CFPB · Single-product concentration
Idaho Housing And Finance Association
344 CFPB complaints · 80.8% in "Mortgage" · top issue Trouble during payment process.
Idaho Housing And Finance Association: 80.8% of 344 CFPB complaints sit in "Mortgage". Timely 99.1% · relief 0.6%. Allegations, not findings.
- Single-product concentration
- +2366.7% filings 2015 to 2026
CFPB relief outcome brief
CCDB company idaho-housing-and-finance-association
0.6% relief · 99.1% timely · 344 filings · Mortgage
Same-product relief peers
Nearest relief peer: Lakeview Loan Servicing, LLC (0.6% relief)
Idaho Housing And Finance Association closes 0.6% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Idaho Housing And Finance Association scores strongest on timely response (98/100 percentile-benchmarked) and weakest on relief provided (3/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
3 / 100 percentile-benchmarked
0.6% of complaints closed with relief to the consumer
Timely response
98 / 100 percentile-benchmarked
99.1% of complaints answered inside the CFPB 15-day window
Closed with explanation
94 / 100 percentile-benchmarked
96.5% of complaints closed with an explanation to the consumer
Most of Idaho Housing And Finance Association's 344 filings include narrative text
49.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Idaho Housing And Finance Association complaint mix by product
- Mortgage 278 80.8% – 1% relief
- Credit reporting 34 9.9% – 0% relief
- Credit reporting, 22 6.4% – 0% relief
- Debt collection 7 2.0% – 0% relief
- Debt or 3 0.9% – 0% relief
How Idaho Housing And Finance Association's 344 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 278 |
| Credit reporting or other personal consumer reports | 34 |
| Credit reporting, credit repair services, or other personal consumer reports | 22 |
| Debt collection | 7 |
| Debt or credit management | 3 |
Concentrated filing states for Idaho Housing And Finance Association
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 45.9% of this company's filings
Idaho Housing And Finance Association rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 74
- +2366.7% vs 2015
Top States
| State | Complaints |
|---|---|
| TX | 158 |
| ID | 46 |
| CT | 34 |
| WA | 31 |
| IA | 21 |
| NM | 21 |
| SD | 14 |
| IL | 4 |
| OR | 3 |
| NE | 3 |
| OK | 2 |
| KS | 2 |
| MI | 1 |
| NC | 1 |
| UT | 1 |
| CA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 117 |
| Struggling to pay mortgage | 110 |
| Incorrect information on your report | 43 |
| Problem with a company's investigation into an existing problem | 15 |
| Closing on a mortgage | 13 |
| Improper use of your report | 12 |
| Applying for a mortgage or refinancing an existing mortgage | 8 |
| Loan modification,collection,foreclosure | 7 |
| Took or threatened to take negative or legal action | 3 |
| Loan servicing, payments, escrow account | 3 |
| Problem with a credit reporting company's investigation into an existing problem | 3 |
| Attempts to collect debt not owed | 2 |
| Credit monitoring or identity theft protection services | 2 |
| Didn't provide services promised | 1 |
| Confusing or missing disclosures | 1 |
| Communication tactics | 1 |
| False statements or representation | 1 |
| Unauthorized withdrawals or charges | 1 |
| Problem with fraud alerts or security freezes | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 3 | 100% |
| 2016 | 5 | 100% |
| 2017 | 7 | 100% |
| 2018 | 10 | 100% |
| 2019 | 11 | 100% |
| 2020 | 18 | 83.3% |
| 2021 | 29 | 100% |
| 2022 | 37 | 100% |
| 2023 | 38 | 100% |
| 2024 | 39 | 100% |
| 2025 | 73 | 100% |
| 2026 | 74 | 100% |
Source: CFPB Consumer Complaint Database
Idaho Housing And Finance Association filings cluster in one product
Idaho Housing And Finance Association's 344 logged complaints stay concentrated: only 16 states show a filing. 49.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-06-25.
Idaho Housing And Finance Association answers 99.1% of complaints inside the CFPB's tracked window and closes 96.5% with a written explanation. 0.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Idaho Housing And Finance Association.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Idaho Housing And Finance Association: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 344.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Idaho Housing And Finance Association (99.1% timely; 0.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration