CFPB · Single-product concentration
University Lending Group, LLC
8 CFPB complaints · 87.5% in "Mortgage" · top issue Application, originator, mortgage broker.
University Lending Group, LLC: 87.5% of 8 CFPB complaints sit in "Mortgage". Timely 62.5% · relief 0%. Allegations, not findings.
- Single-product concentration
- -50% filings 2013 to 2025
CFPB relief outcome brief
CCDB company university-lending-group-llc
0% relief · 62.5% timely · 8 filings · Mortgage
Same-product relief peers
Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)
University Lending Group, LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
University Lending Group, LLC complaint mix by product
- Mortgage 7 87.5% – 0% relief
- Debt collection 1 12.5% – 0% relief
How University Lending Group, LLC's 8 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 7 |
| Debt collection | 1 |
Concentrated filing states for University Lending Group, LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 50% of this company's filings
University Lending Group, LLC falling annual filings
Annual filing volume from the CFPB public database
- 2025
- 1
- -50% vs 2013
Top States
| State | Complaints |
|---|---|
| FL | 4 |
| MI | 2 |
| TX | 1 |
| IN | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Application, originator, mortgage broker | 3 |
| Applying for a mortgage or refinancing an existing mortgage | 2 |
| Attempts to collect debt not owed | 1 |
| Loan modification,collection,foreclosure | 1 |
| Closing on a mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 2 | 50% |
| 2014 | 1 | 100% |
| 2015 | 1 | 0% |
| 2018 | 1 | 100% |
| 2022 | 1 | 100% |
| 2023 | 1 | 100% |
| 2025 | 1 | 0% |
Source: CFPB Consumer Complaint Database
University Lending Group, LLC filings cluster in one product
University Lending Group, LLC's 8 logged complaints stay concentrated: only 4 states show a filing. Only 25% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2025-09-23.
University Lending Group, LLC answers 62.5% of complaints inside the CFPB's tracked window and closes 87.5% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Application, originator, mortgage broker."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about University Lending Group, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for University Lending Group, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 8.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 62.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for University Lending Group, LLC (62.5% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration