CFPB · Single-product concentration
Upward Financial Inc.
5 CFPB complaints · 80% in "Credit card" · top issue Closing your account.
Upward Financial Inc.: 80% of 5 CFPB complaints sit in "Credit card". Timely 100% · relief 20%. Allegations, not findings.
- Single-product concentration
- 0% filings 2026 to 2026
CFPB relief outcome brief
CCDB company upward-financial-inc
20% relief · 100% timely · 5 filings · Credit card
Same-product relief peers
Nearest relief peer: Capital One Financial Corporation (20.3% relief)
Upward Financial Inc. closes 20% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Upward Financial Inc. complaint mix by product
- Credit card 4 80.0% – 25% relief
- Debt or 1 20.0% – 0% relief
How Upward Financial Inc.'s 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit card | 4 |
| Debt or credit management | 1 |
Concentrated filing states for Upward Financial Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 40% of this company's filings
Top States
| State | Complaints |
|---|---|
| TX | 2 |
| PA | 1 |
| AR | 1 |
| MD | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Closing your account | 2 |
| Getting a credit card | 2 |
| Problem with customer service | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2026 | 5 | 100% |
Source: CFPB Consumer Complaint Database
Upward Financial Inc. filings cluster in one product
Upward Financial Inc.'s 5 logged complaints stay concentrated: only 4 states show a filing. Only 0% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2026 through 2026-06-23.
Upward Financial Inc. answers 100% of complaints inside the CFPB's tracked window and closes 0% with a written explanation. 20% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit card" draws the most filings, most often for "Closing your account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Upward Financial Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Upward Financial Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 5.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Upward Financial Inc. (100% timely; 20% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration