CFPB · Narrative-heavy record
Uber Technologies Inc.
54 CFPB complaints · 63% with narratives · top issue Improper use of your report.
Uber Technologies Inc.: 63% of 54 filings include consumer narratives. Timely 59.3% · relief 7.4% · top product Credit reporting, credit repair services, or other personal consumer reports. Allegations, not findings.
- Narrative-heavy record
- 0% filings 2016 to 2019
CFPB relief outcome brief
CCDB company uber-technologies-inc
7.4% relief · 59.3% timely · 54 filings · Credit reporting, credit repair services, or other personal consumer reports
Same-product relief peers
Nearest relief peer: Freedom Financial Network (7.4% relief)
Uber Technologies Inc. closes 7.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Uber Technologies Inc.'s 54 filings include narrative text
63% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Uber Technologies Inc. complaint mix by product
- Credit reporting, 28 51.9% – 4% relief
- Consumer Loan 8 14.8% – 13% relief
- Vehicle loan 7 13.0% – 0% relief
- Checking or 4 7.4% – 25% relief
- Debt collection 4 7.4% – 0% relief
- Credit card 3 5.6% – 33% relief
How Uber Technologies Inc.'s 54 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 28 |
| Consumer Loan | 8 |
| Vehicle loan or lease | 7 |
| Checking or savings account | 4 |
| Debt collection | 4 |
| Credit card or prepaid card | 3 |
Where Uber Technologies Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 24.1% of this company's filings
Uber Technologies Inc. complaints by year
Annual filing volume from the CFPB public database
- 2019
- 6
- 0% vs 2016
Top States
| State | Complaints |
|---|---|
| CA | 13 |
| TX | 7 |
| GA | 7 |
| FL | 5 |
| MD | 5 |
| PA | 4 |
| IL | 3 |
| NJ | 2 |
| OH | 1 |
| WA | 1 |
| MA | 1 |
| VA | 1 |
| NM | 1 |
| MO | 1 |
| IN | 1 |
| KY | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 13 |
| Incorrect information on your report | 10 |
| Taking out the loan or lease | 4 |
| Managing the loan or lease | 4 |
| Problem with a company's investigation into an existing issue | 4 |
| Shopping for a loan or lease | 2 |
| Getting a loan or lease | 2 |
| Problem with a lender or other company charging your account | 2 |
| Attempts to collect debt not owed | 2 |
| Took or threatened to take negative or legal action | 2 |
| Problems when you are unable to pay | 1 |
| Problem caused by your funds being low | 1 |
| Unable to get your credit report or credit score | 1 |
| Struggling to pay your loan | 1 |
| Problems at the end of the loan or lease | 1 |
| Managing an account | 1 |
| Unexpected or other fees | 1 |
| Problem with a purchase shown on your statement | 1 |
| Problem getting a card or closing an account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 6 | 100% |
| 2017 | 16 | 100% |
| 2018 | 26 | 38.5% |
| 2019 | 6 | 0% |
Source: CFPB Consumer Complaint Database
Uber Technologies Inc.'s narrative-rich complaint ledger
Uber Technologies Inc.'s 54 logged complaints stay concentrated: only 16 states show a filing. 63% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2019-10-09.
Uber Technologies Inc. answers 59.3% of complaints inside the CFPB's tracked window and closes 81.5% with a written explanation. 7.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting, credit repair services, or other personal consumer reports" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Uber Technologies Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Uber Technologies Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 54.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 59.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Uber Technologies Inc. (59.3% timely; 7.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record