Total complaints
4
Filed since 2014
4 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
4 consumer complaints filed with the CFPB
This profile shows Underwood James and Associates LLC's complaint history from CFPB public records. 4 consumers have filed complaints since 2014. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
4
Filed since 2014
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Underwood James and Associates LLC's 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 2 |
| Student loan | 2 |
| State | Complaints |
|---|---|
| FL | 2 |
| NY | 1 |
| MT | 1 |
| Issue | Complaints |
|---|---|
| False statements or representation | 1 |
| Taking/threatening an illegal action | 1 |
| Struggling to repay your loan | 1 |
| Dealing with your lender or servicer | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 2 | 0% |
| 2021 | 2 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Underwood James and Associates LLC has accumulated 4 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2021-05-10, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Underwood James and Associates LLC reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "False statements or representation".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Underwood James and Associates LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Underwood James and Associates LLC has received 4 consumer complaints filed with the Consumer Financial Protection Bureau.
Underwood James and Associates LLC has a 0% timely response rate to CFPB complaints.
The most common issue reported against Underwood James and Associates LLC is "False statements or representation" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.