CFPB · Diversified product mix

Automotive Credit Corporation

395 CFPB complaints · diversified mix (top product 33.4%) · top issue Incorrect information on your report.

395 CFPB complaints

Automotive Credit Corporation: top product "Credit reporting or other personal consumer reports" is only 33.4% of 395 - multi-bucket mix. Timely 70.4% · relief 0.5%. Allegations, not findings.

  • Diversified product mix
  • +1275% filings 2014 to 2026

CFPB relief outcome brief

CCDB company automotive-credit-corporation

0.5% relief · 70.4% timely · 395 filings · Credit reporting or other personal consumer reports

Nearest relief peer: National Consumer Telecom & Utilities Exchange, Inc. (0.5% relief)

Automotive Credit Corporatio…0.5%Holloway Credit Solutions11.1%Avadyne Health Holdings, Inc11.7%CCM Finance LLC0.3%Southstate Bank Corporation11.2%
Closed-with-relief % among Automotive Credit Corporation and nearest filing-volume peers

Automotive Credit Corporation closes 0.5% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Automotive Credit Corporation's 395 filings include narrative text

42% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 70.4%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.5%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Automotive Credit Corporation complaint mix by product

Total complaints: 395

Automotive Credit Corporation complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 395 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 132 complaints (33.6%), resolution 0.0% Credit reporting 33.6% Vehicle loan: 89 complaints (22.6%), resolution 1.1% Vehicle loan 22.6% Debt collection: 83 complaints (21.1%), resolution 0.0% Debt collection 21.1% Credit reporting,: 75 complaints (19.1%), resolution 1.3% Credit reporting, 19.1% Consumer Loan: 10 complaints (2.5%), resolution 0.0% Credit reporting: 3 complaints (0.8%), resolution 0.0% Credit card: 1 complaints (0.3%), resolution 0.0%
  • Credit reporting 132 33.6% 0% relief
  • Vehicle loan 89 22.6% 1% relief
  • Debt collection 83 21.1% 0% relief
  • Credit reporting, 75 19.1% 1% relief
  • Consumer Loan 10 2.5% 0% relief
  • Credit reporting 3 0.8% 0% relief
  • Credit card 1 0.3% 0% relief

How Automotive Credit Corporation's 395 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 132
Vehicle loan or lease 89
Debt collection 83
Credit reporting, credit repair services, or other personal consumer reports 75
Consumer Loan 10
Credit reporting 3
Credit card 1
Payday loan, title loan, personal loan, or advance loan 1
Payday loan, title loan, or personal loan 1

Where Automotive Credit Corporation complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
FL
25.3% of this company's filings
FL100CA50NV21MI20AZ19IN19IL18OH18

Automotive Credit Corporation rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
55
+1275% vs 2014
050100150 2014201620182020202220242026 55

Top States

State Complaints
FL 100
CA 50
NV 21
MI 20
AZ 19
IN 19
IL 18
OH 18
TX 16
GA 14
CO 13
NY 12
PA 9
TN 8
NC 5
NJ 5
VA 5
AL 4
MN 4
MO 4

Top Issues

Issue Complaints
Incorrect information on your report 114
Improper use of your report 67
Managing the loan or lease 34
Took or threatened to take negative or legal action 29
Attempts to collect debt not owed 24
Problem with a company's investigation into an existing problem 22
Problem with a credit reporting company's investigation into an existing problem 17
Repossession 15
Getting a loan or lease 12
Struggling to pay your loan 12
False statements or representation 10
Written notification about debt 9
Communication tactics 6
Problems at the end of the loan or lease 4
Problems when you are unable to pay 4
Cont'd attempts collect debt not owed 3
Incorrect information on credit report 2
Taking out the loan or lease 2
Threatened to contact someone or share information improperly 1
Problem with fraud alerts or security freezes 1

Yearly Trend

Year Complaints Timely
2014 4 100%
2015 5 100%
2016 5 100%
2017 19 89.5%
2018 10 100%
2019 13 92.3%
2020 8 75%
2021 24 91.7%
2022 40 87.5%
2023 50 90%
2024 50 86%
2025 112 56.3%
2026 55 20%

Source: CFPB Consumer Complaint Database

Automotive Credit Corporation spreads across product buckets

Automotive Credit Corporation's 395 logged complaints stay concentrated: only 36 states show a filing. 42% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-06-07.

Automotive Credit Corporation answers 70.4% of complaints inside the CFPB's tracked window and closes 96.2% with a written explanation. 0.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Automotive Credit Corporation.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Automotive Credit Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Automotive Credit Corporation (70.4% timely; 0.5% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix