2026 data Public-data reference. official source

Eagle Financial Services, Inc.

159 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

159 consumer complaints filed with the CFPB

This profile shows Eagle Financial Services, Inc.'s complaint history from CFPB public records. 159 consumers have filed complaints since 2015. The company has a 100% timely response rate and has provided relief in 0% of cases.

159
Total Complaints
100%
Timely Response
1.9%
Disputed
0%
Relief Provided
13
States Active
2015
Since

Total complaints

159

Filed since 2015

Timely response

100%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Eagle Financial Services, Inc. complaint mix by product

Total complaints: 159

Eagle Financial Services, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 159 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 54 complaints (34.0%), resolution 0.0% Debt collection 34.0% Payday loan,: 31 complaints (19.5%), resolution 0.0% Payday loan, 19.5% Credit reporting: 31 complaints (19.5%), resolution 0.0% Credit reporting 19.5% Credit reporting,: 17 complaints (10.7%), resolution 0.0% Credit reporting, 10.7% Payday loan,: 15 complaints (9.4%), resolution 0.0% Payday loan, 9.4% Consumer Loan: 7 complaints (4.4%), resolution 0.0% Vehicle loan: 4 complaints (2.5%), resolution 0.0%
  • Debt collection 54 34.0% 0% relief
  • Payday loan, 31 19.5% 0% relief
  • Credit reporting 31 19.5% 0% relief
  • Credit reporting, 17 10.7% 0% relief
  • Payday loan, 15 9.4% 0% relief
  • Consumer Loan 7 4.4% 0% relief
  • Vehicle loan 4 2.5% 0% relief

How Eagle Financial Services, Inc.'s 159 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 54
Payday loan, title loan, or personal loan 31
Credit reporting or other personal consumer reports 31
Credit reporting, credit repair services, or other personal consumer reports 17
Payday loan, title loan, personal loan, or advance loan 15
Consumer Loan 7
Vehicle loan or lease 4

Top States

State Complaints
OH 93
KY 33
IN 20
WI 2
MI 2
TX 1
WV 1
NV 1
PA 1
TN 1
WA 1
GA 1
CA 1

Top Issues

Issue Complaints
Incorrect information on your report 31
Struggling to pay your loan 19
Took or threatened to take negative or legal action 17
Attempts to collect debt not owed 16
Improper use of your report 15
Charged fees or interest you didn't expect 10
False statements or representation 7
Problem with a credit reporting company's investigation into an existing problem 6
Written notification about debt 5
Communication tactics 5
Problem when making payments 4
Problems when you are unable to pay 3
Managing the loan or lease 3
Problem with a company's investigation into an existing problem 3
Problem with additional add-on products or services 3
Getting the loan 2
Threatened to contact someone or share information improperly 2
Improper contact or sharing of info 2
Loan payment wasn't credited to your account 1
Problem with credit report or credit score 1

Yearly Trend

Year Complaints Timely
2015 2 100%
2016 7 100%
2017 4 100%
2018 15 100%
2019 12 100%
2020 5 100%
2021 12 100%
2022 5 100%
2023 20 100%
2024 14 100%
2025 38 100%
2026 25 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Eagle Financial Services, Inc.

Eagle Financial Services, Inc. has accumulated 159 consumer complaints in the CFPB public database, with filings active across 13 U.S. states. Of those submissions, 50 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2015, and the most recent logged activity is 2026-03-30, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Eagle Financial Services, Inc. reports a 100% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1.9% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Eagle Financial Services, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Eagle Financial Services, Inc. have?

Eagle Financial Services, Inc. has received 159 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Eagle Financial Services, Inc. respond to complaints on time?

Eagle Financial Services, Inc. has a 100% timely response rate to CFPB complaints.

What is the most common complaint about Eagle Financial Services, Inc.?

The most common issue reported against Eagle Financial Services, Inc. is "Incorrect information on your report" in the "Debt collection" product category.

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