CFPB · Mid-pack CFPB posture
Illinois Lending Corporation
12 CFPB complaints · 3 states · top issue Communication tactics.
Illinois Lending Corporation has 12 consumer complaints in the CFPB public database. Timely response is 91.7%; 0% closed with relief; top product Debt collection. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- +300% filings 2015 to 2021
CFPB relief outcome brief
CCDB company illinois-lending-corporation
0% relief · 91.7% timely · 12 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Illinois Lending Corporation closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Illinois Lending Corporation scores strongest on closed with explanation (100/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0% of complaints closed with relief to the consumer
Timely response
85 / 100 percentile-benchmarked
91.7% of complaints answered inside the CFPB 15-day window
Closed with explanation
100 / 100 percentile-benchmarked
100% of complaints closed with an explanation to the consumer
How 12 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Illinois Lending Corporation complaint mix by product
- Debt collection 6 50.0% – 0% relief
- Payday loan, 4 33.3% – 0% relief
- Consumer Loan 1 8.3% – 0% relief
- Checking or 1 8.3% – 0% relief
How Illinois Lending Corporation's 12 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 6 |
| Payday loan, title loan, or personal loan | 4 |
| Consumer Loan | 1 |
| Checking or savings account | 1 |
Concentrated filing states for Illinois Lending Corporation
Top states by attributed CFPB complaint volume for this company
- Leading state
- IL
- 66.7% of this company's filings
Illinois Lending Corporation rising annual filings
Annual filing volume from the CFPB public database
- 2021
- 4
- +300% vs 2015
Top States
| State | Complaints |
|---|---|
| IL | 8 |
| WI | 1 |
| IN | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 4 |
| Charged fees or interest you didn't expect | 2 |
| Problems when you are unable to pay | 1 |
| Managing an account | 1 |
| Attempts to collect debt not owed | 1 |
| Struggling to pay your loan | 1 |
| Written notification about debt | 1 |
| Loan payment wasn't credited to your account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 100% |
| 2016 | 1 | 0% |
| 2017 | 1 | 100% |
| 2018 | 3 | 100% |
| 2020 | 2 | 100% |
| 2021 | 4 | 100% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about Illinois Lending Corporation
Illinois Lending Corporation's 12 logged complaints stay concentrated: only 3 states show a filing. Only 16.7% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2015 through 2021-09-02.
Illinois Lending Corporation answers 91.7% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Illinois Lending Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Illinois Lending Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 12.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 91.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Illinois Lending Corporation (91.7% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture