Universal Acceptance Corporation (Ne)
362 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Universal Acceptance Corporation (Ne) complaint mix by product
- Vehicle loan 125 34.5% – 14% relief
- Debt collection 69 19.1% – 19% relief
- Credit reporting 59 16.3% – 2% relief
- Consumer Loan 55 15.2% – 98% relief
- Credit reporting, 53 14.6% – 11% relief
- Payday loan, 1 0.3% – 0% relief
How Universal Acceptance Corporation (Ne)'s 362 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 125 |
| Debt collection | 69 |
| Credit reporting or other personal consumer reports | 59 |
| Consumer Loan | 55 |
| Credit reporting, credit repair services, or other personal consumer reports | 53 |
| Payday loan, title loan, or personal loan | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 77 |
| MN | 62 |
| WA | 50 |
| CO | 46 |
| TX | 13 |
| IA | 11 |
| NE | 10 |
| MO | 10 |
| KS | 9 |
| IL | 9 |
| WI | 8 |
| PA | 7 |
| AZ | 6 |
| OK | 6 |
| UT | 5 |
| GA | 5 |
| FL | 5 |
| AR | 5 |
| RI | 3 |
| ID | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 94 |
| Managing the loan or lease | 59 |
| Attempts to collect debt not owed | 26 |
| Struggling to pay your loan | 26 |
| Improper use of your report | 25 |
| Problems when you are unable to pay | 21 |
| Repossession | 17 |
| Took or threatened to take negative or legal action | 13 |
| Getting a loan or lease | 13 |
| Written notification about debt | 13 |
| Problems at the end of the loan or lease | 10 |
| Problem with a credit reporting company's investigation into an existing problem | 10 |
| Taking out the loan or lease | 8 |
| Problem with a company's investigation into an existing problem | 6 |
| False statements or representation | 5 |
| Communication tactics | 5 |
| Electronic communications | 2 |
| Improper contact or sharing of info | 2 |
| Disclosure verification of debt | 2 |
| Shopping for a loan or lease | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 8 | 100% |
| 2015 | 16 | 100% |
| 2016 | 32 | 100% |
| 2017 | 27 | 100% |
| 2018 | 29 | 100% |
| 2019 | 21 | 100% |
| 2020 | 20 | 100% |
| 2021 | 23 | 100% |
| 2022 | 21 | 100% |
| 2023 | 24 | 100% |
| 2024 | 33 | 100% |
| 2025 | 63 | 100% |
| 2026 | 45 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Universal Acceptance Corporation (Ne)
Universal Acceptance Corporation (Ne)'s 362 logged complaints stay concentrated: only 31 states show a filing on record. 47.8% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2014 through 2026-06-25.
Universal Acceptance Corporation (Ne) answers 100% of complaints inside the CFPB's tracked window and closes 73.5% with a written explanation. 25.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Universal Acceptance Corporation (Ne).
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Universal Acceptance Corporation (Ne) have?
362, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Universal Acceptance Corporation (Ne) respond to complaints on time?
100% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Universal Acceptance Corporation (Ne)?
"Incorrect information on your report", filed under the "Vehicle loan or lease" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.