Total complaints
70
Filed since 2016
70 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
70 consumer complaints filed with the CFPB
This profile shows Unisa, Inc's complaint history from CFPB public records. 70 consumers have filed complaints since 2016. The company has a 97.1% timely response rate and has provided relief in 5.7% of cases.
Total complaints
70
Filed since 2016
Timely response
97.1%
CFPB-tracked response window
Relief rate
5.7%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Unisa, Inc's 70 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Student loan | 31 |
| Debt collection | 23 |
| Credit reporting or other personal consumer reports | 13 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| State | Complaints |
|---|---|
| CA | 13 |
| TX | 9 |
| GA | 8 |
| IL | 7 |
| VA | 6 |
| NY | 3 |
| CO | 3 |
| TN | 3 |
| NJ | 3 |
| SC | 2 |
| LA | 2 |
| OH | 2 |
| AK | 2 |
| FL | 1 |
| NV | 1 |
| OR | 1 |
| AL | 1 |
| NH | 1 |
| WA | 1 |
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 12 |
| Attempts to collect debt not owed | 11 |
| Dealing with your lender or servicer | 10 |
| Improper use of your report | 7 |
| Issue with income share agreement | 5 |
| Written notification about debt | 5 |
| Took or threatened to take negative or legal action | 5 |
| Struggling to repay your loan | 4 |
| Getting a loan | 3 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Electronic communications | 2 |
| Issue where my lender is my school | 2 |
| Dealing with my lender or servicer | 1 |
| Problem with fraud alerts or security freezes | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 1 | 100% |
| 2017 | 4 | 100% |
| 2018 | 11 | 100% |
| 2019 | 6 | 100% |
| 2020 | 1 | 100% |
| 2021 | 2 | 100% |
| 2022 | 1 | 100% |
| 2023 | 6 | 100% |
| 2024 | 10 | 100% |
| 2025 | 21 | 90.5% |
| 2026 | 7 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Unisa, Inc has accumulated 70 consumer complaints in the CFPB public database, with filings active across 19 U.S. states. Of those submissions, 23 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2016, and the most recent logged activity is 2026-03-30, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Unisa, Inc reports a 97.1% timely-response rate and has closed 92.9% of cases with a written explanation to the consumer. 5.7% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Student loan", and the single most common underlying issue is "Incorrect information on your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Unisa, Inc: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Unisa, Inc has received 70 consumer complaints filed with the Consumer Financial Protection Bureau.
Unisa, Inc has a 97.1% timely response rate to CFPB complaints.
The most common issue reported against Unisa, Inc is "Incorrect information on your report" in the "Student loan" product category.
Read our methodology — how this data is sourced, computed, and verified.