Total complaints
14
Filed since 2013
14 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
14 consumer complaints filed with the CFPB
This profile shows IMPERIAL CREDIT SYSTEMS, INC.'s complaint history from CFPB public records. 14 consumers have filed complaints since 2013. The company has a 7.1% timely response rate and has provided relief in 0% of cases.
Total complaints
14
Filed since 2013
Timely response
7.1%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How IMPERIAL CREDIT SYSTEMS, INC.'s 14 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 10 |
| Credit reporting or other personal consumer reports | 2 |
| Consumer Loan | 1 |
| Debt or credit management | 1 |
| State | Complaints |
|---|---|
| CA | 3 |
| MS | 2 |
| NV | 2 |
| FL | 1 |
| IL | 1 |
| NY | 1 |
| MN | 1 |
| MO | 1 |
| DE | 1 |
| TX | 1 |
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 3 |
| Cont'd attempts collect debt not owed | 2 |
| Credit monitoring or identity theft protection services | 1 |
| False statements or representation | 1 |
| Communication tactics | 1 |
| Managing the loan or lease | 1 |
| Incorrect information on your report | 1 |
| Disclosure verification of debt | 1 |
| Problem with customer service | 1 |
| Improper contact or sharing of info | 1 |
| Taking/threatening an illegal action | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2014 | 2 | 0% |
| 2015 | 1 | 0% |
| 2016 | 4 | 0% |
| 2017 | 1 | 0% |
| 2020 | 1 | 0% |
| 2025 | 2 | 0% |
| 2026 | 2 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
IMPERIAL CREDIT SYSTEMS, INC. has accumulated 14 consumer complaints in the CFPB public database, with filings active across 10 U.S. states. Of those submissions, 4 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-02-23, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, IMPERIAL CREDIT SYSTEMS, INC. reports a 7.1% timely-response rate and has closed 21.4% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 7.1% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating IMPERIAL CREDIT SYSTEMS, INC.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
IMPERIAL CREDIT SYSTEMS, INC. has received 14 consumer complaints filed with the Consumer Financial Protection Bureau.
IMPERIAL CREDIT SYSTEMS, INC. has a 7.1% timely response rate to CFPB complaints.
The most common issue reported against IMPERIAL CREDIT SYSTEMS, INC. is "Attempts to collect debt not owed" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.