CFPB · Diversified product mix
Turner Acceptance Corp.
73 CFPB complaints · diversified mix (top product 26%) · top issue Incorrect information on your report.
Turner Acceptance Corp.: top product "Debt collection" is only 26% of 73 - multi-bucket mix. Timely 98.6% · relief 6.8%. Allegations, not findings.
- Diversified product mix
- +700% filings 2014 to 2025
CFPB relief outcome brief
CCDB company turner-acceptance-corp
6.8% relief · 98.6% timely · 73 filings · Debt collection
Same-product relief peers
Nearest relief peer: Perdue Brandon Fielder Collins & Mott LLP (6.8% relief)
Turner Acceptance Corp. closes 6.8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Turner Acceptance Corp.'s 73 filings include narrative text
52.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Turner Acceptance Corp. complaint mix by product
- Debt collection 19 26.8% – 11% relief
- Credit reporting, 19 26.8% – 0% relief
- Vehicle loan 15 21.1% – 0% relief
- Consumer Loan 8 11.3% – 13% relief
- Credit reporting 7 9.9% – 0% relief
- Payday loan, 2 2.8% – 50% relief
- Credit card 1 1.4% – 100% relief
How Turner Acceptance Corp.'s 73 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 19 |
| Credit reporting, credit repair services, or other personal consumer reports | 19 |
| Vehicle loan or lease | 15 |
| Consumer Loan | 8 |
| Credit reporting or other personal consumer reports | 7 |
| Payday loan, title loan, or personal loan | 2 |
| Credit card or prepaid card | 1 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Credit reporting | 1 |
Concentrated filing states for Turner Acceptance Corp.
Top states by attributed CFPB complaint volume for this company
- Leading state
- IL
- 72.6% of this company's filings
Turner Acceptance Corp. rising annual filings
Annual filing volume from the CFPB public database
- 2025
- 8
- +700% vs 2014
Top States
| State | Complaints |
|---|---|
| IL | 53 |
| IN | 6 |
| PA | 4 |
| NY | 3 |
| AZ | 2 |
| FL | 1 |
| AL | 1 |
| CA | 1 |
| TX | 1 |
| OH | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 14 |
| Improper use of your report | 14 |
| Attempts to collect debt not owed | 12 |
| Managing the loan or lease | 8 |
| Problems at the end of the loan or lease | 5 |
| Disclosure verification of debt | 3 |
| Repossession | 2 |
| Problems when you are unable to pay | 2 |
| Struggling to pay your loan | 2 |
| Problem when making payments | 1 |
| Written notification about debt | 1 |
| Communication tactics | 1 |
| Shopping for a loan or lease | 1 |
| Credit reporting company's investigation | 1 |
| Taking out the loan or lease | 1 |
| Getting the loan | 1 |
| Took or threatened to take negative or legal action | 1 |
| False statements or representation | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 1 | 0% |
| 2015 | 2 | 100% |
| 2016 | 4 | 100% |
| 2017 | 6 | 100% |
| 2018 | 9 | 100% |
| 2019 | 6 | 100% |
| 2020 | 6 | 100% |
| 2021 | 9 | 100% |
| 2022 | 4 | 100% |
| 2023 | 11 | 100% |
| 2024 | 7 | 100% |
| 2025 | 8 | 100% |
Source: CFPB Consumer Complaint Database
Turner Acceptance Corp. spreads across product buckets
Turner Acceptance Corp.'s 73 logged complaints stay concentrated: only 10 states show a filing. 52.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2025-11-29.
Turner Acceptance Corp. answers 98.6% of complaints inside the CFPB's tracked window and closes 93.2% with a written explanation. 6.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Turner Acceptance Corp..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Turner Acceptance Corp.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 73.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 98.6%.
- Block, Inc. Δ 0.0 pts · 66.9K complaints 98.6%timely
- Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC) Δ 0.0 pts · 4.0K complaints 98.6%timely
- RoundPoint Mortgage Servicing LLC Δ 0.0 pts · 3.0K complaints 98.6%timely
- Foris DAX, Inc. Δ 0.0 pts · 1.1K complaints 98.6%timely
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Turner Acceptance Corp. (98.6% timely; 6.8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix