CFPB · Single-product concentration

Ideal Collection Services, Inc.

426 CFPB complaints · 75.8% in "Debt collection" · top issue Attempts to collect debt not owed.

426 CFPB complaints

Ideal Collection Services, Inc.: 75.8% of 426 CFPB complaints sit in "Debt collection". Timely 100% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • +657.1% filings 2015 to 2026

CFPB relief outcome brief

CCDB company ideal-collection-services-inc

0% relief · 100% timely · 426 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

Ideal Collection Services,Inc. (this)0%Hunt & Henriques1.2%LTD Financial Services, L.P.15%Southern Auto Finance Co3.7%HireRight Solutions, Inc.0%
Closed-with-relief % among Ideal Collection Services, Inc. and nearest filing-volume peers

Ideal Collection Services, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Ideal Collection Services, Inc. scores strongest on timely response (100/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

55 /100 grade C

Relief provided

0 / 100 percentile-benchmarked

0% of complaints closed with relief to the consumer

Timely response

100 / 100 percentile-benchmarked

100% of complaints answered inside the CFPB 15-day window

Closed with explanation

98 / 100 percentile-benchmarked

99.1% of complaints closed with an explanation to the consumer

How 426 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

Subscribe (RSS)
Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Ideal Collection Services, Inc. complaint mix by product

Total complaints: 426

Ideal Collection Services, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 426 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 323 complaints (75.8%), resolution 0.0% Debt collection 75.8% Credit reporting: 68 complaints (16.0%), resolution 0.0% Credit reporting 16.0% Credit reporting,: 33 complaints (7.7%), resolution 0.0% Credit reporting, 7.7% Credit reporting: 2 complaints (0.5%), resolution 0.0%
  • Debt collection 323 75.8% – 0% relief
  • Credit reporting 68 16.0% – 0% relief
  • Credit reporting, 33 7.7% – 0% relief
  • Credit reporting 2 0.5% – 0% relief

How Ideal Collection Services, Inc.'s 426 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 323
Credit reporting or other personal consumer reports 68
Credit reporting, credit repair services, or other personal consumer reports 33
Credit reporting 2

Concentrated filing states for Ideal Collection Services, Inc.

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
FL
74.9% of this company's filings
FL319GA20NY10TX10NC7PA5MD5CA5

Ideal Collection Services, Inc. rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
53
+657.1% vs 2015
020406080100 201520162017201820192020202120222023202420252026 53

Top States

State Complaints
FL 319
GA 20
NY 10
TX 10
NC 7
PA 5
MD 5
CA 5
AZ 3
IL 3
LA 3
OH 3
SC 3
NJ 3
IN 3
WI 2
MI 2
CO 2
AR 2
KS 2

Top Issues

Issue Complaints
Attempts to collect debt not owed 146
Written notification about debt 65
Incorrect information on your report 49
False statements or representation 41
Took or threatened to take negative or legal action 30
Improper use of your report 24
Cont'd attempts collect debt not owed 19
Problem with a credit reporting company's investigation into an existing problem 11
Problem with a company's investigation into an existing issue 10
Communication tactics 9
Disclosure verification of debt 8
Problem with a company's investigation into an existing problem 7
Electronic communications 3
Incorrect information on credit report 2
Taking/threatening an illegal action 1
Threatened to contact someone or share information improperly 1

Yearly Trend

Year Complaints Timely
2015 7 100%
2016 14 100%
2017 31 100%
2018 36 100%
2019 20 100%
2020 18 100%
2021 38 100%
2022 31 100%
2023 35 100%
2024 60 100%
2025 83 100%
2026 53 100%

Source: CFPB Consumer Complaint Database

Ideal Collection Services, Inc. filings cluster in one product

Ideal Collection Services, Inc.'s 426 logged complaints stay concentrated: only 30 states show a filing. Only 36.9% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2015 through 2026-06-25.

Ideal Collection Services, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 99.1% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Ideal Collection Services, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Ideal Collection Services, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Ideal Collection Services, Inc. (100% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration