Total complaints
160
Filed since 2012
160 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
160 consumer complaints filed with the CFPB
This profile shows Union Home Mortgage Corp's complaint history from CFPB public records. 160 consumers have filed complaints since 2012. The company has a 99.4% timely response rate and has provided relief in 11.3% of cases.
Total complaints
160
Filed since 2012
Timely response
99.4%
CFPB-tracked response window
Relief rate
11.3%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Union Home Mortgage Corp's 160 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Mortgage | 140 |
| Credit reporting or other personal consumer reports | 11 |
| Credit reporting, credit repair services, or other personal consumer reports | 9 |
| State | Complaints |
|---|---|
| OH | 41 |
| FL | 21 |
| MI | 17 |
| TX | 14 |
| PA | 11 |
| NC | 7 |
| GA | 6 |
| IN | 6 |
| LA | 5 |
| AL | 3 |
| CA | 3 |
| CO | 3 |
| AZ | 3 |
| KY | 2 |
| VA | 2 |
| NJ | 2 |
| WV | 2 |
| MD | 2 |
| WA | 1 |
| AE | 1 |
| Issue | Complaints |
|---|---|
| Trouble during payment process | 62 |
| Struggling to pay mortgage | 32 |
| Applying for a mortgage or refinancing an existing mortgage | 22 |
| Closing on a mortgage | 13 |
| Incorrect information on your report | 12 |
| Improper use of your report | 9 |
| Problem with a company's investigation into an existing problem | 4 |
| Settlement process and costs | 2 |
| Loan servicing, payments, escrow account | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 100% |
| 2013 | 1 | 100% |
| 2016 | 2 | 100% |
| 2017 | 2 | 50% |
| 2018 | 9 | 100% |
| 2019 | 3 | 100% |
| 2020 | 20 | 100% |
| 2021 | 19 | 100% |
| 2022 | 15 | 100% |
| 2023 | 11 | 100% |
| 2024 | 22 | 100% |
| 2025 | 37 | 100% |
| 2026 | 18 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Union Home Mortgage Corp has accumulated 160 consumer complaints in the CFPB public database, with filings active across 27 U.S. states. Of those submissions, 40 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2026-04-07, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Union Home Mortgage Corp reports a 99.4% timely-response rate and has closed 88.8% of cases with a written explanation to the consumer. 11.3% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Trouble during payment process".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Union Home Mortgage Corp: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Union Home Mortgage Corp has received 160 consumer complaints filed with the Consumer Financial Protection Bureau.
Union Home Mortgage Corp has a 99.4% timely response rate to CFPB complaints.
The most common issue reported against Union Home Mortgage Corp is "Trouble during payment process" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.