
Top States
| State | Complaints |
|---|---|
| TX | 7 |
| FL | 3 |
| WA | 2 |
| GA | 2 |
| CA | 2 |
| NY | 2 |
| MD | 2 |
| NC | 1 |
| VA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Fraud or scam | 7 |
| Didn't provide services promised | 5 |
| Unexpected or other fees | 3 |
| Problem with customer service | 2 |
| Excessive fees | 2 |
| Confusing or misleading advertising or marketing | 1 |
| Charged upfront or unexpected fees | 1 |
| Problem with a company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 1 | 0% |
| 2019 | 4 | 25% |
| 2021 | 4 | 75% |
| 2022 | 1 | 100% |
| 2023 | 5 | 20% |
| 2024 | 3 | 33.3% |
| 2025 | 3 | 33.3% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
White Jacobs & Associates's narrative-rich complaint ledger
White Jacobs & Associates's 22 logged complaints stay concentrated: only 9 states show a filing. 68.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2018 through 2026-02-20.
White Jacobs & Associates answers 40.9% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting, credit repair services, or other personal consumer reports" draws the most filings, most often for "Fraud or scam."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about White Jacobs & Associates.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for White Jacobs & Associates: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 22.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 40.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for White Jacobs & Associates (40.9% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record