CFPB · Single-product concentration
Universal Mtg & Finance
3 CFPB complaints · 100% in "Mortgage" · top issue Settlement process and costs.
Universal Mtg & Finance: 100% of 3 CFPB complaints sit in "Mortgage". Timely 100% · relief 33.3%. Allegations, not findings.
- Single-product concentration
- 0% filings 2015 to 2017
CFPB relief outcome brief
CCDB company universal-mtg-finance
33.3% relief · 100% timely · 3 filings · Mortgage
Same-product relief peers
Nearest relief peer: Bank of America, National Association (31% relief)
Universal Mtg & Finance closes 33.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Universal Mtg & Finance complaint mix by product
- Mortgage 3 100.0% – 33% relief
How Universal Mtg & Finance's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 3 |
Where Universal Mtg & Finance complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- MD
- 33.3% of this company's filings
Universal Mtg & Finance complaints by year
Annual filing volume from the CFPB public database
- 2017
- 1
- 0% vs 2015
Top States
| State | Complaints |
|---|---|
| MD | 1 |
| FL | 1 |
| NY | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Settlement process and costs | 1 |
| Application, originator, mortgage broker | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 100% |
| 2016 | 1 | 100% |
| 2017 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Universal Mtg & Finance filings cluster in one product
Universal Mtg & Finance's 3 logged complaints stay concentrated: only 3 states show a filing. Only 33.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2015 through 2017-06-12.
Universal Mtg & Finance answers 100% of complaints inside the CFPB's tracked window and closes 66.7% with a written explanation. 33.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Settlement process and costs."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Universal Mtg & Finance.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Universal Mtg & Finance: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 3.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Universal Mtg & Finance (100% timely; 33.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration