2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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25.6K companies starting with "I"

Showing 101–150 of 25.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
I agreed to re-enter the graduated repayment plan. 1
I agreed to the account closure which is untrue. I only agreed to the closure of the smaller credit card - Bank of America Cash Rewards Visa Platinum Plus - with Account # XXXX XXXX XXXX XXXX of which I still make payments. 1
I agreed to the charge. Which I did and that if I would have said I didn't receive the items then I would have gotten some of my money back. I told him in the documents I sent it states clearly that I didn't receive a lot of the items and I mentioned which ones. Well 1
I agreed to this line of credit. I 1
I agreed with that new direction. 1
I agreed. On XXXX XXXX 1
I alerted my landlord of what took place and they were gracious enough to allow me to pay rent a few days late without any penalty. 1
I alerted the XXXX Ombudsman of this and reached out to them by email on XX/XX/XXXX 1
I allowed another 2 days to elapse. It is now more than 7 days from the time of reporting 1
I almost understand it 1
I already cancel their XXXX XXXX last year 1
I already had one 1
I already had paid 27 months of property tax for a 30 month lease ). As such 1
I already have payments set up through my bank and I refuse to give them any of my banking information directly. 1
I already have this card which is where it seems the trouble started ).,,JPMORGAN CHASE & CO.,KY,40509,Older American,Consent provided,Web,2022-11-23,Closed with explanation,Yes,N/A,6237901 1
I already sent you what you asked for. 1
I already signed for you I couldn't believe it. She showed her screen. I told her I didn't sign that. She said she did. Then I asked her for a copy of my XXXX. She said she couldn't give me one because her printer was jamming papers and the other printer is locked in the Manager 's Office. I had her hand write me one and then she suggested I take a mobile picture of her screen. 1
I already told you that I was n't 90 days late and you did n't send me anything at all to substantiate anything. If you do n't have the physical proof - which can only be this company 's bank statement proving when my payments were accepted into their account - then you 're just parroting what they 're telling you and that 's not allowed by law! Considering that you 've done nothing to ensure that these are reporting accurate 1
I already told you that I was n't XXXX XXXX late and you did n't send me anything at all to substantiate anything. If you do n't have the physical proof - which can only be this company 's bank statement proving when my payments were accepted into their account - then you 're just parroting what they 're telling you and that 's not allowed by law! Considering that you 've done nothing to ensure that these are reporting accurate 1
I also call the CITIZENS BANK customer service line ( XXXX ) 1
I also called a Customer Relationship Manager as well to report to them that I was seeking additional clarification from the Consumer Ombudsman 's Office and that I wanted this noted on my account due to the impending deadline. 1
I also changed by bank debit card. I informed Cashnetusa of this action. 1
I also confirmed with the bank assistant manager there 1
I also confirmed with XXXX that they were not able to validate this alleged bankruptcy in accordance with federal law. 1
I also contacted Bank of America 's fraud department once more to provide them with the number of the police report for documentation purposes. 1
I also copied my notes from the XXXX appointment into the XXXX document mentioned above and created a second XXXX appointment with an alert falling roughly a month in advance 1
I also couldn't empty it. Because I had nowhere to put anything. So I lost everything I had. I was forced to move in with my aunt and uncle 1
I also did not get that option or any communications whatsoever about the loan until I learned and complained about the stain on my credit 8 months later. The first loan statement I received was nine months after the start of the loan in XX/XX/2020 ; it took two more months and multiple requests to receive copies of the loan documents I had signed. While NMAC clearly violated consumer laws and protection not sending me the signed agreements 1
I also did not receive the one mailed notification from JPMC about the missed payment ( no electronic notification was sent to my email or through the app ). As a result 1
I also disputed the balance with XXXX. 1
I also dont want to take on their huge fees in closing out early and will wait a few months to do so without a fee 1
I also emailed their XXXX of XXXX XXXX in XXXX 1
I also expect my lender to provide timely and truthful answers to my questions about my loan specifically and the buying process as a whole.,,GUARANTEED RATE INC.,TX,75181,,Consent provided,Web,2020-10-05,Closed with explanation,Yes,N/A,3880854 1
I also faxed them a letter outlining what had taken place along with a copy of the brochure we received when we purchased the tickets 1
I also forwarded it to the XXXX Attorney Generals Office. 1
I also found two relevant cases involving complaints against SYNCHRONY 1
I also had an overdrawn bank account 1
I also had two XXXX accounts. The fact that Chase did not notify me of any additional steps I would need to take to obtain the 5 % is also inconsistent with the Agreement ( See the Notice of changes section of the Agreement ). 1
I also have documents backing up this claim from the National Student Loan Data Systems ( NSLDS ) showing I have no outstanding student loans in my name so it makes one wonder how is it possible that Equifax found that I owe student loans and where is there proof which they did not provide very accurately at all. I am asking for assistance in this matter as my wife and I have certainly suffered from their unfair reporting practices and we 1
I also have learned that a number of my colleagues in the profession have had similar horrible experiences with Navient as result of also being denied their XXXX Forgiveness Loans applications. 1
i also have not given any formal consent nor have i ever heard of said agency it is considered fraud for unknown agency to have my personalinformation without my knowledge. ]. 6
I also have recordings of the conversations between myself and the representatives from this company. 1
I also have the right to block information resulting from identity theft or other invalid reporting. 3
I also included in the email 1
I also insist that you update my account credentials and confirm that my information is safeguarded against further compromise. 1
I also learned that XXXX XXXX 1
I also learned the Financial Aid Director was reassigned or transferred during this time period to another position. Moreover 1
i also mailed them first they did n't reply than their complaint department said to do n't use abusive language and rephrase the email so i again contacted them 1
I also need a car 1
I also noted that I had been charged {$30.00} for the stop payment. 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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