2026 data Public-data reference. official source

Union Home Mortgage Corp

160 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

160 consumer complaints filed with the CFPB

This profile shows Union Home Mortgage Corp's complaint history from CFPB public records. 160 consumers have filed complaints since 2012. The company has a 99.4% timely response rate and has provided relief in 11.3% of cases.

160
Total Complaints
99.4%
Timely Response
0%
Disputed
11.3%
Relief Provided
27
States Active
2012
Since

Total complaints

160

Filed since 2012

Timely response

99.4%

CFPB-tracked response window

Relief rate

11.3%

Closed with monetary or non-monetary relief

Timely response rate 99.4%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 11.3%
Industry median

Share closed with monetary or non-monetary relief.

Union Home Mortgage Corp complaint mix by product

Total complaints: 160

Union Home Mortgage Corp complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 160 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 140 complaints (87.5%), resolution 11.4% Mortgage 87.5% Credit reporting: 11 complaints (6.9%), resolution 9.1% Credit reporting 6.9% Credit reporting,: 9 complaints (5.6%), resolution 11.1%
  • Mortgage 140 87.5% 11% relief
  • Credit reporting 11 6.9% 9% relief
  • Credit reporting, 9 5.6% 11% relief

How Union Home Mortgage Corp's 160 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 140
Credit reporting or other personal consumer reports 11
Credit reporting, credit repair services, or other personal consumer reports 9

Top States

State Complaints
OH 41
FL 21
MI 17
TX 14
PA 11
NC 7
GA 6
IN 6
LA 5
AL 3
CA 3
CO 3
AZ 3
KY 2
VA 2
NJ 2
WV 2
MD 2
WA 1
AE 1

Top Issues

Issue Complaints
Trouble during payment process 62
Struggling to pay mortgage 32
Applying for a mortgage or refinancing an existing mortgage 22
Closing on a mortgage 13
Incorrect information on your report 12
Improper use of your report 9
Problem with a company's investigation into an existing problem 4
Settlement process and costs 2
Loan servicing, payments, escrow account 2
Problem with a credit reporting company's investigation into an existing problem 2

Yearly Trend

Year Complaints Timely
2012 1 100%
2013 1 100%
2016 2 100%
2017 2 50%
2018 9 100%
2019 3 100%
2020 20 100%
2021 19 100%
2022 15 100%
2023 11 100%
2024 22 100%
2025 37 100%
2026 18 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Union Home Mortgage Corp

Union Home Mortgage Corp has accumulated 160 consumer complaints in the CFPB public database, with filings active across 27 U.S. states. Of those submissions, 40 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2026-04-07, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Union Home Mortgage Corp reports a 99.4% timely-response rate and has closed 88.8% of cases with a written explanation to the consumer. 11.3% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Trouble during payment process".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Union Home Mortgage Corp: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Union Home Mortgage Corp have?

Union Home Mortgage Corp has received 160 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Union Home Mortgage Corp respond to complaints on time?

Union Home Mortgage Corp has a 99.4% timely response rate to CFPB complaints.

What is the most common complaint about Union Home Mortgage Corp?

The most common issue reported against Union Home Mortgage Corp is "Trouble during payment process" in the "Mortgage" product category.

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