CFPB · Single-product concentration
Us Mortgage Corporation
23 CFPB complaints · 78.3% in "Mortgage" · top issue Applying for a mortgage or refinancing an existing mortgage.
Us Mortgage Corporation: 78.3% of 23 CFPB complaints sit in "Mortgage". Timely 78.3% · relief 13%. Allegations, not findings.
- Single-product concentration
- +100% filings 2013 to 2025
CFPB relief outcome brief
CCDB company us-mortgage-corporation
13% relief · 78.3% timely · 23 filings · Mortgage
Same-product relief peers
Nearest relief peer: Interfirst Mortgage Company (12.9% relief)
Us Mortgage Corporation closes 13% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 23 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Us Mortgage Corporation complaint mix by product
- Mortgage 18 78.3% – 17% relief
- Credit reporting, 3 13.0% – 0% relief
- Credit reporting 1 4.3% – 0% relief
- Debt or 1 4.3% – 0% relief
How Us Mortgage Corporation's 23 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 18 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Credit reporting or other personal consumer reports | 1 |
| Debt or credit management | 1 |
Where Us Mortgage Corporation complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- NJ
- 26.1% of this company's filings
Us Mortgage Corporation rising annual filings
Annual filing volume from the CFPB public database
- 2025
- 4
- +100% vs 2013
Top States
| State | Complaints |
|---|---|
| NJ | 6 |
| NY | 3 |
| GA | 3 |
| OK | 3 |
| MO | 2 |
| SC | 2 |
| VA | 1 |
| CO | 1 |
| MA | 1 |
| CA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Applying for a mortgage or refinancing an existing mortgage | 6 |
| Settlement process and costs | 3 |
| Trouble during payment process | 2 |
| Improper use of your report | 2 |
| Application, originator, mortgage broker | 2 |
| Closing on a mortgage | 2 |
| Incorrect information on your report | 2 |
| Struggling to pay mortgage | 1 |
| Confusing or missing disclosures | 1 |
| Loan modification,collection,foreclosure | 1 |
| Loan servicing, payments, escrow account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 2 | 0% |
| 2014 | 3 | 66.7% |
| 2015 | 2 | 50% |
| 2017 | 2 | 100% |
| 2018 | 2 | 100% |
| 2019 | 1 | 100% |
| 2020 | 3 | 100% |
| 2021 | 1 | 100% |
| 2022 | 1 | 100% |
| 2023 | 1 | 100% |
| 2024 | 1 | 0% |
| 2025 | 4 | 100% |
Source: CFPB Consumer Complaint Database
Us Mortgage Corporation filings cluster in one product
Us Mortgage Corporation's 23 logged complaints stay concentrated: only 10 states show a filing. Only 39.1% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2025-09-10.
Us Mortgage Corporation answers 78.3% of complaints inside the CFPB's tracked window and closes 87% with a written explanation. 13% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Us Mortgage Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Us Mortgage Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 23.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 78.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Us Mortgage Corporation (78.3% timely; 13% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration