Turner Acceptance Corp.
73 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Turner Acceptance Corp. complaint mix by product
- Debt collection 19 26.8% – 11% relief
- Credit reporting, 19 26.8% – 0% relief
- Vehicle loan 15 21.1% – 0% relief
- Consumer Loan 8 11.3% – 13% relief
- Credit reporting 7 9.9% – 0% relief
- Payday loan, 2 2.8% – 50% relief
- Credit card 1 1.4% – 100% relief
How Turner Acceptance Corp.'s 73 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 19 |
| Credit reporting, credit repair services, or other personal consumer reports | 19 |
| Vehicle loan or lease | 15 |
| Consumer Loan | 8 |
| Credit reporting or other personal consumer reports | 7 |
| Payday loan, title loan, or personal loan | 2 |
| Credit card or prepaid card | 1 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Credit reporting | 1 |
Top States
| State | Complaints |
|---|---|
| IL | 53 |
| IN | 6 |
| PA | 4 |
| NY | 3 |
| AZ | 2 |
| FL | 1 |
| AL | 1 |
| CA | 1 |
| TX | 1 |
| OH | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 14 |
| Improper use of your report | 14 |
| Attempts to collect debt not owed | 12 |
| Managing the loan or lease | 8 |
| Problems at the end of the loan or lease | 5 |
| Disclosure verification of debt | 3 |
| Repossession | 2 |
| Problems when you are unable to pay | 2 |
| Struggling to pay your loan | 2 |
| Problem when making payments | 1 |
| Written notification about debt | 1 |
| Communication tactics | 1 |
| Shopping for a loan or lease | 1 |
| Credit reporting company's investigation | 1 |
| Taking out the loan or lease | 1 |
| Getting the loan | 1 |
| Took or threatened to take negative or legal action | 1 |
| False statements or representation | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 1 | 0% |
| 2015 | 2 | 100% |
| 2016 | 4 | 100% |
| 2017 | 6 | 100% |
| 2018 | 9 | 100% |
| 2019 | 6 | 100% |
| 2020 | 6 | 100% |
| 2021 | 9 | 100% |
| 2022 | 4 | 100% |
| 2023 | 11 | 100% |
| 2024 | 7 | 100% |
| 2025 | 8 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Turner Acceptance Corp.
Turner Acceptance Corp.'s 73 logged complaints stay concentrated: only 10 states show a filing on record. 52.1% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2014 through 2025-11-29.
Turner Acceptance Corp. answers 98.6% of complaints inside the CFPB's tracked window and closes 93.2% with a written explanation. 6.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Turner Acceptance Corp..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Turner Acceptance Corp. have?
73, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Turner Acceptance Corp. respond to complaints on time?
98.6% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Turner Acceptance Corp.?
"Incorrect information on your report", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.