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Explore all 145.5K companies with CFPB consumer complaints

Company Complaints
and ( 2 ) a third party using phishing or other methods to gain access to a consumers computer and observe the consumer entering account login information. EFTs stemming from these situations meet the Regulation E definition of unauthorized EFTs.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,92240,Older American,Consent provided,Web,2024-02-08,Closed with monetary relief,Yes,N/A,8299306 1
and ( 2 ) an email requesting that I submit my title and sign and submit a Power of Attorney ( POA ) to the Company. I needed to request a replacement title from the Department of Motor Vehicles 1
and ( 2 ) by adding at the end of the following : ( D ) DEFINITION For purposes of subparagraph ( A ) 26
and ( 2 ) if they are calling about a debt they are acting as a debt collector and they did not read me my Miranda rights. They stated they did not know who XXXX XXXX is 1
and ( 2 ) is the person to whom the debt arising from the consumer credit transaction is initially payable on the face of the evidence of indebtedness or 3
and ( 2 ) the CFPB to issue implementing regulations requiring depository institutions to establish and maintain procedures reasonably designed to assure and monitor compliance with the SAFE Acts federal registration requirements. 1
and ( 2 ) the check clearly reflected the fact that it had already been deposited via a mobile device as it was marked MOBILE DEPOSIT. 1
and ( 2 ) the creditor indicates the payment of such amount is not required pending the creditor 's compliance with this section. 4
and ( 2 ) the creditor indicates the payment of such amount is not required pending the creditor 's compliance with this section.,,CAPITAL ONE FINANCIAL CORPORATION,TX,77056,Servicemember,Consent provided,Web,2025-06-17,Closed with non-monetary relief,Yes,N/A,14131858 1
and ( 2 ) the creditor indicates the payment of such amount is not required pending the creditors compliance with this section. 29
and ( 2 ) to schedule a payment for the same amount to ensure that I remain in good standing. The woman I spoke with was unable to see any evidence that the transfer was attempted ( despite it showing in my Mobile Banking app and despite the fact that PNC sent me a letter in regard to its status ) 1
and ( 3 ) consider my XXXX in handling and timing. Wells Fargo did not do so and closed cases XXXX 1
and ( 3 ) delicate {$1000.00} U.S. The {$1000.00} U.S. should be made payable to the request for XXXX XXXX and got inside 14 days.,,National Credit Systems 1
and ( 3 ) ensure future compliance with all federal consumer protection laws. Transunions noncompliance has caused harm to my creditworthiness and emotional distress due to the persistence of false information on my consumer report.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
and ( 3 ) I have maintained a savings account at BoA for over a decade without incurring such a fee. Although I am out a mere {$10.00} 1
and ( 3 ) it was denied the right to contract for those services. '' ). ) XXXX XXXX 1
and ( 3 ) no other person ( or officer or employee thereof ) who has or had access to returns or return information under subsection ( c ) 1
and ( 3 ) provide reasonable accommodations in the dispute process. Chase declined and closed the matter without a substantive review. 1
and ( 3 ) reliance on a non-furnisher source constitutes a serious breach of federal consumer-protection law 2
and ( 3 ) Reverse unauthorized cash advance of {$6800.00} on my credit card 1
and ( 3 ) sets forth the reasons for the obligor 's belief ( to the extent applicable ) that the statement contains a billing error 1
and ( 3 ) tender me {$1000.00} U.S. The {$1000.00} U.S. must be made payable to the order of XXXX XXXX within 14 days of receipt of this letter.,,Resurgent Capital Services L.P.,LA,708XX,,Consent provided,Web,2025-01-04,Closed with non-monetary relief,Yes,N/A,11380995 1
and ( 3 ) tender {$1000.00} U.S. The {$1000.00} U.S. must be made payable to the order of myselfand received within 14 days.,,CMRE Financial Services 1
and ( 3 ). I hereby demand that you elucidate your intentions concerning my personal identifying information and delineate the measures you intend to undertake to safeguard said information. 1
and ( 4 ) a recent credit report showing fraudulent items. 1
and ( 4 ) ensure that all further communication from Chase be in writing to prevent additional misunderstanding. 1
and ( 4 ) explain why these two accounts appear to be inaccurate 1
and ( 4 ) failure to provide adequate notice of the incident. 5
and ( 4 ) information about Laurel Road 's correspondence with XXXX. 1
and ( 4 ) previous 12 months of statements of account if any. Your company is illegally attempting to collect an alleged debt and money that I do not owe. As per the law 1
and ( 4 ) refund/waiver of all amounts falsely charged. 1
and ( 4 ) their dispute department is meaningless 1
and ( 5 ) disclose to TERI 1
and ( 5 ) they have been repeatedly reprimanded by state Attorneys General and federal agencies. 2
and ( a ) ( 4 ) -1. 1
and ( B ) not later than two complete billing cycles of the creditor ( in no event later than ninety days ) after the receipt of the notice and prior to taking any action to collect the amount 5
and ( b ) not receive the purported interest rebate without making such extra payments. Again 5
and ( b ) of this section. 2
and ( b ) the date the borrower declines the loan modification offer. If the borrower timely accepts the loan modification offer ( either in writing or by submitting the first trial modification payment ) 1
and ( c ) judicial sale 1
and ( c ) such instrument is uttered or delivered with a jurat affixed thereto ; and ( c ) 175.35 Offering a false instrument for filing in the first degree-A person is guilty of offering a false instrument for filing in the first degree when 1
and ( c ) Venmo is guilty of following dishonest business practices 1
and ( Civ.Code XXXX 1
and ( d ) comply with applicable laws 1
and ( e ) a warning about foreclosure scams purporting to save your home. Wells-Fargo Bank never sent Defendant a pre-suit letter as required by Indiana law. Additionally 1
and ( f ) but we need you to close ( see EXHIBIT 4 ). 1
and ( f ) it was only XXXX who caught a bunch of payments made to my old card number ( admittedly 1
and ( i ) promptly notify furnisher of that information that the information has been modified or deleted from the file of the consumer. 3
and ( i ) promptly notify the furnisher of that information that the information has been modified or deleted from the file of the consumer. 5
and ( I ) promptly notify the furnisher of that the information has been modified or deleted from the file of the consumer. Please remove the following items from my credit report immediately. 3

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.