Total complaints
84
Filed since 2013
84 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
84 consumer complaints filed with the CFPB
This profile shows Unique Management Services, Inc's complaint history from CFPB public records. 84 consumers have filed complaints since 2013. The company has a 96.4% timely response rate and has provided relief in 20.2% of cases.
Total complaints
84
Filed since 2013
Timely response
96.4%
CFPB-tracked response window
Relief rate
20.2%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Unique Management Services, Inc's 84 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 81 |
| Credit reporting | 1 |
| Checking or savings account | 1 |
| Bank account or service | 1 |
| State | Complaints |
|---|---|
| CA | 13 |
| NY | 9 |
| TX | 7 |
| PA | 6 |
| MI | 5 |
| OH | 5 |
| IN | 5 |
| FL | 3 |
| NJ | 3 |
| WA | 3 |
| AL | 3 |
| GA | 3 |
| IL | 2 |
| NC | 2 |
| AZ | 2 |
| VA | 2 |
| KY | 1 |
| MD | 1 |
| CT | 1 |
| CO | 1 |
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 35 |
| Disclosure verification of debt | 25 |
| Attempts to collect debt not owed | 6 |
| Written notification about debt | 4 |
| False statements or representation | 4 |
| Improper contact or sharing of info | 3 |
| Communication tactics | 3 |
| Incorrect information on credit report | 1 |
| Managing an account | 1 |
| Took or threatened to take negative or legal action | 1 |
| Account opening, closing, or management | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 9 | 100% |
| 2014 | 23 | 100% |
| 2015 | 25 | 100% |
| 2016 | 11 | 100% |
| 2017 | 4 | 100% |
| 2019 | 1 | 0% |
| 2020 | 2 | 100% |
| 2021 | 2 | 100% |
| 2022 | 2 | 100% |
| 2025 | 5 | 60% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Unique Management Services, Inc has accumulated 84 consumer complaints in the CFPB public database, with filings active across 25 U.S. states. Of those submissions, 13 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2025-12-18, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Unique Management Services, Inc reports a 96.4% timely-response rate and has closed 79.8% of cases with a written explanation to the consumer. 20.2% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 13.1% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Cont'd attempts collect debt not owed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Unique Management Services, Inc: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Unique Management Services, Inc has received 84 consumer complaints filed with the Consumer Financial Protection Bureau.
Unique Management Services, Inc has a 96.4% timely response rate to CFPB complaints.
The most common issue reported against Unique Management Services, Inc is "Cont'd attempts collect debt not owed" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.