2026 data Public-data reference. official source

AUTOMOTIVE CREDIT CORPORATION

318 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

318 consumer complaints filed with the CFPB

This profile shows AUTOMOTIVE CREDIT CORPORATION's complaint history from CFPB public records. 318 consumers have filed complaints since 2014. The company has a 74.8% timely response rate and has provided relief in 0.6% of cases.

318
Total Complaints
74.8%
Timely Response
2.5%
Disputed
0.6%
Relief Provided
34
States Active
2014
Since

Total complaints

318

Filed since 2014

Timely response

74.8%

CFPB-tracked response window

Relief rate

0.6%

Closed with monetary or non-monetary relief

Timely response rate 74.8%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.6%
Industry median

Share closed with monetary or non-monetary relief.

AUTOMOTIVE CREDIT CORPORATION complaint mix by product

Total complaints: 318

AUTOMOTIVE CREDIT CORPORATION complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 318 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 105 complaints (33.2%), resolution 0.0% Credit reporting 33.2% Vehicle loan: 71 complaints (22.5%), resolution 1.4% Vehicle loan 22.5% Credit reporting,: 69 complaints (21.8%), resolution 1.4% Credit reporting, 21.8% Debt collection: 58 complaints (18.4%), resolution 0.0% Debt collection 18.4% Consumer Loan: 9 complaints (2.8%), resolution 0.0% Credit reporting: 3 complaints (0.9%), resolution 0.0% Payday loan,: 1 complaints (0.3%), resolution 0.0%
  • Credit reporting 105 33.2% 0% relief
  • Vehicle loan 71 22.5% 1% relief
  • Credit reporting, 69 21.8% 1% relief
  • Debt collection 58 18.4% 0% relief
  • Consumer Loan 9 2.8% 0% relief
  • Credit reporting 3 0.9% 0% relief
  • Payday loan, 1 0.3% 0% relief

How AUTOMOTIVE CREDIT CORPORATION's 318 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 105
Vehicle loan or lease 71
Credit reporting, credit repair services, or other personal consumer reports 69
Debt collection 58
Consumer Loan 9
Credit reporting 3
Payday loan, title loan, or personal loan 1
Credit card 1
Payday loan, title loan, personal loan, or advance loan 1

Top States

State Complaints
FL 82
CA 36
MI 18
NV 17
OH 17
IN 16
AZ 14
IL 13
NY 12
TX 12
CO 11
GA 10
TN 6
VA 5
PA 5
NJ 5
AL 4
DC 4
MD 3
MO 3

Top Issues

Issue Complaints
Incorrect information on your report 97
Improper use of your report 58
Managing the loan or lease 26
Attempts to collect debt not owed 19
Took or threatened to take negative or legal action 16
Problem with a credit reporting company's investigation into an existing problem 15
Problem with a company's investigation into an existing problem 14
Repossession 13
Struggling to pay your loan 11
Getting a loan or lease 9
Written notification about debt 7
False statements or representation 6
Communication tactics 6
Problems at the end of the loan or lease 4
Problems when you are unable to pay 3
Cont'd attempts collect debt not owed 3
Taking out the loan or lease 2
Incorrect information on credit report 2
Credit reporting company's investigation 1
Loan payment wasn't credited to your account 1

Yearly Trend

Year Complaints Timely
2014 4 100%
2015 5 100%
2016 4 100%
2017 19 89.5%
2018 9 100%
2019 12 91.7%
2020 5 100%
2021 23 91.3%
2022 33 84.8%
2023 46 91.3%
2024 38 84.2%
2025 90 58.9%
2026 30 23.3%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About AUTOMOTIVE CREDIT CORPORATION

AUTOMOTIVE CREDIT CORPORATION has accumulated 318 consumer complaints in the CFPB public database, with filings active across 34 U.S. states. Of those submissions, 113 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-03-25, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, AUTOMOTIVE CREDIT CORPORATION reports a 74.8% timely-response rate and has closed 94.7% of cases with a written explanation to the consumer. 0.6% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 2.5% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting or other personal consumer reports", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating AUTOMOTIVE CREDIT CORPORATION: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does AUTOMOTIVE CREDIT CORPORATION have?

AUTOMOTIVE CREDIT CORPORATION has received 318 consumer complaints filed with the Consumer Financial Protection Bureau.

Does AUTOMOTIVE CREDIT CORPORATION respond to complaints on time?

AUTOMOTIVE CREDIT CORPORATION has a 74.8% timely response rate to CFPB complaints.

What is the most common complaint about AUTOMOTIVE CREDIT CORPORATION?

The most common issue reported against AUTOMOTIVE CREDIT CORPORATION is "Incorrect information on your report" in the "Credit reporting or other personal consumer reports" product category.

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