Unisa, Inc
105 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Unisa, Inc complaint mix by product
- Student loan 48 45.7% – 10% relief
- Debt collection 34 32.4% – 6% relief
- Credit reporting 20 19.0% – 30% relief
- Credit reporting, 3 2.9% – 0% relief
How Unisa, Inc's 105 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Student loan | 48 |
| Debt collection | 34 |
| Credit reporting or other personal consumer reports | 20 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
Top States
| State | Complaints |
|---|---|
| CA | 22 |
| GA | 10 |
| TX | 10 |
| VA | 9 |
| IL | 8 |
| NY | 5 |
| NJ | 4 |
| OH | 4 |
| WA | 3 |
| TN | 3 |
| MA | 3 |
| CO | 3 |
| LA | 2 |
| AK | 2 |
| OR | 2 |
| FL | 2 |
| PA | 2 |
| AL | 2 |
| SC | 2 |
| RI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 19 |
| Dealing with your lender or servicer | 18 |
| Incorrect information on your report | 16 |
| Improper use of your report | 9 |
| Issue with income share agreement | 8 |
| Getting a loan | 6 |
| Took or threatened to take negative or legal action | 6 |
| Written notification about debt | 6 |
| Struggling to repay your loan | 4 |
| Electronic communications | 3 |
| Issue where my lender is my school | 2 |
| Problem with a company's investigation into an existing problem | 2 |
| Dealing with my lender or servicer | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Problem with fraud alerts or security freezes | 1 |
| Credit monitoring or identity theft protection services | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 2 | 100% |
| 2017 | 6 | 100% |
| 2018 | 16 | 100% |
| 2019 | 6 | 100% |
| 2020 | 2 | 100% |
| 2021 | 2 | 100% |
| 2022 | 1 | 100% |
| 2023 | 7 | 100% |
| 2024 | 12 | 100% |
| 2025 | 30 | 93.3% |
| 2026 | 21 | 85.7% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Unisa, Inc
Unisa, Inc's 105 logged complaints stay concentrated: only 25 states show a filing on record. 44.8% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2016 through 2026-06-24.
Unisa, Inc answers 95.2% of complaints inside the CFPB's tracked window and closes 85.7% with a written explanation. 12.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Student loan" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Unisa, Inc.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Unisa, Inc have?
105, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Unisa, Inc respond to complaints on time?
95.2% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Unisa, Inc?
"Attempts to collect debt not owed", filed under the "Student loan" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.