2026 data Public-data reference. official source

Unisa, Inc

70 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

70 consumer complaints filed with the CFPB

This profile shows Unisa, Inc's complaint history from CFPB public records. 70 consumers have filed complaints since 2016. The company has a 97.1% timely response rate and has provided relief in 5.7% of cases.

70
Total Complaints
97.1%
Timely Response
0%
Disputed
5.7%
Relief Provided
19
States Active
2016
Since

Total complaints

70

Filed since 2016

Timely response

97.1%

CFPB-tracked response window

Relief rate

5.7%

Closed with monetary or non-monetary relief

Timely response rate 97.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 5.7%
Industry median

Share closed with monetary or non-monetary relief.

Unisa, Inc complaint mix by product

Total complaints: 70

Unisa, Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 70 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Student loan: 31 complaints (44.3%), resolution 6.5% Student loan 44.3% Debt collection: 23 complaints (32.9%), resolution 0.0% Debt collection 32.9% Credit reporting: 13 complaints (18.6%), resolution 15.4% Credit reporting 18.6% Credit reporting,: 3 complaints (4.3%), resolution 0.0%
  • Student loan 31 44.3% 7% relief
  • Debt collection 23 32.9% 0% relief
  • Credit reporting 13 18.6% 15% relief
  • Credit reporting, 3 4.3% 0% relief

How Unisa, Inc's 70 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Student loan 31
Debt collection 23
Credit reporting or other personal consumer reports 13
Credit reporting, credit repair services, or other personal consumer reports 3

Top States

State Complaints
CA 13
TX 9
GA 8
IL 7
VA 6
NY 3
CO 3
TN 3
NJ 3
SC 2
LA 2
OH 2
AK 2
FL 1
NV 1
OR 1
AL 1
NH 1
WA 1

Top Issues

Issue Complaints
Incorrect information on your report 12
Attempts to collect debt not owed 11
Dealing with your lender or servicer 10
Improper use of your report 7
Issue with income share agreement 5
Written notification about debt 5
Took or threatened to take negative or legal action 5
Struggling to repay your loan 4
Getting a loan 3
Problem with a credit reporting company's investigation into an existing problem 2
Electronic communications 2
Issue where my lender is my school 2
Dealing with my lender or servicer 1
Problem with fraud alerts or security freezes 1

Yearly Trend

Year Complaints Timely
2016 1 100%
2017 4 100%
2018 11 100%
2019 6 100%
2020 1 100%
2021 2 100%
2022 1 100%
2023 6 100%
2024 10 100%
2025 21 90.5%
2026 7 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Unisa, Inc

Unisa, Inc has accumulated 70 consumer complaints in the CFPB public database, with filings active across 19 U.S. states. Of those submissions, 23 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2016, and the most recent logged activity is 2026-03-30, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Unisa, Inc reports a 97.1% timely-response rate and has closed 92.9% of cases with a written explanation to the consumer. 5.7% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Student loan", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Unisa, Inc: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Unisa, Inc have?

Unisa, Inc has received 70 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Unisa, Inc respond to complaints on time?

Unisa, Inc has a 97.1% timely response rate to CFPB complaints.

What is the most common complaint about Unisa, Inc?

The most common issue reported against Unisa, Inc is "Incorrect information on your report" in the "Student loan" product category.

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