Uber Technologies Inc.
54 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Uber Technologies Inc. complaint mix by product
- Credit reporting, 28 51.9% – 4% relief
- Consumer Loan 8 14.8% – 13% relief
- Vehicle loan 7 13.0% – 0% relief
- Checking or 4 7.4% – 25% relief
- Debt collection 4 7.4% – 0% relief
- Credit card 3 5.6% – 33% relief
How Uber Technologies Inc.'s 54 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 28 |
| Consumer Loan | 8 |
| Vehicle loan or lease | 7 |
| Checking or savings account | 4 |
| Debt collection | 4 |
| Credit card or prepaid card | 3 |
Top States
| State | Complaints |
|---|---|
| CA | 13 |
| TX | 7 |
| GA | 7 |
| FL | 5 |
| MD | 5 |
| PA | 4 |
| IL | 3 |
| NJ | 2 |
| OH | 1 |
| WA | 1 |
| MA | 1 |
| VA | 1 |
| NM | 1 |
| MO | 1 |
| IN | 1 |
| KY | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 13 |
| Incorrect information on your report | 10 |
| Taking out the loan or lease | 4 |
| Managing the loan or lease | 4 |
| Problem with a company's investigation into an existing issue | 4 |
| Shopping for a loan or lease | 2 |
| Getting a loan or lease | 2 |
| Problem with a lender or other company charging your account | 2 |
| Attempts to collect debt not owed | 2 |
| Took or threatened to take negative or legal action | 2 |
| Problems when you are unable to pay | 1 |
| Problem caused by your funds being low | 1 |
| Unable to get your credit report or credit score | 1 |
| Struggling to pay your loan | 1 |
| Problems at the end of the loan or lease | 1 |
| Managing an account | 1 |
| Unexpected or other fees | 1 |
| Problem with a purchase shown on your statement | 1 |
| Problem getting a card or closing an account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 6 | 100% |
| 2017 | 16 | 100% |
| 2018 | 26 | 38.5% |
| 2019 | 6 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Uber Technologies Inc.
Uber Technologies Inc.'s 54 logged complaints stay concentrated: only 16 states show a filing on record. 63% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2016 through 2019-10-09.
Uber Technologies Inc. answers 59.3% of complaints inside the CFPB's tracked window and closes 81.5% with a written explanation. 7.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting, credit repair services, or other personal consumer reports" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Uber Technologies Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Uber Technologies Inc. have?
54, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Uber Technologies Inc. respond to complaints on time?
59.3% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Uber Technologies Inc.?
"Improper use of your report", filed under the "Credit reporting, credit repair services, or other personal consumer reports" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.