CFPB · Single-product concentration

Unifirst Mortgage Corporation

5 CFPB complaints · 80% in "Mortgage" · top issue Applying for a mortgage or refinancing an existing mortgage.

5 CFPB complaints

Unifirst Mortgage Corporation: 80% of 5 CFPB complaints sit in "Mortgage". Timely 60% · relief 20%. Allegations, not findings.

  • Single-product concentration
  • +100% filings 2014 to 2019

CFPB relief outcome brief

CCDB company unifirst-mortgage-corporation

20% relief · 60% timely · 5 filings · Mortgage

Nearest relief peer: Wells Fargo & Company (20.1% relief)

Unifirst Mortgage Corporatio…20%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Unifirst Mortgage Corporation and nearest filing-volume peers

Unifirst Mortgage Corporation closes 20% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Subscribe (RSS)
Timely response rate 60.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 20.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Unifirst Mortgage Corporation complaint mix by product

Total complaints: 5

Unifirst Mortgage Corporation complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 5 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 4 complaints (80.0%), resolution 25.0% Mortgage 80.0% Credit card: 1 complaints (20.0%), resolution 0.0% Credit card 20.0%
  • Mortgage 4 80.0% 25% relief
  • Credit card 1 20.0% 0% relief

How Unifirst Mortgage Corporation's 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 4
Credit card or prepaid card 1

Concentrated filing states for Unifirst Mortgage Corporation

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
PA
40% of this company's filings
PA2MD1FL1TX1

Unifirst Mortgage Corporation rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2019
2
+100% vs 2014
0.511.522.5 2014201720182019 2

Top States

State Complaints
PA 2
MD 1
FL 1
TX 1

Top Issues

Issue Complaints
Applying for a mortgage or refinancing an existing mortgage 3
Settlement process and costs 1
Unexpected or other fees 1

Yearly Trend

Year Complaints Timely
2014 1 100%
2017 1 100%
2018 1 0%
2019 2 50%

Source: CFPB Consumer Complaint Database

Unifirst Mortgage Corporation filings cluster in one product

Unifirst Mortgage Corporation's 5 logged complaints stay concentrated: only 4 states show a filing. 80% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2019-10-17.

Unifirst Mortgage Corporation answers 60% of complaints inside the CFPB's tracked window and closes 40% with a written explanation. 20% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Unifirst Mortgage Corporation.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Unifirst Mortgage Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Unifirst Mortgage Corporation (60% timely; 20% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration