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Explore all 145.5K companies with CFPB consumer complaints

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Company Complaints
and ( I ) promptly notify the furnisher that information that the information has been modified or deleted from the file of the consumer. 2
and ( ii ) and properly notify the furnisher of the information that has been modified or deleted from the file of the consumer. 1
and ( ii ) engaged in certain servicing and collection activities in violation of Chapter 598 1
and ( ii ) promptly notify the furnished of that information that the information has been modified or deleted from the file of the consumer. 3
and ( ii ) promptly notify the furnisher of that information about the modification or deletion from the consumer 's file. 4
and ( ii ) promptly notify the furnisher of that information that the information has been modified or deleted from the file of the consumer. 67
and ( ii ) promptly notify the furnisher of that information that the information has been modified or deleted from the file of the consumer.,,EQUIFAX 2
and ( ii ) promptly notify the furnisher of that information that the information has been modified or deleted from the file of the consumer.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,34142,,Consent provided,Web,2025-06-08,Closed with explanation,Yes,N/A,13955199 1
and ( ii ) promptly notify the furnisher of that information that the information has been modified or deleted from the file of the consumer.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,31404,,Consent provided,Web,2024-08-21,Closed with explanation,Yes,N/A,9880066 1
and ( ii ) promptly notify the furnisher of that information that the information has been modified or deleted from the file of the consumer.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 3
and ( ii ) promptly notify the furnisher of that information that the information has been modified or deleted fromt the file of the consumer. 2
and ( ii ) Promptly notify the furnisher of that information that the item has been modified or deleted. 3
and ( ii ) such amount as the court may allow for all other class members 8
and ( iii ) 1
and ( iii ) explicit threats of abuse of legal process 1
and ( iii ) filing with the court proof of service with a copy of the signed delivery receipt attached. As used in this subdivision 1
and ( iii ) notify the sender immediately. In addition 1
and ( iii ) signed a receipt on the instrument for any payment made or surrenderer the instrument in full payment is made. 2
and ( iii ) signed a receipt on the instrument for any payment made or surrenderer the instrument in full payment is made. By refusing to supply you will be violating the law and my rights under UCC. Once Again this is not a request for a verification or proof of my mailing address 1
and ( il ) promptly notify the furnisher of that information that the informatidy has been modified or deleted from the file of the consumer. 1
and ( iv ) cash advances at 25.24 %. The only balance subject to these interest rates was the XXXX XXXX 1
and ( iv ) corrective actions to be taken ; ( d ) promptly cooperate with the other PartXXXX and any affected consumers 1
and ( iv ) the beneficiary would suffer a loss that could reasonably have been avoided if payment had been made by a means complying with the contract. If payment by the originator does not result in discharge under this section 1
and ( v ) of this section. The requirement in paragraph ( d ) ( 1 ) ( iii ) of this section that the amount due must be shown more prominently than other disclosures on the page shall not apply. 1
and ( XXXX ) a collection account opened at XXXX XXXX XXXX on XX/XX/XXXX under account number XXXX XXXX with a balance of {$690.00}. These accounts were opened without my knowledge or consent and have resulted in fraudulent hard inquiries 1
and ( XXXX ) a collection account opened at XXXX XXXX XXXX XXXX XXXX under account number XXXX XXXX with XXXX balance of {$690.00}. These accounts were opened without my knowledge or authorization and have resulted in fraudulent hard inquiries 1
and ( XXXX ) a credit card account reported by XXXX opened on XX/XX/XXXX under account number XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX with a balance of {$0.00}. These fraudulent records have resulted in unauthorized hard inquiries 1
and ( XXXX ) a {$2500.00} cashier 's check from my savings account going to an unrecognized address. 1
and ( XXXX ) by adding at the end of the following : ( D ) DEFINITION For purposes of subparagraph ( A ) 3
and ( XXXX ) consistent pattern of marking disputes resolved '' when consumer still disagrees. These violations caused significant financial harm and prevented access to accurate credit information - a fundamental right under FCRA Section 602. I exhausted all reasonable attempts to resolve directly with companies. They consistently failed to comply with FCRA and FDCPA requirements. CFPB investigation and enforcement action is necessary to correct violations 3
and ( XXXX ) documentation of the permissible purpose they rely upon. XXXX has not provided these records and has stated that the inquiry will remain. 3
and ( XXXX ) due to the internal transfers 1
and ( XXXX ) ensure future compliance with all federal consumer protection laws. Equifaxs noncompliance has caused harm to my creditworthiness and emotional distress due to the persistence of false information on my consumer report.,,EQUIFAX 1
and ( XXXX ) extending the duration of the XXXX XXXX. The motion was approved by order of the Bankruptcy Court on XXXX XXXX 1
and ( XXXX ) failure to provide adequate notice of the incident. 3
and ( XXXX ) is the time I arrived home. The critical data here is the differential between the time I drove out of the parking lot ( XXXX pm ) and the timestamp of the unauthorized charge of {$470.00} 1
and ( XXXX ) the creditor indicates the payment of such amount is not required pending the creditors compliance with this section. 1
and ( XXXX ) XXXX 1
and ( XXXX ) XXXX continued to assess charges for attorney fees and court costs to my sewer account AFTER the case was settled in XXXX of XXXX. 1
and ( XXXX ). If it was not authorized was there written approval of a preauthorized EFT? 1
and ( {$20.00} ) They also attempted XXXX other transfers totaling {$1200.00} 1
and * * attorneys fees * * 3
and * * payment history * * related to the fraudulent accounts. 2
and * * produce all verification documents * * used in their reporting process. 2
and * * State Attorney General * * - Legal action for * * willful and negligent noncompliance * * under FCRA XXXX and FDCPA XXXX,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
and * * State Attorney General * * - Legal action under * * FCRA 616 * * and * * FDCPA 813 * * for damages and willful noncompliance Thanks XXXX XXXX,,EQUIFAX 1
and * * State Attorney General * * - Legal action under * * FCRA 616 * * and * * FDCPA 813 * * for damages and willful noncompliance Thanks XXXX XXXX,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
and **credit usage transactions** 2
and - The name and address of the original creditor 1
and ... use another card of mine to book these tickets ( hence I will not even get the benefits this card is supoposed to provide )... and... I lost so much time going back and forth.... and I have to pay {$99.00} 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.