CFPB · Single-product concentration
Universal Capital Services, Inc.
6 CFPB complaints · 100% in "Mortgage" · top issue Applying for a mortgage or refinancing an existing mortgage.
Universal Capital Services, Inc.: 100% of 6 CFPB complaints sit in "Mortgage". Timely 100% · relief 33.3%. Allegations, not findings.
- Single-product concentration
- +100% filings 2015 to 2023
CFPB relief outcome brief
CCDB company universal-capital-services-inc
33.3% relief · 100% timely · 6 filings · Mortgage
Same-product relief peers
Nearest relief peer: Bank of America, National Association (31% relief)
Universal Capital Services, Inc. closes 33.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Universal Capital Services, Inc. complaint mix by product
- Mortgage 6 100.0% – 33% relief
How Universal Capital Services, Inc.'s 6 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 6 |
Where Universal Capital Services, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 33.3% of this company's filings
Universal Capital Services, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2023
- 2
- +100% vs 2015
Top States
| State | Complaints |
|---|---|
| FL | 2 |
| NC | 1 |
| NJ | 1 |
| VA | 1 |
| MA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Applying for a mortgage or refinancing an existing mortgage | 4 |
| Closing on a mortgage | 1 |
| Application, originator, mortgage broker | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 100% |
| 2020 | 3 | 100% |
| 2023 | 2 | 100% |
Source: CFPB Consumer Complaint Database
Universal Capital Services, Inc. filings cluster in one product
Universal Capital Services, Inc.'s 6 logged complaints stay concentrated: only 5 states show a filing. 66.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2023-08-24.
Universal Capital Services, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 66.7% with a written explanation. 33.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Universal Capital Services, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Universal Capital Services, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 6.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Universal Capital Services, Inc. (100% timely; 33.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration