CFPB · Single-product concentration
IDT Telecom, Inc
23 CFPB complaints · 100% in "Money transfer, virtual currency, or money service" · top issue Other transaction problem.
IDT Telecom, Inc: 100% of 23 CFPB complaints sit in "Money transfer, virtual currency, or money service". Timely 100% · relief 0%. Allegations, not findings.
- Single-product concentration
- +75% filings 2024 to 2026
CFPB relief outcome brief
CCDB company idt-telecom-inc
0% relief · 100% timely · 23 filings · Money transfer, virtual currency, or money service
Same-product relief peers
Nearest relief peer: Early Warning Services, LLC (0% relief)
IDT Telecom, Inc closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
IDT Telecom, Inc scores strongest on timely response (100/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0% of complaints closed with relief to the consumer
Timely response
100 / 100 percentile-benchmarked
100% of complaints answered inside the CFPB 15-day window
Closed with explanation
100 / 100 percentile-benchmarked
100% of complaints closed with an explanation to the consumer
Most of IDT Telecom, Inc's 23 filings include narrative text
56.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
IDT Telecom, Inc complaint mix by product
- Money transfer, 23 100.0% – 0% relief
How IDT Telecom, Inc's 23 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Money transfer, virtual currency, or money service | 23 |
Where IDT Telecom, Inc complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 26.1% of this company's filings
IDT Telecom, Inc rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 7
- +75% vs 2024
Top States
| State | Complaints |
|---|---|
| TX | 6 |
| NY | 3 |
| IL | 2 |
| FL | 2 |
| MN | 1 |
| AZ | 1 |
| MO | 1 |
| OH | 1 |
| SC | 1 |
| CT | 1 |
| MA | 1 |
| AL | 1 |
| VA | 1 |
| GA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Other transaction problem | 10 |
| Money was not available when promised | 4 |
| Fraud or scam | 4 |
| Unexpected or other fees | 2 |
| Problem with customer service | 2 |
| Unauthorized transactions or other transaction problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2024 | 4 | 100% |
| 2025 | 12 | 100% |
| 2026 | 7 | 100% |
Source: CFPB Consumer Complaint Database
IDT Telecom, Inc filings cluster in one product
IDT Telecom, Inc's 23 logged complaints stay concentrated: only 14 states show a filing. 56.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2024 through 2026-05-30.
IDT Telecom, Inc answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Money transfer, virtual currency, or money service" draws the most filings, most often for "Other transaction problem."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about IDT Telecom, Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for IDT Telecom, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 23.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for IDT Telecom, Inc (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration