CFPB · Single-product concentration

Imperium Lending, LLC

18 CFPB complaints · 88.9% in "Mortgage" · top issue Applying for a mortgage or refinancing an existing mortgage.

18 CFPB complaints

Imperium Lending, LLC: 88.9% of 18 CFPB complaints sit in "Mortgage". Timely 100% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • +75% filings 2024 to 2026

CFPB relief outcome brief

CCDB company imperium-lending-llc

0% relief · 100% timely · 18 filings · Mortgage

Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)

Imperium Lending, LLC (this)0%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Imperium Lending, LLC and nearest filing-volume peers

Imperium Lending, LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Imperium Lending, LLC scores strongest on timely response (100/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

55 /100 grade C

Relief provided

0 / 100 percentile-benchmarked

0% of complaints closed with relief to the consumer

Timely response

100 / 100 percentile-benchmarked

100% of complaints answered inside the CFPB 15-day window

Closed with explanation

100 / 100 percentile-benchmarked

100% of complaints closed with an explanation to the consumer

Most of Imperium Lending, LLC's 18 filings include narrative text

66.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Imperium Lending, LLC complaint mix by product

Total complaints: 18

Imperium Lending, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 18 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 16 complaints (88.9%), resolution 0.0% Mortgage 88.9% Credit reporting: 2 complaints (11.1%), resolution 0.0% Credit reporting 11.1%
  • Mortgage 16 88.9% – 0% relief
  • Credit reporting 2 11.1% – 0% relief

How Imperium Lending, LLC's 18 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 16
Credit reporting or other personal consumer reports 2

Where Imperium Lending, LLC complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
GA
11.1% of this company's filings
GA2CA2AL2PA1CT1IL1OH1NC1

Imperium Lending, LLC rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
7
+75% vs 2024
345678 202420252026 7

Top States

State Complaints
GA 2
CA 2
AL 2
PA 1
CT 1
IL 1
OH 1
NC 1
FL 1
MT 1
SC 1
MI 1
OK 1
WA 1
ID 1

Top Issues

Issue Complaints
Applying for a mortgage or refinancing an existing mortgage 9
Closing on a mortgage 6
Improper use of your report 2
Trouble during payment process 1

Yearly Trend

Year Complaints Timely
2024 4 100%
2025 7 100%
2026 7 100%

Source: CFPB Consumer Complaint Database

Imperium Lending, LLC filings cluster in one product

Imperium Lending, LLC's 18 logged complaints stay concentrated: only 15 states show a filing. 66.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2024 through 2026-05-21.

Imperium Lending, LLC answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Imperium Lending, LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Imperium Lending, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Imperium Lending, LLC (100% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration