2026 data Public-data reference. official source

U.S. Auto Sales Inc.

183 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

183 consumer complaints filed with the CFPB

This profile shows U.S. Auto Sales Inc.'s complaint history from CFPB public records. 183 consumers have filed complaints since 2014. The company has a 83.1% timely response rate and has provided relief in 2.2% of cases.

183
Total Complaints
83.1%
Timely Response
0.5%
Disputed
2.2%
Relief Provided
12
States Active
2014
Since

Total complaints

183

Filed since 2014

Timely response

83.1%

CFPB-tracked response window

Relief rate

2.2%

Closed with monetary or non-monetary relief

Timely response rate 83.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 2.2%
Industry median

Share closed with monetary or non-monetary relief.

U.S. Auto Sales Inc. complaint mix by product

Total complaints: 183

U.S. Auto Sales Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 183 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting,: 78 complaints (42.6%), resolution 0.0% Credit reporting, 42.6% Vehicle loan: 70 complaints (38.3%), resolution 1.4% Vehicle loan 38.3% Debt collection: 29 complaints (15.8%), resolution 0.0% Debt collection 15.8% Consumer Loan: 4 complaints (2.2%), resolution 50.0% Money transfer,: 1 complaints (0.5%), resolution 100.0% Credit reporting: 1 complaints (0.5%), resolution 0.0%
  • Credit reporting, 78 42.6% 0% relief
  • Vehicle loan 70 38.3% 1% relief
  • Debt collection 29 15.8% 0% relief
  • Consumer Loan 4 2.2% 50% relief
  • Money transfer, 1 0.5% 100% relief
  • Credit reporting 1 0.5% 0% relief

How U.S. Auto Sales Inc.'s 183 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting, credit repair services, or other personal consumer reports 78
Vehicle loan or lease 70
Debt collection 29
Consumer Loan 4
Money transfer, virtual currency, or money service 1
Credit reporting 1

Top States

State Complaints
GA 117
SC 24
FL 19
NC 10
AL 4
NY 2
CA 1
WV 1
NJ 1
TN 1
VA 1
PA 1

Top Issues

Issue Complaints
Incorrect information on your report 47
Managing the loan or lease 26
Struggling to pay your loan 23
Problem with a credit reporting company's investigation into an existing problem 23
Attempts to collect debt not owed 18
Improper use of your report 14
Getting a loan or lease 9
Problems at the end of the loan or lease 6
Written notification about debt 4
False statements or representation 2
Taking out the loan or lease 2
Took or threatened to take negative or legal action 2
Communication tactics 2
Confusing or misleading advertising or marketing 1
Identity theft protection or other monitoring services 1
Incorrect information on credit report 1
Credit monitoring or identity theft protection services 1
Threatened to contact someone or share information improperly 1

Yearly Trend

Year Complaints Timely
2014 1 100%
2016 2 100%
2017 5 100%
2018 13 100%
2019 20 100%
2020 25 100%
2021 39 84.6%
2022 50 68%
2023 28 67.9%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About U.S. Auto Sales Inc.

U.S. Auto Sales Inc. has accumulated 183 consumer complaints in the CFPB public database, with filings active across 12 U.S. states. Of those submissions, 87 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2023-06-25, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, U.S. Auto Sales Inc. reports a 83.1% timely-response rate and has closed 97.8% of cases with a written explanation to the consumer. 2.2% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0.5% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting, credit repair services, or other personal consumer reports", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating U.S. Auto Sales Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does U.S. Auto Sales Inc. have?

U.S. Auto Sales Inc. has received 183 consumer complaints filed with the Consumer Financial Protection Bureau.

Does U.S. Auto Sales Inc. respond to complaints on time?

U.S. Auto Sales Inc. has a 83.1% timely response rate to CFPB complaints.

What is the most common complaint about U.S. Auto Sales Inc.?

The most common issue reported against U.S. Auto Sales Inc. is "Incorrect information on your report" in the "Credit reporting, credit repair services, or other personal consumer reports" product category.

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