Imprint Payments, Inc.
121 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Imprint Payments, Inc. complaint mix by product
- Credit card 107 88.4% – 1% relief
- Credit reporting 12 9.9% – 0% relief
- Debt collection 2 1.7% – 0% relief
How Imprint Payments, Inc.'s 121 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit card | 107 |
| Credit reporting or other personal consumer reports | 12 |
| Debt collection | 2 |
Top States
| State | Complaints |
|---|---|
| CA | 19 |
| FL | 15 |
| TX | 10 |
| OH | 8 |
| NY | 8 |
| VA | 7 |
| PA | 7 |
| IL | 6 |
| GA | 5 |
| MA | 5 |
| WA | 4 |
| AZ | 4 |
| MD | 3 |
| CT | 2 |
| CO | 2 |
| MN | 2 |
| MI | 2 |
| LA | 2 |
| NV | 2 |
| RI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Fees or interest | 25 |
| Closing your account | 25 |
| Problem with a purchase shown on your statement | 14 |
| Getting a credit card | 13 |
| Incorrect information on your report | 10 |
| Other features, terms, or problems | 10 |
| Problem when making payments | 8 |
| Trouble using your card | 5 |
| Advertising and marketing, including promotional offers | 4 |
| Problem with a company's investigation into an existing problem | 3 |
| False statements or representation | 1 |
| Attempts to collect debt not owed | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Improper use of your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2025 | 30 | 100% |
| 2026 | 91 | 97.8% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Imprint Payments, Inc.
Imprint Payments, Inc.'s 121 logged complaints stay concentrated: only 27 states show a filing on record. Only 0% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2025 through 2026-06-24.
Imprint Payments, Inc. answers 98.3% of complaints inside the CFPB's tracked window and closes 25.6% with a written explanation. 0.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit card" draws the most filings, most often for "Fees or interest."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Imprint Payments, Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Imprint Payments, Inc. have?
121, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Imprint Payments, Inc. respond to complaints on time?
98.3% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Imprint Payments, Inc.?
"Fees or interest", filed under the "Credit card" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.