CFPB · Narrative-heavy record
Idaho Central Credit Union
79 CFPB complaints · 54.4% with narratives · top issue Managing an account.
Idaho Central Credit Union: 54.4% of 79 filings include consumer narratives. Timely 100% · relief 8.9% · top product Checking or savings account. Allegations, not findings.
- Narrative-heavy record
- +100% filings 2024 to 2026
CFPB relief outcome brief
CCDB company idaho-central-credit-union
8.9% relief · 100% timely · 79 filings · Checking or savings account
Same-product relief peers
Nearest relief peer: Revolut Technologies Inc. (8.9% relief)
Idaho Central Credit Union closes 8.9% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Idaho Central Credit Union scores strongest on timely response (100/100 percentile-benchmarked) and weakest on relief provided (42/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
42 / 100 percentile-benchmarked
8.9% of complaints closed with relief to the consumer
Timely response
100 / 100 percentile-benchmarked
100% of complaints answered inside the CFPB 15-day window
Closed with explanation
79 / 100 percentile-benchmarked
88.6% of complaints closed with an explanation to the consumer
Most of Idaho Central Credit Union's 79 filings include narrative text
54.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Idaho Central Credit Union complaint mix by product
- Checking or 33 42.3% – 15% relief
- Credit reporting 12 15.4% – 0% relief
- Vehicle loan 8 10.3% – 25% relief
- Debt collection 7 9.0% – 0% relief
- Mortgage 7 9.0% – 0% relief
- Money transfer, 6 7.7% – 0% relief
- Credit card 5 6.4% – 0% relief
How Idaho Central Credit Union's 79 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 33 |
| Credit reporting or other personal consumer reports | 12 |
| Vehicle loan or lease | 8 |
| Debt collection | 7 |
| Mortgage | 7 |
| Money transfer, virtual currency, or money service | 6 |
| Credit card | 5 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
Concentrated filing states for Idaho Central Credit Union
Top states by attributed CFPB complaint volume for this company
- Leading state
- ID
- 69.6% of this company's filings
Idaho Central Credit Union rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 30
- +100% vs 2024
Top States
| State | Complaints |
|---|---|
| ID | 55 |
| WA | 8 |
| AZ | 4 |
| TX | 2 |
| CA | 1 |
| CO | 1 |
| PA | 1 |
| LA | 1 |
| VT | 1 |
| ND | 1 |
| NV | 1 |
| OR | 1 |
| FL | 1 |
| AE | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 21 |
| Incorrect information on your report | 6 |
| Managing the loan or lease | 6 |
| Problem with a lender or other company charging your account | 6 |
| Fraud or scam | 4 |
| Struggling to pay mortgage | 4 |
| Improper use of your report | 3 |
| Problem with a company's investigation into an existing problem | 3 |
| Closing an account | 2 |
| Opening an account | 2 |
| Money was not available when promised | 2 |
| Problem with a purchase shown on your statement | 2 |
| Trouble during payment process | 2 |
| False statements or representation | 2 |
| Attempts to collect debt not owed | 2 |
| Problem caused by your funds being low | 2 |
| Other features, terms, or problems | 2 |
| Took or threatened to take negative or legal action | 1 |
| Threatened to contact someone or share information improperly | 1 |
| Getting the loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2024 | 15 | 100% |
| 2025 | 34 | 100% |
| 2026 | 30 | 100% |
Source: CFPB Consumer Complaint Database
Idaho Central Credit Union's narrative-rich complaint ledger
Idaho Central Credit Union's 79 logged complaints stay concentrated: only 14 states show a filing. 54.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2024 through 2026-06-22.
Idaho Central Credit Union answers 100% of complaints inside the CFPB's tracked window and closes 88.6% with a written explanation. 8.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Idaho Central Credit Union.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Idaho Central Credit Union: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 79.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Idaho Central Credit Union (100% timely; 8.9% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record