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Explore all 145.5K companies with CFPB consumer complaints

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Company Complaints
and 0 action has been taken to resolve these matters. I have not given written consent for Experian to furnish any of my personal information and have willfully non complied with all 3 of my request.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,92806,,Consent provided,Web,2024-04-09,Closed with explanation,Yes,N/A,8728296 1
and 1 fraud. 1
and 1 hour later I received a call. I notified the representative 1
and 10 emails back and forth with Chime. 1
and 10-52 1
and 100 % Metro 2 compliant reporting ) 3
and 100 % obeyance to regulations as well as every single one even each any and or all claims versus me are evidenced in testimony to be exactly mine and of my ownership of responsibility 1
and 1016.15. 1
AND 1024.33 Mortgage servicing transfers. We discovered SPECIALIZED LOAN SERVICING PLACED THEIR NAME ON THE TAX STATEMENT AS PAYOR AND LENDER THEIR LETTERS STATES A THIRD-PARTY LOAN SERVICER. FURTHERMORE 1
and 1026.36. No statutory or regulatory authority was provided to support this restriction. 1
and 1040 to the IRS. Westlake Financial has yet to acknowledge or validate these submissions 1
and 12 CFR 1016.7,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,93536,,Consent provided,Web,2023-10-26,Closed with explanation,Yes,N/A,7763911 1
and 12 CFR 1016.7,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,93536,,Consent provided,Web,2023-10-26,Closed with explanation,Yes,N/A,7763956 1
and 12 CFR 1016.7,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,93536,,Consent provided,Web,2023-10-27,Closed with explanation,Yes,N/A,7758963 1
and 12 CFR 1016.7,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 3
and 12 CFR 1016.7. 7
and 12 CFR 1026.b 3
and 12 CFR Part 1026 TILA ( Reg. Z ) ; No investigation into the alleged billing error with the notification you placed with XXXX XXXX 1
and 12 months times 15 years. We have no idea 1
and 12 U.S.C. 5536 ( UDAAP ). 1
and 120 day lates XXXX XXXX XXXX reported with four late payments before closure XXXX XXXX reported with a 30-day late These reports cause undue harm to my creditworthiness and violate my right to accurate and fair reporting.,,EQUIFAX 1
and 120 day lates XXXX XXXX XXXX reported with four late payments before closure XXXX XXXX reported with a 30-day late These reports cause undue harm to my creditworthiness and violate my right to accurate and fair reporting.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,LA,70126,Servicemember,Consent provided,Web,2025-09-06,Closed with explanation,Yes,N/A,15766520 1
and 120 day lates XXXX XXXX XXXX reported with four late payments before closure XXXX XXXX reported with a 30-day late These reports cause undue harm to my creditworthiness and violate my right to accurate and fair reporting.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
and 120-day delinquencies. These late payments never occurred. I am not delinquent on my mortgage 1
and 120-day late payments with inconsistent dates and unverifiable histories. XXXX XXXX XXXX XXXX XXXX report a 60-day late payment on a closed account 3
and 13 days after they were sent by XXXX. I called Seneca back and asked them to look for my check 1
and 1343 for wire/mail fraud and false reporting FINAL WARNING : This is your final opportunity to act in good faith. If you fail to delete these items immediately 4
and 1344 ( frauds and swindles '' ) 1
and 15 U.S. Code 1602 1
and 15 U.S. Code 1666 Correction of Billing Errors 3
and 15 U.S. Code 1681 ( a ) ( d ) ( 2 ) ( A ) ( iii ) to ensure that my rights are protected and upheld. 4
and 15 U.S. Code 1681 ( s ) ( 2 ). 2
and 15 U.S. Code 1681e ( b ). 1
and 15 U.S. Code 1681i 3
and 15 U.S. Code 1681n entitles me to actual 1
and 15 U.S. Code 1692e ( 6 ). 1
and 15 U.S.C . 1692f ( 6 ). 2
and 15 U.S.C. 1601 et seq. under the Truth in Lending Act ( TILA ). Michigan laws including MCL XXXX ( Identity Theft Protection Act ) are also invoked in this matter. 1
and 15 U.S.C. 1650 ( e ) 2
and 15 U.S.C. 1681 ( e ) ( b ). I will be filing a complaint with the Internal Revenue Service ( IRS ) to verify which information is accurate 1
and 15 U.S.C. 1681a ( d ) concerning accurate consumer identification. 1
and 15 U.S.C. 1681b which strictly limits when and how a consumer report can be accessed or used. This XXXX XXXX XXXX XXXX account was reported without a permissible purpose 1
and 15 U.S.C. 1681c ( c ). Experian has failed to maintain accurate information 1
and 15 U.S.C. 1681c-2 ( blocking of identity-theft-related information ). 5
and 15 U.S.C. 1681i 1
and 15 U.S.C. 1681i ( a ) 4
and 15 U.S.C. 1681m ( a ) failure to provide notice of adverse action and proper disclosure. 1
and 15 U.S.C. 1681s-2 ( b ) 1
and 15 U.S.C. 1692c 3
and 15 U.S.C. 1692f ( use of unfair or unconscionable means to collect a debt ). 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.