CFPB · Mid-pack CFPB posture
Upstate Collection Center, Inc.
16 CFPB complaints · 3 states · top issue Incorrect information on your report.
Upstate Collection Center, Inc. has 16 consumer complaints in the CFPB public database. Timely response is 93.8%; 12.5% closed with relief; top product Debt collection. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- +200% filings 2014 to 2026
CFPB relief outcome brief
CCDB company upstate-collection-center-inc
12.5% relief · 93.8% timely · 16 filings · Debt collection
Same-product relief peers
Nearest relief peer: Scott Fetzer Financial Group Inc. (12.5% relief)
Upstate Collection Center, Inc. closes 12.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 16 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Upstate Collection Center, Inc. complaint mix by product
- Debt collection 11 68.8% – 9% relief
- Credit reporting, 4 25.0% – 25% relief
- Student loan 1 6.3% – 0% relief
How Upstate Collection Center, Inc.'s 16 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 11 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
| Student loan | 1 |
Concentrated filing states for Upstate Collection Center, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- NY
- 68.8% of this company's filings
Upstate Collection Center, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 3
- +200% vs 2014
Top States
| State | Complaints |
|---|---|
| NY | 11 |
| VA | 3 |
| FL | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 4 |
| Attempts to collect debt not owed | 3 |
| Cont'd attempts collect debt not owed | 2 |
| Took or threatened to take negative or legal action | 2 |
| Written notification about debt | 1 |
| Threatened to contact someone or share information improperly | 1 |
| Dealing with your lender or servicer | 1 |
| Disclosure verification of debt | 1 |
| False statements or representation | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 1 | 0% |
| 2016 | 2 | 100% |
| 2017 | 2 | 100% |
| 2018 | 2 | 100% |
| 2020 | 1 | 100% |
| 2021 | 3 | 100% |
| 2024 | 1 | 100% |
| 2025 | 1 | 100% |
| 2026 | 3 | 100% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about Upstate Collection Center, Inc.
Upstate Collection Center, Inc.'s 16 logged complaints stay concentrated: only 3 states show a filing. Only 31.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2026-05-19.
Upstate Collection Center, Inc. answers 93.8% of complaints inside the CFPB's tracked window and closes 87.5% with a written explanation. 12.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Upstate Collection Center, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Upstate Collection Center, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 16.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 93.8%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Upstate Collection Center, Inc. (93.8% timely; 12.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture