Total complaints
159
Filed since 2015
159 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
159 consumer complaints filed with the CFPB
This profile shows Eagle Financial Services, Inc.'s complaint history from CFPB public records. 159 consumers have filed complaints since 2015. The company has a 100% timely response rate and has provided relief in 0% of cases.
Total complaints
159
Filed since 2015
Timely response
100%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Eagle Financial Services, Inc.'s 159 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 54 |
| Payday loan, title loan, or personal loan | 31 |
| Credit reporting or other personal consumer reports | 31 |
| Credit reporting, credit repair services, or other personal consumer reports | 17 |
| Payday loan, title loan, personal loan, or advance loan | 15 |
| Consumer Loan | 7 |
| Vehicle loan or lease | 4 |
| State | Complaints |
|---|---|
| OH | 93 |
| KY | 33 |
| IN | 20 |
| WI | 2 |
| MI | 2 |
| TX | 1 |
| WV | 1 |
| NV | 1 |
| PA | 1 |
| TN | 1 |
| WA | 1 |
| GA | 1 |
| CA | 1 |
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 31 |
| Struggling to pay your loan | 19 |
| Took or threatened to take negative or legal action | 17 |
| Attempts to collect debt not owed | 16 |
| Improper use of your report | 15 |
| Charged fees or interest you didn't expect | 10 |
| False statements or representation | 7 |
| Problem with a credit reporting company's investigation into an existing problem | 6 |
| Written notification about debt | 5 |
| Communication tactics | 5 |
| Problem when making payments | 4 |
| Problems when you are unable to pay | 3 |
| Managing the loan or lease | 3 |
| Problem with a company's investigation into an existing problem | 3 |
| Problem with additional add-on products or services | 3 |
| Getting the loan | 2 |
| Threatened to contact someone or share information improperly | 2 |
| Improper contact or sharing of info | 2 |
| Loan payment wasn't credited to your account | 1 |
| Problem with credit report or credit score | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 2 | 100% |
| 2016 | 7 | 100% |
| 2017 | 4 | 100% |
| 2018 | 15 | 100% |
| 2019 | 12 | 100% |
| 2020 | 5 | 100% |
| 2021 | 12 | 100% |
| 2022 | 5 | 100% |
| 2023 | 20 | 100% |
| 2024 | 14 | 100% |
| 2025 | 38 | 100% |
| 2026 | 25 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Eagle Financial Services, Inc. has accumulated 159 consumer complaints in the CFPB public database, with filings active across 13 U.S. states. Of those submissions, 50 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2015, and the most recent logged activity is 2026-03-30, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Eagle Financial Services, Inc. reports a 100% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1.9% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Incorrect information on your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Eagle Financial Services, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Eagle Financial Services, Inc. has received 159 consumer complaints filed with the Consumer Financial Protection Bureau.
Eagle Financial Services, Inc. has a 100% timely response rate to CFPB complaints.
The most common issue reported against Eagle Financial Services, Inc. is "Incorrect information on your report" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.