CFPB · Lighter issue volume

Problem with credit report or credit score

51 CFPB complaints (light-volume third) · 30 companies · top product Credit card or prepaid card.

51 CFPB complaints

"Problem with credit report or credit score" is in the light-volume third with 51 CFPB complaints (ranks #168 of 178) across 30 companies. Top product Credit card or prepaid card. Allegations, not findings.

  • Volume rank #168 of 178
  • Pending Company Match 13.7% of filings
  • Data updated June 2026
  • Lighter issue volume
51
Total Complaints
30
Companies
Credit card or prepaid card
Top Product

Lead companies on "Problem with credit report or credit score"

# Company Complaints
1 Pending Company Match 7
2 Experian Information Solutions Inc. 4
3 Bread Financial Holdings, Inc. 4
4 Wells Fargo & Company 4
5 Citibank, N.a. 2
6 Transunion Intermediate Holdings, Inc. 2
7 JPMorgan Chase & Co. 2
8 Hyundai Capital America 2
9 Nelnet, Inc. 2
10 Specialized Loan Servicing Holdings LLC 2
11 Navy Federal Credit Union 1
12 Equifax, Inc. 1
13 Eagle Financial Services, Inc. 1
14 PNC Bank N.A. 1
15 Synchrony Financial 1
16 Aes/Pheaa 1
17 Shellpoint Partners, LLC 1
18 Bank of America, National Association 1
19 Capital One Financial Corporation 1
20 Fifth Third Financial Corporation 1
21 Bridgecrest Acceptance Corporation 1
22 ACS Education Services 1
23 Automotive Credit Corporation 1
24 Santander Consumer USA Holdings Inc. 1
25 Nissan Motor Acceptance Company LLC 1
26 TD Bank Us Holding Company 1
27 Navient Solutions, LLC. 1
28 Mr. Cooper Group Inc. 1
29 BMW Financial Services NA, LLC 1
30 Barclays Bank Delaware 1

Source: CFPB Consumer Complaint Database

"Problem with credit report or credit score" in the light-volume third

"Problem with credit report or credit score" names only 30 companies, so filings cluster on a small respondent set rather than the whole market. Volume lands in the lightest third of indexed issue categories (#168 of 178). No single company exceeds 13.7% of these filings.

The most common product category where "Problem with credit report or credit score" is raised is "Credit card or prepaid card". Use company profiles to see relief and timely-response rates on the firms named most often. Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.

Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.

Data sourced from official public datasets for "Problem with credit report or credit score" (#168 of 178; 30 companies). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Lighter issue volume