2026 data Public-data reference. official source

Turner Acceptance Corp.

66 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

66 consumer complaints filed with the CFPB

This profile shows Turner Acceptance Corp.'s complaint history from CFPB public records. 66 consumers have filed complaints since 2014. The company has a 98.5% timely response rate and has provided relief in 6.1% of cases.

66
Total Complaints
98.5%
Timely Response
3%
Disputed
6.1%
Relief Provided
10
States Active
2014
Since

Total complaints

66

Filed since 2014

Timely response

98.5%

CFPB-tracked response window

Relief rate

6.1%

Closed with monetary or non-monetary relief

Timely response rate 98.5%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 6.1%
Industry median

Share closed with monetary or non-monetary relief.

Turner Acceptance Corp. complaint mix by product

Total complaints: 66

Turner Acceptance Corp. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 66 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting,: 19 complaints (29.7%), resolution 0.0% Credit reporting, 29.7% Debt collection: 16 complaints (25.0%), resolution 6.3% Debt collection 25.0% Vehicle loan: 12 complaints (18.8%), resolution 0.0% Vehicle loan 18.8% Consumer Loan: 8 complaints (12.5%), resolution 12.5% Consumer Loan 12.5% Credit reporting: 6 complaints (9.4%), resolution 0.0% Credit reporting 9.4% Payday loan,: 2 complaints (3.1%), resolution 50.0% Credit card: 1 complaints (1.6%), resolution 100.0%
  • Credit reporting, 19 29.7% 0% relief
  • Debt collection 16 25.0% 6% relief
  • Vehicle loan 12 18.8% 0% relief
  • Consumer Loan 8 12.5% 13% relief
  • Credit reporting 6 9.4% 0% relief
  • Payday loan, 2 3.1% 50% relief
  • Credit card 1 1.6% 100% relief

How Turner Acceptance Corp.'s 66 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting, credit repair services, or other personal consumer reports 19
Debt collection 16
Vehicle loan or lease 12
Consumer Loan 8
Credit reporting or other personal consumer reports 6
Payday loan, title loan, or personal loan 2
Credit card or prepaid card 1
Credit reporting 1
Payday loan, title loan, personal loan, or advance loan 1

Top States

State Complaints
IL 47
IN 6
PA 4
AZ 2
NY 2
FL 1
CA 1
OH 1
AL 1
TX 1

Top Issues

Issue Complaints
Incorrect information on your report 14
Improper use of your report 12
Attempts to collect debt not owed 9
Managing the loan or lease 7
Problems at the end of the loan or lease 4
Disclosure verification of debt 3
Problems when you are unable to pay 2
Struggling to pay your loan 2
Repossession 2
Getting the loan 1
Written notification about debt 1
Took or threatened to take negative or legal action 1
False statements or representation 1
Credit monitoring or identity theft protection services 1
Problem with a credit reporting company's investigation into an existing problem 1
Problem when making payments 1
Shopping for a loan or lease 1
Credit reporting company's investigation 1
Communication tactics 1
Taking out the loan or lease 1

Yearly Trend

Year Complaints Timely
2014 1 0%
2015 2 100%
2016 4 100%
2017 6 100%
2018 8 100%
2019 6 100%
2020 6 100%
2021 8 100%
2022 4 100%
2023 10 100%
2024 5 100%
2025 6 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Turner Acceptance Corp.

Turner Acceptance Corp. has accumulated 66 consumer complaints in the CFPB public database, with filings active across 10 U.S. states. Of those submissions, 31 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2025-11-29, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Turner Acceptance Corp. reports a 98.5% timely-response rate and has closed 93.9% of cases with a written explanation to the consumer. 6.1% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 3% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting, credit repair services, or other personal consumer reports", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Turner Acceptance Corp.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Turner Acceptance Corp. have?

Turner Acceptance Corp. has received 66 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Turner Acceptance Corp. respond to complaints on time?

Turner Acceptance Corp. has a 98.5% timely response rate to CFPB complaints.

What is the most common complaint about Turner Acceptance Corp.?

The most common issue reported against Turner Acceptance Corp. is "Incorrect information on your report" in the "Credit reporting, credit repair services, or other personal consumer reports" product category.

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