CFPB · Narrative-heavy record
U.S. Auto Sales Inc.
212 CFPB complaints · 54.7% with narratives · top issue Incorrect information on your report.
U.S. Auto Sales Inc.: 54.7% of 212 filings include consumer narratives. Timely 82.5% · relief 2.8% · top product Credit reporting, credit repair services, or other personal consumer reports. Allegations, not findings.
- Narrative-heavy record
- +2900% filings 2014 to 2023
CFPB relief outcome brief
CCDB company u-s-auto-sales-inc
2.8% relief · 82.5% timely · 212 filings · Credit reporting, credit repair services, or other personal consumer reports
Same-product relief peers
Nearest relief peer: Sierra Holdings LLC (4.2% relief)
U.S. Auto Sales Inc. closes 2.8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of U.S. Auto Sales Inc.'s 212 filings include narrative text
54.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
U.S. Auto Sales Inc. complaint mix by product
- Credit reporting, 86 40.6% – 0% relief
- Vehicle loan 84 39.6% – 4% relief
- Debt collection 36 17.0% – 0% relief
- Consumer Loan 4 1.9% – 50% relief
- Credit reporting 1 0.5% – 0% relief
- Money transfer, 1 0.5% – 100% relief
How U.S. Auto Sales Inc.'s 212 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 86 |
| Vehicle loan or lease | 84 |
| Debt collection | 36 |
| Consumer Loan | 4 |
| Credit reporting | 1 |
| Money transfer, virtual currency, or money service | 1 |
Concentrated filing states for U.S. Auto Sales Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- GA
- 62.7% of this company's filings
U.S. Auto Sales Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2023
- 30
- +2900% vs 2014
Top States
| State | Complaints |
|---|---|
| GA | 133 |
| SC | 26 |
| FL | 23 |
| NC | 12 |
| AL | 4 |
| VA | 3 |
| CA | 2 |
| NY | 2 |
| WV | 2 |
| PA | 1 |
| VT | 1 |
| NJ | 1 |
| TN | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 52 |
| Managing the loan or lease | 30 |
| Problem with a credit reporting company's investigation into an existing problem | 27 |
| Attempts to collect debt not owed | 25 |
| Struggling to pay your loan | 24 |
| Improper use of your report | 16 |
| Getting a loan or lease | 13 |
| Problems at the end of the loan or lease | 7 |
| Written notification about debt | 4 |
| Taking out the loan or lease | 2 |
| Credit monitoring or identity theft protection services | 2 |
| False statements or representation | 2 |
| Communication tactics | 2 |
| Took or threatened to take negative or legal action | 2 |
| Incorrect information on credit report | 1 |
| Confusing or misleading advertising or marketing | 1 |
| Identity theft protection or other monitoring services | 1 |
| Threatened to contact someone or share information improperly | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 1 | 100% |
| 2016 | 2 | 100% |
| 2017 | 6 | 100% |
| 2018 | 13 | 100% |
| 2019 | 25 | 100% |
| 2020 | 29 | 100% |
| 2021 | 45 | 84.4% |
| 2022 | 61 | 67.2% |
| 2023 | 30 | 66.7% |
Source: CFPB Consumer Complaint Database
U.S. Auto Sales Inc.'s narrative-rich complaint ledger
U.S. Auto Sales Inc.'s 212 logged complaints stay concentrated: only 13 states show a filing. 54.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2023-06-25.
U.S. Auto Sales Inc. answers 82.5% of complaints inside the CFPB's tracked window and closes 97.2% with a written explanation. 2.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting, credit repair services, or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about U.S. Auto Sales Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for U.S. Auto Sales Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 212.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 82.5%.
- Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch Δ 0.1 pts · 356 complaints 82.6%timely
- Collins Asset Group, LLC Δ 0.1 pts · 242 complaints 82.6%timely
- BRite Financial Services, Inc. Δ 0.2 pts · 104 complaints 82.7%timely
- Colony Brands, Inc. Δ 0.3 pts · 2.9K complaints 82.8%timely
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for U.S. Auto Sales Inc. (82.5% timely; 2.8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record