CFPB · Single-product concentration
Imprint Payments, Inc.
121 CFPB complaints · 88.4% in "Credit card" · top issue Fees or interest.
Imprint Payments, Inc.: 88.4% of 121 CFPB complaints sit in "Credit card". Timely 98.3% · relief 0.8%. Allegations, not findings.
- Single-product concentration
- +203.3% filings 2025 to 2026
CFPB relief outcome brief
CCDB company imprint-payments-inc
0.8% relief · 98.3% timely · 121 filings · Credit card
Same-product relief peers
Nearest relief peer: Bilt Technologies, Inc. (0.9% relief)
Imprint Payments, Inc. closes 0.8% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Imprint Payments, Inc. complaint mix by product
- Credit card 107 88.4% – 1% relief
- Credit reporting 12 9.9% – 0% relief
- Debt collection 2 1.7% – 0% relief
How Imprint Payments, Inc.'s 121 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit card | 107 |
| Credit reporting or other personal consumer reports | 12 |
| Debt collection | 2 |
Where Imprint Payments, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 15.7% of this company's filings
Imprint Payments, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 91
- +203.3% vs 2025
Top States
| State | Complaints |
|---|---|
| CA | 19 |
| FL | 15 |
| TX | 10 |
| OH | 8 |
| NY | 8 |
| VA | 7 |
| PA | 7 |
| IL | 6 |
| GA | 5 |
| MA | 5 |
| WA | 4 |
| AZ | 4 |
| MD | 3 |
| CT | 2 |
| CO | 2 |
| MN | 2 |
| MI | 2 |
| LA | 2 |
| NV | 2 |
| RI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Fees or interest | 25 |
| Closing your account | 25 |
| Problem with a purchase shown on your statement | 14 |
| Getting a credit card | 13 |
| Incorrect information on your report | 10 |
| Other features, terms, or problems | 10 |
| Problem when making payments | 8 |
| Trouble using your card | 5 |
| Advertising and marketing, including promotional offers | 4 |
| Problem with a company's investigation into an existing problem | 3 |
| False statements or representation | 1 |
| Attempts to collect debt not owed | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Improper use of your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2025 | 30 | 100% |
| 2026 | 91 | 97.8% |
Source: CFPB Consumer Complaint Database
Imprint Payments, Inc. filings cluster in one product
Imprint Payments, Inc.'s 121 logged complaints stay concentrated: only 27 states show a filing. Only 0% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2025 through 2026-06-24.
Imprint Payments, Inc. answers 98.3% of complaints inside the CFPB's tracked window and closes 25.6% with a written explanation. 0.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit card" draws the most filings, most often for "Fees or interest."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Imprint Payments, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Imprint Payments, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 121.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 98.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Imprint Payments, Inc. (98.3% timely; 0.8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration