CFPB · Single-product concentration

ICQ Search and Recovery Inc.

11 CFPB complaints · 100% in "Debt collection" · top issue Attempts to collect debt not owed.

11 CFPB complaints

ICQ Search and Recovery Inc.: 100% of 11 CFPB complaints sit in "Debt collection". Timely 100% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • 0% filings 2013 to 2019

CFPB relief outcome brief

CCDB company icq-search-and-recovery-inc

0% relief · 100% timely · 11 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

ICQ Search and Recovery Inc.(this)0%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among ICQ Search and Recovery Inc. and nearest filing-volume peers

ICQ Search and Recovery Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

ICQ Search and Recovery Inc. scores strongest on timely response (100/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

55 /100 grade C

Relief provided

0 / 100 percentile-benchmarked

0% of complaints closed with relief to the consumer

Timely response

100 / 100 percentile-benchmarked

100% of complaints answered inside the CFPB 15-day window

Closed with explanation

100 / 100 percentile-benchmarked

100% of complaints closed with an explanation to the consumer

Coded fields dominate ICQ Search and Recovery Inc.'s 11 filings

Only 9.1% include narrative text, so product/issue codes carry most of what can be read here. The two counts still add to total filings.

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Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

ICQ Search and Recovery Inc. complaint mix by product

Total complaints: 11

ICQ Search and Recovery Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 11 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 11 complaints (100.0%), resolution 0.0% Debt collection 100.0%
  • Debt collection 11 100.0% – 0% relief

How ICQ Search and Recovery Inc.'s 11 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 11

Concentrated filing states for ICQ Search and Recovery Inc.

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
CA
63.6% of this company's filings
CA7FL2MA1MO1

ICQ Search and Recovery Inc. complaints by year

Annual filing volume from the CFPB public database

Trend in view
2019
1
0% vs 2013
0.511.522.533.5 201320142015201720182019 1

Top States

State Complaints
CA 7
FL 2
MA 1
MO 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 4
Disclosure verification of debt 3
False statements or representation 2
Cont'd attempts collect debt not owed 1
Written notification about debt 1

Yearly Trend

Year Complaints Timely
2013 1 100%
2014 1 100%
2015 3 100%
2017 3 100%
2018 2 100%
2019 1 100%

Source: CFPB Consumer Complaint Database

ICQ Search and Recovery Inc. filings cluster in one product

ICQ Search and Recovery Inc.'s 11 logged complaints stay concentrated: only 4 states show a filing. Only 9.1% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2019-06-21.

ICQ Search and Recovery Inc. answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about ICQ Search and Recovery Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for ICQ Search and Recovery Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for ICQ Search and Recovery Inc. (100% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration