CFPB · Narrative-heavy record
Universal Technical Institute
16 CFPB complaints · 50% with narratives · top issue Dealing with your lender or servicer.
Universal Technical Institute: 50% of 16 filings include consumer narratives. Timely 68.8% · relief 0% · top product Student loan. Allegations, not findings.
- Narrative-heavy record
- 0% filings 2014 to 2026
CFPB relief outcome brief
CCDB company universal-technical-institute
0% relief · 68.8% timely · 16 filings · Student loan
Same-product relief peers
Nearest relief peer: EdFinancial Services (0% relief)
Universal Technical Institute closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Universal Technical Institute's 16 filings include narrative text
50% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Universal Technical Institute complaint mix by product
- Student loan 8 50.0% – 0% relief
- Debt collection 7 43.8% – 0% relief
- Credit reporting, 1 6.3% – 0% relief
How Universal Technical Institute's 16 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Student loan | 8 |
| Debt collection | 7 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Where Universal Technical Institute complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 31.3% of this company's filings
Universal Technical Institute complaints by year
Annual filing volume from the CFPB public database
- 2026
- 2
- 0% vs 2014
Top States
| State | Complaints |
|---|---|
| CA | 5 |
| TX | 3 |
| NC | 1 |
| MI | 1 |
| FL | 1 |
| SC | 1 |
| VA | 1 |
| OR | 1 |
| NJ | 1 |
| WI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Dealing with your lender or servicer | 4 |
| Written notification about debt | 3 |
| Dealing with my lender or servicer | 2 |
| Communication tactics | 1 |
| False statements or representation | 1 |
| Improper contact or sharing of info | 1 |
| Can't repay my loan | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Attempts to collect debt not owed | 1 |
| Struggling to repay your loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 2 | 50% |
| 2015 | 1 | 0% |
| 2017 | 2 | 100% |
| 2019 | 2 | 0% |
| 2020 | 1 | 0% |
| 2021 | 3 | 100% |
| 2022 | 2 | 100% |
| 2025 | 1 | 100% |
| 2026 | 2 | 100% |
Source: CFPB Consumer Complaint Database
Universal Technical Institute's narrative-rich complaint ledger
Universal Technical Institute's 16 logged complaints stay concentrated: only 10 states show a filing. 50% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-05-26.
Universal Technical Institute answers 68.8% of complaints inside the CFPB's tracked window and closes 93.8% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Student loan" draws the most filings, most often for "Dealing with your lender or servicer."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Universal Technical Institute.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Universal Technical Institute: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 16.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 68.8%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Universal Technical Institute (68.8% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record