CFPB · Single-product concentration
Union Home Mortgage Corp
225 CFPB complaints · 86.7% in "Mortgage" · top issue Trouble during payment process.
Union Home Mortgage Corp: 86.7% of 225 CFPB complaints sit in "Mortgage". Timely 99.1% · relief 12.4%. Allegations, not findings.
- Single-product concentration
- +2400% filings 2012 to 2026
CFPB relief outcome brief
CCDB company union-home-mortgage-corp
12.4% relief · 99.1% timely · 225 filings · Mortgage
Same-product relief peers
Nearest relief peer: Prospect Mortgage, LLC (12.5% relief)
Union Home Mortgage Corp closes 12.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Union Home Mortgage Corp's 225 filings include narrative text
46.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Union Home Mortgage Corp complaint mix by product
- Mortgage 195 86.7% – 13% relief
- Credit reporting, 15 6.7% – 7% relief
- Credit reporting 15 6.7% – 7% relief
How Union Home Mortgage Corp's 225 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 195 |
| Credit reporting, credit repair services, or other personal consumer reports | 15 |
| Credit reporting or other personal consumer reports | 15 |
Where Union Home Mortgage Corp complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- OH
- 24% of this company's filings
Union Home Mortgage Corp rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 25
- +2400% vs 2012
Top States
| State | Complaints |
|---|---|
| OH | 54 |
| FL | 26 |
| MI | 21 |
| TX | 18 |
| PA | 12 |
| IN | 9 |
| NC | 8 |
| GA | 7 |
| AZ | 7 |
| LA | 6 |
| IL | 6 |
| NJ | 6 |
| CA | 5 |
| KY | 4 |
| MO | 4 |
| CO | 4 |
| SC | 3 |
| WV | 3 |
| AL | 3 |
| MD | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 90 |
| Struggling to pay mortgage | 41 |
| Applying for a mortgage or refinancing an existing mortgage | 29 |
| Closing on a mortgage | 20 |
| Incorrect information on your report | 18 |
| Improper use of your report | 15 |
| Problem with a company's investigation into an existing problem | 4 |
| Problem with a credit reporting company's investigation into an existing problem | 3 |
| Settlement process and costs | 2 |
| Loan servicing, payments, escrow account | 2 |
| Confusing or missing disclosures | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 100% |
| 2013 | 1 | 100% |
| 2016 | 2 | 100% |
| 2017 | 4 | 50% |
| 2018 | 14 | 100% |
| 2019 | 7 | 100% |
| 2020 | 25 | 100% |
| 2021 | 27 | 100% |
| 2022 | 24 | 100% |
| 2023 | 21 | 100% |
| 2024 | 28 | 100% |
| 2025 | 46 | 100% |
| 2026 | 25 | 100% |
Source: CFPB Consumer Complaint Database
Union Home Mortgage Corp filings cluster in one product
Union Home Mortgage Corp's 225 logged complaints stay concentrated: only 30 states show a filing. 46.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2012 through 2026-05-27.
Union Home Mortgage Corp answers 99.1% of complaints inside the CFPB's tracked window and closes 87.6% with a written explanation. 12.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Union Home Mortgage Corp.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Union Home Mortgage Corp: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 225.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Union Home Mortgage Corp (99.1% timely; 12.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration