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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
an updated compilation of past FTC interpretations of the FCRA 1
an XXXX 1
an XXXX Case Number for this filing should be assigned upon receipt of this filing as the full {$600.00} filing fees will be required to be paid by XXXX pursuant to its agreement to pay all fees including XXXX fees. The XXXX and the parties will not be prejudiced as a Case Number will be necessary anyway to credit payment from XXXX. Since the XXXX will not move forward until it receives the full {$600.00} and other fee payments required from XXXX 2
an XXXX citizen 1
an XXXX customer relationship 1
an XXXX drop. I called them on XX/XX/2024 ( also my due date ) and asked to speak to a supervisor because there were so many additional fees that the bill went from {$150.00} to {$230.00} plus 1
an XXXX month XXXX of XXXX was subsequently closed 1
an XXXX person 's or XXXX adult 's funds 1
an XXXX spreadsheet timeline 1
an XXXX XXXX 1
an XXXX XXXX could look at the timing 1
an XXXX XXXX XXXX Agreement is required from Wells Fargo Bank 1
AN. For the third time on XX/XX/2023 1
analogous to the improper DOFD here. 1
analyses 1
analyses and records related to the servicing of my loan from its origination to the present date. To date 17
analytical services and decisioning capabilities to businesses. Businesses embed our solutions into their process workflows to acquire new customers 1
Anchor Financial Mortgage, Inc. 1
Anchor Financial, Inc. 2
Anchor Loans, Inc. 1
and 53
AND 3
and XXXX XXXX ) may have a relationship in which they are working together to obtain properties by foreclosing on the 2nd lien. The first lien holder must be paid first 1
and Account Balance '' refers to the balance of the account at time of payment 1
and anyway 1
and BOA is only investigating 'as a courtesy to you ' ''. 1
and cards with chips have never been compromised ''. We informed them that we were never out of possession of our card 1
and charge off '' ( XXXX and XXXX ). 1
and demanding the past-due payments. '' ( 1 ) Violation of the Racketeer Influenced and Corrupt Organizations Act ( RICO ) ( 2 ) Violation of the Truth in Lending Act ( TILA ) ( 3 ) Violation of the Real Estate Settlement Procedures Act ( RESPA ) ( 4 ) Violation of the Fair Credit Reporting Act ( FCRA ) ( 5 ) Breach of the implied covenant of good faith and fair dealing ( 6 ) Unjust enrichment ( 7 ) Gross negligence ( 8 ) Several State of Connecticut statutory consumer protection 1
and DUE IMMEDIATELY ''. This charge.. 1
and individual '' shall include every XXXX member of the species homo sapiens who is born alive at any stage of development. 1
AND LAST REPORTED '' XXXX XXXX - XXXX - This is also completely inaccurate. - The open date is reporting differently across all three bureaus 1
and log in issues. '' When I get reconnected to the membership department they have been trying to convince me to upgrade my account and have not addressed my concerns.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,DC,20002,,Consent provided,Web,2025-04-14,Closed with explanation,Yes,N/A,12988213 1
And low appraisal valuation was given as the reason for the loan being denied. It appears WFHM is determined to NOT refinance this property which they hold in their portfolio at 7.58 %. to the now reason market rate of 3.75 %. I am not sure how high up this directive has been given down to employees 1
and OK '' notations across Experian 1
and Proof of Address '' required ). I promptly provided the requested documents ( a Court Order of name change 1
and she dealt with this every day and knew regulation e '' thoroughly. She also refused to connect me with any lateral or higher supervisor and would not provide contact information for a regulation compliance or legal department. She did offer to have her manager call me within 24hours 1
and unpaid loan fees. '' Lastly- When you examine the paperwork 2
and you need XXXX years income history for your own business. I have been paying interest at substantially more than the market rate for more than XXXX years and feel victimized by the bank. 1
and # 8 have only added to my frustration 1
and # XXXX all with return receipt requested & signed by the Federal Post Office witness on my Firm Book. Shellpoint further failed to cease and desist and failed to delete this fraudulent account. 1
and $XXXX coupons for every 100 points you earn. For more information or to enroll visit our Kohls.com Customer Service page. 1
and 'do not call ' via auto dialer. 1
and 's or but 's and no uncertainty about it working 1
and 'XXXX XXXX ' 1
and ( 19 ) of this title 3
and ( 2 ) a third party using phishing or other methods to gain access to a consumers computer and observe the consumer entering account login information. 1
and ( 2 ) a third party using phishing or other methods to gain access to a consumers computer and observe the consumer entering account login information. EFTs stemming from these situations meet the Regulation E definition of unauthorized EFTs. 3
and ( 2 ) a third party using phishing or other methods to gain access to a consumers computer and observe the consumer entering account login information. EFTs stemming from these situations meet the Regulation E definition of unauthorized EFTs. '',Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,90024,,Consent provided,Web,2022-04-04,Closed with explanation,Yes,N/A,5405628 1
and ( 2 ) a third party using phishing or other methods to gain access to a consumers computer and observe the consumer entering account login information. EFTs stemming from these situations meet the Regulation E definition of unauthorized EFTs.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,90048,,Consent provided,Web,2021-12-22,Closed with explanation,Yes,N/A,5035067 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.