CFPB · Single-product concentration

Union Credit Corporation

44 CFPB complaints · 70.5% in "Debt collection" · top issue Attempts to collect debt not owed.

44 CFPB complaints

Union Credit Corporation: 70.5% of 44 CFPB complaints sit in "Debt collection". Timely 75% · relief 4.5%. Allegations, not findings.

  • Single-product concentration
  • +800% filings 2013 to 2024

CFPB relief outcome brief

CCDB company union-credit-corporation

4.5% relief · 75% timely · 44 filings · Debt collection

Nearest relief peer: I.C. System, Inc. (4.5% relief)

Union Credit Corporation (th…4.5%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Union Credit Corporation and nearest filing-volume peers

Union Credit Corporation closes 4.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 44 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 75.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 4.5%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Union Credit Corporation complaint mix by product

Total complaints: 44

Union Credit Corporation complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 44 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 31 complaints (70.5%), resolution 3.2% Debt collection 70.5% Credit reporting,: 11 complaints (25.0%), resolution 0.0% Credit reporting, 25.0% Credit reporting: 1 complaints (2.3%), resolution 0.0% Credit reporting: 1 complaints (2.3%), resolution 100.0%
  • Debt collection 31 70.5% 3% relief
  • Credit reporting, 11 25.0% 0% relief
  • Credit reporting 1 2.3% 0% relief
  • Credit reporting 1 2.3% 100% relief

How Union Credit Corporation's 44 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 31
Credit reporting, credit repair services, or other personal consumer reports 11
Credit reporting or other personal consumer reports 1
Credit reporting 1

Concentrated filing states for Union Credit Corporation

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
GA
81.8% of this company's filings
GA36FL7TN1

Union Credit Corporation rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2024
9
+800% vs 2013
0246810 2013201520162017201820202021202220232024 9

Top States

State Complaints
GA 36
FL 7
TN 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 13
Written notification about debt 7
False statements or representation 7
Improper use of your report 5
Incorrect information on your report 5
Cont'd attempts collect debt not owed 2
Problem with a credit reporting company's investigation into an existing problem 2
Communication tactics 1
Incorrect information on credit report 1
Improper contact or sharing of info 1

Yearly Trend

Year Complaints Timely
2013 1 100%
2015 1 100%
2016 2 50%
2017 6 83.3%
2018 3 100%
2020 4 100%
2021 9 100%
2022 6 100%
2023 3 100%
2024 9 0%

Source: CFPB Consumer Complaint Database

Union Credit Corporation filings cluster in one product

Union Credit Corporation's 44 logged complaints stay concentrated: only 3 states show a filing. Only 36.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2024-10-17.

Union Credit Corporation answers 75% of complaints inside the CFPB's tracked window and closes 75% with a written explanation. 4.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Union Credit Corporation.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Union Credit Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Union Credit Corporation (75% timely; 4.5% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration