CFPB · Mid-pack CFPB posture

Independent Finance Company LLC

6 CFPB complaints · 3 states · top issue Repossession.

6 CFPB complaints

Independent Finance Company LLC has 6 consumer complaints in the CFPB public database. Timely response is 33.3%; 0% closed with relief; top product Vehicle loan or lease. Allegations, not regulatory findings.

  • Mid-pack CFPB posture
  • +100% filings 2017 to 2026

CFPB relief outcome brief

CCDB company independent-finance-company-llc

0% relief · 33.3% timely · 6 filings · Vehicle loan or lease

Nearest relief peer: BMW Financial Services NA, LLC (0% relief)

Independent Finance CompanyLLC (this)0%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Independent Finance Company LLC and nearest filing-volume peers

Independent Finance Company LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Independent Finance Company LLC has 6 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.

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Timely response rate 33.3%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Independent Finance Company LLC complaint mix by product

Total complaints: 6

Independent Finance Company LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 6 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Vehicle loan: 3 complaints (50.0%), resolution 0.0% Vehicle loan 50.0% Debt collection: 1 complaints (16.7%), resolution 0.0% Debt collection 16.7% Credit reporting: 1 complaints (16.7%), resolution 0.0% Credit reporting 16.7% Credit reporting,: 1 complaints (16.7%), resolution 0.0% Credit reporting, 16.7%
  • Vehicle loan 3 50.0% – 0% relief
  • Debt collection 1 16.7% – 0% relief
  • Credit reporting 1 16.7% – 0% relief
  • Credit reporting, 1 16.7% – 0% relief

How Independent Finance Company LLC's 6 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Vehicle loan or lease 3
Debt collection 1
Credit reporting or other personal consumer reports 1
Credit reporting, credit repair services, or other personal consumer reports 1

Concentrated filing states for Independent Finance Company LLC

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
CO
50% of this company's filings
CO3IN2LA1

Independent Finance Company LLC rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
2
+100% vs 2017
0.511.522.5 20172019202120252026 2

Top States

State Complaints
CO 3
IN 2
LA 1

Top Issues

Issue Complaints
Repossession 1
Took or threatened to take negative or legal action 1
Problem with a company's investigation into an existing problem 1
Problems at the end of the loan or lease 1
Incorrect information on your report 1
Problem with a credit reporting company's investigation into an existing problem 1

Yearly Trend

Year Complaints Timely
2017 1 100%
2019 1 100%
2021 1 0%
2025 1 0%
2026 2 0%

Source: CFPB Consumer Complaint Database

What the CFPB record shows about Independent Finance Company LLC

Independent Finance Company LLC's 6 logged complaints stay concentrated: only 3 states show a filing. Only 33.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2017 through 2026-04-26.

Independent Finance Company LLC answers 33.3% of complaints inside the CFPB's tracked window and closes 50% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Repossession."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Independent Finance Company LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Independent Finance Company LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Independent Finance Company LLC (33.3% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture