ICUL Service Corporation
14 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
ICUL Service Corporation complaint mix by product
- Prepaid card 5 35.7% – 100% relief
- Credit card 5 35.7% – 20% relief
- Debt collection 2 14.3% – 50% relief
- Credit reporting 1 7.1% – 0% relief
- Credit reporting, 1 7.1% – 0% relief
How ICUL Service Corporation's 14 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Prepaid card | 5 |
| Credit card or prepaid card | 5 |
| Debt collection | 2 |
| Credit reporting or other personal consumer reports | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| NJ | 2 |
| NE | 2 |
| PA | 1 |
| FL | 1 |
| CA | 1 |
| MT | 1 |
| GA | 1 |
| MS | 1 |
| TN | 1 |
| MO | 1 |
| OK | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Unexpected or other fees | 3 |
| Problem getting a card or closing an account | 3 |
| Problem with a purchase or transfer | 2 |
| Improper use of your report | 1 |
| Disclosure verification of debt | 1 |
| Incorrect information on your report | 1 |
| False statements or representation | 1 |
| Getting a credit card | 1 |
| Trouble using the card | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 1 | 100% |
| 2021 | 4 | 100% |
| 2022 | 2 | 50% |
| 2023 | 1 | 100% |
| 2024 | 4 | 100% |
| 2025 | 2 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About ICUL Service Corporation
ICUL Service Corporation's 14 logged complaints stay concentrated: only 11 states show a filing on record. 50% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2014 through 2025-12-15.
ICUL Service Corporation answers 92.9% of complaints inside the CFPB's tracked window and closes 50% with a written explanation. 50% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Prepaid card" draws the most filings, most often for "Unexpected or other fees."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about ICUL Service Corporation.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does ICUL Service Corporation have?
14, per the CFPB's public complaint count for this company (see the full breakdown above).
Does ICUL Service Corporation respond to complaints on time?
92.9% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about ICUL Service Corporation?
"Unexpected or other fees", filed under the "Prepaid card" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.