2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

25.6K companies starting with "I"

Showing 51–100 of 25.6K

Company Complaints
I acted upon the information provided by XXXX and hence 1
I acted within the time frames Barclays gave me during the dispute process 1
I activated the new card. 1
I actually did have to appear in court 1
I actually prepared a letter to this company and included all of the information that I could determine was required from the abrubt message that I described above. I note now that the date included on the letter was incorrect for which I apologize 1
I actually provided two additional paystubs 1
i actually read all the bs and i know for a fact it was not provided and the webite are different 1
I actually was within the grace period. 1
I added insurance to shipments. However 1
I added myself. I assumed it was ok 1
I added some small purchase items to force the total to exceed {$100.00} so I could use the reward. This wasn't the solution I was looking for.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK 1
I advised her that this is simply false and misleading. If you make a change on a bank product 1
I advised him my lunch break was almost over 1
I advised him that I had not received written notice or an opportunity for a hearing 1
I advised the interviewer that I was experiencing issues with my bank application and would have to give customer service at the bank a call the next morning since it was after XXXX p.m. He advised he will call me back the next morning. 1
I advised them that I was going file a complaint on the employee who committed this nightmare for me. They read through all the notes and also filed an internal complaint on my behalf. They were not able to get me connected to the department who I needed to speak with in order to try and get the issue resolved because the unit was closed for the day. I was provided with the telephone number to contact the department in which I did on Tuesday XX/XX/XXXX. 1
I advocated to the City of XXXX XXXX and the State of Texas to have disabled parking on the property. ) The care of the property and how the XXXX XXXX XXXX and its staff handled business can be tracked through Code Enforcement and the XXXX. They are 2 residents as today living in their unit with the ceiling falling in from water damages. 1 of the residents has cancer. The mold build and the water exposure in the whole unit. This resident can not even bath nor shower as of today of this complaint. This and others reasons are why I filed complaints with the State and other government agencies.,,National Credit Systems 1
I again 2
I again attempted to reach a Experian rep by telephone at the above number and was not successful in reaching anyone 1
I again called ( See attachment G '' ). I left a voicemail requesting a call back... 1
I again called SPS Ombudsman Department regarding the fact that neither I 1
I again contacted Kia regarding the status of the letter. They informed me that the request was made for a letter of lien release rather than a letter of no interest 1
I again contacted XXXX Bank at the number listed on my credit report only to be on hold again for over an hour and no one to rectify this issue. 1
I again did not receive the code and so could not access my account 1
I again emailed XXXX on XXXX XXXX which is where it has sat as i cannot get either Chime or XXXX to respond or communicate with me in regards to this dispute.,,Chime Financial Inc,WI,54751,,Consent provided,Web,2024-04-26,Closed with explanation,Yes,N/A,8869315 1
I again emphasize : the volume 2
I again involved my financial advisor 1
I again made my XXXX P & I payment on XX/XX/XXXX. Once again 1
I again noticed no balance transfer had posted on my Barclays account 1
I again received a default notice. I am sure my credit is being affected. 1
I again received an ambiguous answer ( must have been a clerical error 1
I again requested any documentation they had on how this account had been set-up. On XX/XX/XXXX I realized Synchrony Bank ( SB ) was on my credit report affecting my credit scores. I called SB to again request a copy of the documentation committing me to a loan agreement. After 6 calls 1
I again saw the manager. He again contacted the back office. I was again reassured that I had met all of the bonus requirements. I was told to expect a telephone call within XXXX days. That did not happen. On XX/XX/XXXX 1
I again state I have no knowledge of this indirect 1
I again tried to contact them with no results. 1
I again tried to resolve the mistakes of their system sacrificing my financial stability. I arranged to make a payment towards settle this crazy situation by XX/XX/XXXX 1
I again went to the XXXX XXXX webpage and requested an extension of my forbearance period. I requested an extension on XX/XX/XXXX and again on XX/XX/XXXX. Attached are copies of the email responses I received after both requests. I never received further communication regarding these requests and my loan solutions center account was never updated with information that I XXXX need to complete in order for my request to be processed. I assumed like the prior request in XXXX when I did not receive further follow up from DMI 1
I agree to check-in '' to XXXX at XXXX XXXX XXXX XXXX keeping my original ( correct ) accommodations across the street at XXXX XXXX XXXX XXXX I had no need/intention of staying at XXXX at XXXX XXXX XXXX which is why I originally cancelled it ). XXXX members of my party stayed at XXXX at XXXX XXXX for XXXX nights only. Since XXXX at XXXX XXXX was inferior to our other XXXX 1
I agree to allow my home to be used as collateral in place should the financial institution did not receive the benefits of such transaction on the market. I forwarded my interest that was due to me as a result of my being a trust interest holder and an investor on that mortgage-backed security 1
I agreed and hung up. 1
I agreed and provided a copy of my passport and address. 1
I agreed and submitted the report as suggested. 1
I agreed and understood about the lender 's ability to sell '' my loan - but I never agreed to the securitization 1
I agreed that I would call her upon receiving that information. She agreed 1
I agreed to a negotiated pay for deletion from my credit report history. The representative accepted my payment and stated 1
I agreed to a payment plan of {$25.00} per month. 1
I agreed to acquire it 1
I agreed to do a settlement with your company 3
I agreed to get her money out of XXXX XXXX and have it transferred to Bank of America. They gave me the account name and number to which the monies were to be transferred. The following were the dates and transfer amounts. 1
I agreed to move forward 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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