Eagle Financial Services, Inc.
196 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Eagle Financial Services, Inc. complaint mix by product
- Debt collection 62 31.6% – 0% relief
- Credit reporting 40 20.4% – 0% relief
- Payday loan, 39 19.9% – 0% relief
- Payday loan, 25 12.8% – 0% relief
- Credit reporting, 19 9.7% – 0% relief
- Consumer Loan 7 3.6% – 0% relief
- Vehicle loan 4 2.0% – 0% relief
How Eagle Financial Services, Inc.'s 196 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 62 |
| Credit reporting or other personal consumer reports | 40 |
| Payday loan, title loan, or personal loan | 39 |
| Payday loan, title loan, personal loan, or advance loan | 25 |
| Credit reporting, credit repair services, or other personal consumer reports | 19 |
| Consumer Loan | 7 |
| Vehicle loan or lease | 4 |
Top States
| State | Complaints |
|---|---|
| OH | 122 |
| KY | 35 |
| IN | 22 |
| TX | 3 |
| MI | 2 |
| WI | 2 |
| GA | 1 |
| CA | 1 |
| NC | 1 |
| WV | 1 |
| PA | 1 |
| AZ | 1 |
| WA | 1 |
| NV | 1 |
| TN | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 38 |
| Struggling to pay your loan | 22 |
| Took or threatened to take negative or legal action | 20 |
| Attempts to collect debt not owed | 18 |
| Improper use of your report | 18 |
| Charged fees or interest you didn't expect | 14 |
| Problem with a credit reporting company's investigation into an existing problem | 9 |
| False statements or representation | 8 |
| Communication tactics | 6 |
| Problem with a company's investigation into an existing problem | 6 |
| Written notification about debt | 6 |
| Problem when making payments | 5 |
| Problem with additional add-on products or services | 4 |
| Managing the loan or lease | 3 |
| Problems when you are unable to pay | 3 |
| Problem with the payoff process at the end of the loan | 2 |
| Getting the loan | 2 |
| Problems receiving the advance | 2 |
| Improper contact or sharing of info | 2 |
| Threatened to contact someone or share information improperly | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 2 | 100% |
| 2016 | 7 | 100% |
| 2017 | 4 | 100% |
| 2018 | 19 | 100% |
| 2019 | 14 | 100% |
| 2020 | 5 | 100% |
| 2021 | 15 | 100% |
| 2022 | 7 | 100% |
| 2023 | 23 | 100% |
| 2024 | 18 | 100% |
| 2025 | 45 | 100% |
| 2026 | 37 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Eagle Financial Services, Inc.
Eagle Financial Services, Inc.'s 196 logged complaints stay concentrated: only 15 states show a filing on record. Only 38.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2015 through 2026-06-17.
Eagle Financial Services, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Eagle Financial Services, Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Eagle Financial Services, Inc. have?
196, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Eagle Financial Services, Inc. respond to complaints on time?
100% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Eagle Financial Services, Inc.?
"Incorrect information on your report", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.