CFPB · Diversified product mix

Independent Dealers' Advantage, LLC

44 CFPB complaints · diversified mix (top product 31.8%) · top issue Incorrect information on your report.

44 CFPB complaints

Independent Dealers' Advantage, LLC: top product "Vehicle loan or lease" is only 31.8% of 44 - multi-bucket mix. Timely 86.4% · relief 4.5%. Allegations, not findings.

  • Diversified product mix
  • +1200% filings 2017 to 2026

CFPB relief outcome brief

CCDB company independent-dealers-advantage-llc

4.5% relief · 86.4% timely · 44 filings · Vehicle loan or lease

Nearest relief peer: American Credit Acceptance, LLC (4.7% relief)

Independent Dealers'Advantage, LLC (this)4.5%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Independent Dealers' Advantage, LLC and nearest filing-volume peers

Independent Dealers' Advantage, LLC closes 4.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Independent Dealers' Advantage, LLC scores strongest on closed with explanation (92/100 percentile-benchmarked) and weakest on relief provided (21/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

55 /100 grade C

Relief provided

21 / 100 percentile-benchmarked

4.5% of complaints closed with relief to the consumer

Timely response

76 / 100 percentile-benchmarked

86.4% of complaints answered inside the CFPB 15-day window

Closed with explanation

92 / 100 percentile-benchmarked

95.5% of complaints closed with an explanation to the consumer

Most of Independent Dealers' Advantage, LLC's 44 filings include narrative text

50% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 86.4%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 4.5%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Independent Dealers' Advantage, LLC complaint mix by product

Total complaints: 44

Independent Dealers' Advantage, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 44 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Vehicle loan: 14 complaints (31.8%), resolution 7.1% Vehicle loan 31.8% Debt collection: 12 complaints (27.3%), resolution 8.3% Debt collection 27.3% Credit reporting: 12 complaints (27.3%), resolution 0.0% Credit reporting 27.3% Credit reporting,: 6 complaints (13.6%), resolution 0.0% Credit reporting, 13.6%
  • Vehicle loan 14 31.8% – 7% relief
  • Debt collection 12 27.3% – 8% relief
  • Credit reporting 12 27.3% – 0% relief
  • Credit reporting, 6 13.6% – 0% relief

How Independent Dealers' Advantage, LLC's 44 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Vehicle loan or lease 14
Debt collection 12
Credit reporting or other personal consumer reports 12
Credit reporting, credit repair services, or other personal consumer reports 6

Concentrated filing states for Independent Dealers' Advantage, LLC

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
GA
56.8% of this company's filings
GA25TX7FL4AL3DE3SC1TN1

Independent Dealers' Advantage, LLC rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
13
+1200% vs 2017
051015 201720182019202020212022202420252026 13

Top States

State Complaints
GA 25
TX 7
FL 4
AL 3
DE 3
SC 1
TN 1

Top Issues

Issue Complaints
Incorrect information on your report 13
Took or threatened to take negative or legal action 6
Problem with a company's investigation into an existing problem 6
Repossession 4
Attempts to collect debt not owed 4
Struggling to pay your loan 4
Managing the loan or lease 3
Problems at the end of the loan or lease 2
Written notification about debt 2

Yearly Trend

Year Complaints Timely
2017 1 100%
2018 5 100%
2019 2 100%
2020 3 100%
2021 4 100%
2022 3 100%
2024 2 100%
2025 11 45.5%
2026 13 100%

Source: CFPB Consumer Complaint Database

Independent Dealers' Advantage, LLC spreads across product buckets

Independent Dealers' Advantage, LLC's 44 logged complaints stay concentrated: only 7 states show a filing. 50% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2017 through 2026-06-11.

Independent Dealers' Advantage, LLC answers 86.4% of complaints inside the CFPB's tracked window and closes 95.5% with a written explanation. 4.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Incorrect information on your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Independent Dealers' Advantage, LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Independent Dealers' Advantage, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Independent Dealers' Advantage, LLC (86.4% timely; 4.5% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix