CFPB · Single-product concentration
Universal Lending Corp.
11 CFPB complaints · 72.7% in "Mortgage" · top issue Application, originator, mortgage broker.
Universal Lending Corp.: 72.7% of 11 CFPB complaints sit in "Mortgage". Timely 90.9% · relief 9.1%. Allegations, not findings.
- Single-product concentration
- 0% filings 2012 to 2023
CFPB relief outcome brief
CCDB company universal-lending-corp
9.1% relief · 90.9% timely · 11 filings · Mortgage
Same-product relief peers
Nearest relief peer: American Neighborhood Mortgage (9.1% relief)
Universal Lending Corp. closes 9.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 11 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Universal Lending Corp. complaint mix by product
- Mortgage 8 72.7% – 13% relief
- Credit reporting, 2 18.2% – 0% relief
- Payday loan, 1 9.1% – 0% relief
How Universal Lending Corp.'s 11 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 8 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Payday loan, title loan, or personal loan | 1 |
Concentrated filing states for Universal Lending Corp.
Top states by attributed CFPB complaint volume for this company
- Leading state
- CO
- 90.9% of this company's filings
Universal Lending Corp. complaints by year
Annual filing volume from the CFPB public database
- 2023
- 1
- 0% vs 2012
Top States
| State | Complaints |
|---|---|
| CO | 10 |
| OK | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Application, originator, mortgage broker | 2 |
| Settlement process and costs | 2 |
| Loan servicing, payments, escrow account | 2 |
| Closing on a mortgage | 1 |
| Getting a line of credit | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Struggling to pay mortgage | 1 |
| Incorrect information on your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 100% |
| 2014 | 1 | 100% |
| 2015 | 2 | 50% |
| 2016 | 2 | 100% |
| 2018 | 1 | 100% |
| 2020 | 1 | 100% |
| 2021 | 1 | 100% |
| 2022 | 1 | 100% |
| 2023 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Universal Lending Corp. filings cluster in one product
Universal Lending Corp.'s 11 logged complaints stay concentrated: only 2 states show a filing. Only 18.2% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2023-06-29.
Universal Lending Corp. answers 90.9% of complaints inside the CFPB's tracked window and closes 81.8% with a written explanation. 9.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Application, originator, mortgage broker."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Universal Lending Corp..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Universal Lending Corp.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 11.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 90.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Universal Lending Corp. (90.9% timely; 9.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration