2026 data Public-data reference. official source

Idaho Housing And Finance Association

238 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

238 consumer complaints filed with the CFPB

This profile shows Idaho Housing And Finance Association's complaint history from CFPB public records. 238 consumers have filed complaints since 2015. The company has a 99.6% timely response rate and has provided relief in 0.4% of cases.

238
Total Complaints
99.6%
Timely Response
0.8%
Disputed
0.4%
Relief Provided
16
States Active
2015
Since

Total complaints

238

Filed since 2015

Timely response

99.6%

CFPB-tracked response window

Relief rate

0.4%

Closed with monetary or non-monetary relief

Timely response rate 99.6%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.4%
Industry median

Share closed with monetary or non-monetary relief.

Idaho Housing And Finance Association complaint mix by product

Total complaints: 238

Idaho Housing And Finance Association complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 238 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 194 complaints (81.5%), resolution 0.5% Mortgage 81.5% Credit reporting: 25 complaints (10.5%), resolution 0.0% Credit reporting 10.5% Credit reporting,: 12 complaints (5.0%), resolution 0.0% Debt collection: 4 complaints (1.7%), resolution 0.0% Debt or: 3 complaints (1.3%), resolution 0.0%
  • Mortgage 194 81.5% 1% relief
  • Credit reporting 25 10.5% 0% relief
  • Credit reporting, 12 5.0% 0% relief
  • Debt collection 4 1.7% 0% relief
  • Debt or 3 1.3% 0% relief

How Idaho Housing And Finance Association's 238 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 194
Credit reporting or other personal consumer reports 25
Credit reporting, credit repair services, or other personal consumer reports 12
Debt collection 4
Debt or credit management 3

Top States

State Complaints
TX 105
ID 34
CT 25
WA 18
IA 17
NM 16
SD 9
NE 2
OR 2
IL 2
KS 2
NC 1
OK 1
CA 1
UT 1
MI 1

Top Issues

Issue Complaints
Struggling to pay mortgage 83
Trouble during payment process 75
Incorrect information on your report 31
Problem with a company's investigation into an existing problem 10
Improper use of your report 7
Loan modification,collection,foreclosure 7
Applying for a mortgage or refinancing an existing mortgage 6
Closing on a mortgage 5
Credit monitoring or identity theft protection services 2
Problem with a credit reporting company's investigation into an existing problem 2
Loan servicing, payments, escrow account 2
Attempts to collect debt not owed 1
Took or threatened to take negative or legal action 1
False statements or representation 1
Communication tactics 1
Problem with fraud alerts or security freezes 1
Confusing or missing disclosures 1
Didn't provide services promised 1
Unauthorized withdrawals or charges 1

Yearly Trend

Year Complaints Timely
2015 2 100%
2016 5 100%
2017 6 100%
2018 9 100%
2019 9 100%
2020 14 92.9%
2021 17 100%
2022 26 100%
2023 27 100%
2024 31 100%
2025 56 100%
2026 36 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Idaho Housing And Finance Association

Idaho Housing And Finance Association has accumulated 238 consumer complaints in the CFPB public database, with filings active across 16 U.S. states. Of those submissions, 87 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2015, and the most recent logged activity is 2026-03-28, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Idaho Housing And Finance Association reports a 99.6% timely-response rate and has closed 98.7% of cases with a written explanation to the consumer. 0.4% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0.8% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Struggling to pay mortgage".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Idaho Housing And Finance Association: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Idaho Housing And Finance Association have?

Idaho Housing And Finance Association has received 238 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Idaho Housing And Finance Association respond to complaints on time?

Idaho Housing And Finance Association has a 99.6% timely response rate to CFPB complaints.

What is the most common complaint about Idaho Housing And Finance Association?

The most common issue reported against Idaho Housing And Finance Association is "Struggling to pay mortgage" in the "Mortgage" product category.

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