CFPB · Single-product concentration

Universal Fidelity LP

82 CFPB complaints · 93.9% in "Debt collection" · top issue Communication tactics.

82 CFPB complaints

Universal Fidelity LP: 93.9% of 82 CFPB complaints sit in "Debt collection". Timely 96.3% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • -22.2% filings 2013 to 2025

CFPB relief outcome brief

CCDB company universal-fidelity-lp

0% relief · 96.3% timely · 82 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

Universal Fidelity LP (this)0%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Universal Fidelity LP and nearest filing-volume peers

Universal Fidelity LP closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 82 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 96.3%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Universal Fidelity LP complaint mix by product

Total complaints: 82

Universal Fidelity LP complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 82 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 77 complaints (93.9%), resolution 0.0% Debt collection 93.9% Credit card: 2 complaints (2.4%), resolution 0.0% Debt or: 1 complaints (1.2%), resolution 0.0% Student loan: 1 complaints (1.2%), resolution 0.0% Credit reporting: 1 complaints (1.2%), resolution 0.0%
  • Debt collection 77 93.9% 0% relief
  • Credit card 2 2.4% 0% relief
  • Debt or 1 1.2% 0% relief
  • Student loan 1 1.2% 0% relief
  • Credit reporting 1 1.2% 0% relief

How Universal Fidelity LP's 82 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 77
Credit card 2
Debt or credit management 1
Student loan 1
Credit reporting 1

Where Universal Fidelity LP complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
NY
22% of this company's filings
NY18FL7CA7IL5TX5MI5AZ3VA3

Universal Fidelity LP falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2025
7
-22.2% vs 2013
0510152025 2013201520172019202120232025 7

Top States

State Complaints
NY 18
FL 7
CA 7
IL 5
TX 5
MI 5
AZ 3
VA 3
NC 3
ME 2
OK 2
OH 2
PA 2
IN 2
MA 1
CT 1
DC 1
KS 1
AK 1
GA 1

Top Issues

Issue Complaints
Communication tactics 22
Cont'd attempts collect debt not owed 18
Attempts to collect debt not owed 12
Written notification about debt 7
Took or threatened to take negative or legal action 5
Improper contact or sharing of info 5
False statements or representation 5
Disclosure verification of debt 3
Struggling to pay your bill 1
Confusing or missing disclosures 1
Dealing with my lender or servicer 1
Identity theft / Fraud / Embezzlement 1
Incorrect information on credit report 1

Yearly Trend

Year Complaints Timely
2013 9 100%
2014 23 91.3%
2015 7 85.7%
2016 8 100%
2017 3 100%
2018 4 100%
2019 3 100%
2020 5 100%
2021 1 100%
2022 4 100%
2023 3 100%
2024 5 100%
2025 7 100%

Source: CFPB Consumer Complaint Database

Universal Fidelity LP filings cluster in one product

Universal Fidelity LP's 82 logged complaints stay concentrated: only 28 states show a filing. Only 29.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2025-11-03.

Universal Fidelity LP answers 96.3% of complaints inside the CFPB's tracked window and closes 95.1% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Universal Fidelity LP.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Universal Fidelity LP: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Universal Fidelity LP (96.3% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration