2026 data Public-data reference. official source

UNIVERSAL ACCEPTANCE CORPORATION (NE)

301 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

301 consumer complaints filed with the CFPB

This profile shows UNIVERSAL ACCEPTANCE CORPORATION (NE)'s complaint history from CFPB public records. 301 consumers have filed complaints since 2014. The company has a 100% timely response rate and has provided relief in 27.6% of cases.

301
Total Complaints
100%
Timely Response
2.3%
Disputed
27.6%
Relief Provided
29
States Active
2014
Since

Total complaints

301

Filed since 2014

Timely response

100%

CFPB-tracked response window

Relief rate

27.6%

Closed with monetary or non-monetary relief

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 27.6%
Industry median

Share closed with monetary or non-monetary relief.

UNIVERSAL ACCEPTANCE CORPORATION (NE) complaint mix by product

Total complaints: 301

UNIVERSAL ACCEPTANCE CORPORATION (NE) complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 301 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Vehicle loan: 104 complaints (34.6%), resolution 13.5% Vehicle loan 34.6% Consumer Loan: 54 complaints (17.9%), resolution 98.1% Consumer Loan 17.9% Debt collection: 52 complaints (17.3%), resolution 17.3% Debt collection 17.3% Credit reporting: 45 complaints (15.0%), resolution 2.2% Credit reporting 15.0% Credit reporting,: 45 complaints (15.0%), resolution 13.3% Credit reporting, 15.0% Payday loan,: 1 complaints (0.3%), resolution 0.0%
  • Vehicle loan 104 34.6% 14% relief
  • Consumer Loan 54 17.9% 98% relief
  • Debt collection 52 17.3% 17% relief
  • Credit reporting 45 15.0% 2% relief
  • Credit reporting, 45 15.0% 13% relief
  • Payday loan, 1 0.3% 0% relief

How UNIVERSAL ACCEPTANCE CORPORATION (NE)'s 301 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Vehicle loan or lease 104
Consumer Loan 54
Debt collection 52
Credit reporting or other personal consumer reports 45
Credit reporting, credit repair services, or other personal consumer reports 45
Payday loan, title loan, or personal loan 1

Top States

State Complaints
CA 64
MN 52
WA 42
CO 37
TX 12
IA 9
KS 9
IL 9
NE 8
MO 7
PA 7
WI 5
AR 5
OK 5
GA 4
UT 4
AZ 4
FL 3
RI 3
ID 2

Top Issues

Issue Complaints
Incorrect information on your report 79
Managing the loan or lease 52
Struggling to pay your loan 22
Problems when you are unable to pay 21
Attempts to collect debt not owed 19
Improper use of your report 18
Repossession 14
Written notification about debt 10
Getting a loan or lease 10
Problem with a credit reporting company's investigation into an existing problem 9
Took or threatened to take negative or legal action 9
Problems at the end of the loan or lease 8
Taking out the loan or lease 8
False statements or representation 5
Communication tactics 4
Problem with a company's investigation into an existing problem 4
Improper contact or sharing of info 2
Shopping for a loan or lease 1
Problem with fraud alerts or security freezes 1
Disclosure verification of debt 1

Yearly Trend

Year Complaints Timely
2014 8 100%
2015 15 100%
2016 31 100%
2017 22 100%
2018 25 100%
2019 18 100%
2020 18 100%
2021 21 100%
2022 19 100%
2023 20 100%
2024 30 100%
2025 54 100%
2026 20 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About UNIVERSAL ACCEPTANCE CORPORATION (NE)

UNIVERSAL ACCEPTANCE CORPORATION (NE) has accumulated 301 consumer complaints in the CFPB public database, with filings active across 29 U.S. states. Of those submissions, 131 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-04-04, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, UNIVERSAL ACCEPTANCE CORPORATION (NE) reports a 100% timely-response rate and has closed 72.1% of cases with a written explanation to the consumer. 27.6% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 2.3% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Vehicle loan or lease", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating UNIVERSAL ACCEPTANCE CORPORATION (NE): cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does UNIVERSAL ACCEPTANCE CORPORATION (NE) have?

UNIVERSAL ACCEPTANCE CORPORATION (NE) has received 301 consumer complaints filed with the Consumer Financial Protection Bureau.

Does UNIVERSAL ACCEPTANCE CORPORATION (NE) respond to complaints on time?

UNIVERSAL ACCEPTANCE CORPORATION (NE) has a 100% timely response rate to CFPB complaints.

What is the most common complaint about UNIVERSAL ACCEPTANCE CORPORATION (NE)?

The most common issue reported against UNIVERSAL ACCEPTANCE CORPORATION (NE) is "Incorrect information on your report" in the "Vehicle loan or lease" product category.

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