CFPB · Narrative-heavy record
Unisa, Inc
105 CFPB complaints · 44.8% with narratives · top issue Attempts to collect debt not owed.
Unisa, Inc: 44.8% of 105 filings include consumer narratives. Timely 95.2% · relief 12.4% · top product Student loan. Allegations, not findings.
- Narrative-heavy record
- +950% filings 2016 to 2026
CFPB relief outcome brief
CCDB company unisa-inc
12.4% relief · 95.2% timely · 105 filings · Student loan
Same-product relief peers
Nearest relief peer: New York State Higher Education Services Corporation (Hesc)— (12.9% relief)
Unisa, Inc closes 12.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Unisa, Inc's 105 filings include narrative text
44.8% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Unisa, Inc complaint mix by product
- Student loan 48 45.7% – 10% relief
- Debt collection 34 32.4% – 6% relief
- Credit reporting 20 19.0% – 30% relief
- Credit reporting, 3 2.9% – 0% relief
How Unisa, Inc's 105 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Student loan | 48 |
| Debt collection | 34 |
| Credit reporting or other personal consumer reports | 20 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
Where Unisa, Inc complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 21% of this company's filings
Unisa, Inc rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 21
- +950% vs 2016
Top States
| State | Complaints |
|---|---|
| CA | 22 |
| GA | 10 |
| TX | 10 |
| VA | 9 |
| IL | 8 |
| NY | 5 |
| NJ | 4 |
| OH | 4 |
| WA | 3 |
| TN | 3 |
| MA | 3 |
| CO | 3 |
| LA | 2 |
| AK | 2 |
| OR | 2 |
| FL | 2 |
| PA | 2 |
| AL | 2 |
| SC | 2 |
| RI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 19 |
| Dealing with your lender or servicer | 18 |
| Incorrect information on your report | 16 |
| Improper use of your report | 9 |
| Issue with income share agreement | 8 |
| Getting a loan | 6 |
| Took or threatened to take negative or legal action | 6 |
| Written notification about debt | 6 |
| Struggling to repay your loan | 4 |
| Electronic communications | 3 |
| Issue where my lender is my school | 2 |
| Problem with a company's investigation into an existing problem | 2 |
| Dealing with my lender or servicer | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Problem with fraud alerts or security freezes | 1 |
| Credit monitoring or identity theft protection services | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 2 | 100% |
| 2017 | 6 | 100% |
| 2018 | 16 | 100% |
| 2019 | 6 | 100% |
| 2020 | 2 | 100% |
| 2021 | 2 | 100% |
| 2022 | 1 | 100% |
| 2023 | 7 | 100% |
| 2024 | 12 | 100% |
| 2025 | 30 | 93.3% |
| 2026 | 21 | 85.7% |
Source: CFPB Consumer Complaint Database
Unisa, Inc's narrative-rich complaint ledger
Unisa, Inc's 105 logged complaints stay concentrated: only 25 states show a filing. 44.8% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2026-06-24.
Unisa, Inc answers 95.2% of complaints inside the CFPB's tracked window and closes 85.7% with a written explanation. 12.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Student loan" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Unisa, Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Unisa, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 105.
- 360 Mortgage Group LLC Δ 0 complaints · 7.6% relief 105complaints
- Blatt, Hasenmiller, Leibsker & Moore, LLC Δ 0 complaints · 13.3% relief 105complaints
- New Century Financial Services, Inc. Δ 0 complaints · 0% relief 105complaints
- Phelan Hallinan Diamond & Jones, PC Δ 0 complaints · 0% relief 105complaints
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 95.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Unisa, Inc (95.2% timely; 12.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record