Browse Companies

Explore all 145.5K companies with CFPB consumer complaints

Company Complaints
an individual taxpayer must include all canceled amounts on the Other Income '' line of Form 1040. 3
an injury not reasonably avoidable and not outweighed by any countervailing benefit. 1
an inquiry was applied to my credit file for each application submitted 1
an inquiry was made ; a record of this activity 1
an instrument is paid to the extent payment is made ( i ) by or on behalf of a party obliged to pay the instrument 1
an instrument issued without value is unenforceable 1
an insurance adjustor 1
an investigation into how the unauthorized data was accepted 1
an investigation is being opened which would take 45 to I think 60 days for results 1
an investment in the XXXX 1
an invoice for this transaction was generated by MOST XXXX XXXX 1
an IRS agent ) are the ones who informed me about the fraudulent activities 1
an IRS complaint for abusive tax schemes involving the SEC-filed trust arrangement for breach of securities and securities fraud will be filed. 4
an IRS letter ( which also listed my residential address in XXXX XXXX MA ) 2
an isolated situation. I believe it is your responsibility and duty to investigate this matter 1
an item of information is found to be inaccurate or can not be verified 5
an item of the information is found to be inaccurate or incomplete or can not be verified 6
an item/service not received 1
an itemized accounting of the debt ( original amount 4
An itemized balance breakdown ( principal 1
An itemized billing history showing how the balance originated 3
an itemized breakdown of the balance 7
an itemized LIST of each of the deductions 1
an MI disbursement of - {$100.00} 1
an MPP must comply with Regulation E for transactions connected to a consumers debit card or account. Both the financial institution and MPP are obligated under Regulation E to investigate EFT disputes and to limit consumer liability if 1
An obligors right of rescission shall expire three years after the date of consummation of the transaction or upon the sale of the property 1
an obvious step would be to compare the information associated with the XXXX transactions under review with the information associated with the XXXX transactions you have already agreed were fraudulent and the XXXX attempted transactions that were declined after we reported fraud and changed our card number. 1
an odd request but since it was an intimidating setting 1
an option for my loan. WF was not transparent about this from the beginning 1
an option the officer of the court said they have since this involves a XXXX XXXX,,NCB Management Services Inc.,VA,23322,,Consent provided,Web,2024-08-21,Closed with explanation,Yes,N/A,9880484 1
an optometrist licensed by the State Board of Optometry 1
an order to XXXX was ordered and they will revert to me for appraisal of my property. I did not get any call from them for a week from then and I got back to roundpoint again 1
an organization 1
an organization called XXXX paid all my interest in arrearage 1
an organization helping me to apply for Medicaid for XXXX. 1
an organization that works with law enforcement before 1
an outside payment agency contracted by the bank. You should 1
an overall 1
an overcoat 1
an overpayment to the New Balance of XXXX 1
an unauthorized transaction of {$50000.00} was initiated from my Wells Fargo checking account to an undisclosed destination. XXXX informed me that the transaction could not be cancelled conventionally and advised me to return the funds in bitcoins. 1
an undated late pay '' 1
an undated late payment 1
an unethical practice. Moreover 3
an unlimited amount for the appraisal. I phoned the company requesting to know the cost of the appraisal and/or the maximum amount before I would signed document. At that time 1
an unlockable mail receptacle for an apple orchard at the side of a major highway 1
an unpaid charge-off qualifies as income 1
an unscrupulous attendant ran the card twice 1
an unsupported floor which would inevitably collapse and faulty railings that were loose and easily came apart. Also 1
an update was sent to the credit bureaus to correct this information. Please keep in mind that this information may take up to thirty ( 30 ) days to reflect on your credit report. The letter is being attached. 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.