2026 data Public-data reference. official source

U.S. Auto Credit Corporation

185 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

185 consumer complaints filed with the CFPB

This profile shows U.S. Auto Credit Corporation's complaint history from CFPB public records. 185 consumers have filed complaints since 2014. The company has a 91.4% timely response rate and has provided relief in 6.5% of cases.

185
Total Complaints
91.4%
Timely Response
1.6%
Disputed
6.5%
Relief Provided
16
States Active
2014
Since

Total complaints

185

Filed since 2014

Timely response

91.4%

CFPB-tracked response window

Relief rate

6.5%

Closed with monetary or non-monetary relief

Timely response rate 91.4%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 6.5%
Industry median

Share closed with monetary or non-monetary relief.

U.S. Auto Credit Corporation complaint mix by product

Total complaints: 185

U.S. Auto Credit Corporation complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 185 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 62 complaints (33.5%), resolution 3.2% Debt collection 33.5% Vehicle loan: 48 complaints (25.9%), resolution 8.3% Vehicle loan 25.9% Credit reporting: 42 complaints (22.7%), resolution 0.0% Credit reporting 22.7% Credit reporting,: 23 complaints (12.4%), resolution 13.0% Credit reporting, 12.4% Consumer Loan: 8 complaints (4.3%), resolution 37.5% Bank account: 1 complaints (0.5%), resolution 0.0% Payday loan,: 1 complaints (0.5%), resolution 0.0%
  • Debt collection 62 33.5% 3% relief
  • Vehicle loan 48 25.9% 8% relief
  • Credit reporting 42 22.7% 0% relief
  • Credit reporting, 23 12.4% 13% relief
  • Consumer Loan 8 4.3% 38% relief
  • Bank account 1 0.5% 0% relief
  • Payday loan, 1 0.5% 0% relief

How U.S. Auto Credit Corporation's 185 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 62
Vehicle loan or lease 48
Credit reporting or other personal consumer reports 42
Credit reporting, credit repair services, or other personal consumer reports 23
Consumer Loan 8
Bank account or service 1
Payday loan, title loan, personal loan, or advance loan 1

Top States

State Complaints
GA 54
FL 30
SC 17
NC 16
VA 14
TX 13
AL 10
TN 9
OH 6
KY 6
OK 3
MI 1
MD 1
NJ 1
WV 1
AZ 1

Top Issues

Issue Complaints
Incorrect information on your report 51
Took or threatened to take negative or legal action 17
Attempts to collect debt not owed 17
Managing the loan or lease 17
Written notification about debt 11
Problem with a company's investigation into an existing problem 10
Repossession 9
False statements or representation 8
Struggling to pay your loan 7
Improper use of your report 7
Getting a loan or lease 6
Problems at the end of the loan or lease 5
Problems when you are unable to pay 4
Communication tactics 3
Problem with a credit reporting company's investigation into an existing problem 3
Improper contact or sharing of info 2
Cont'd attempts collect debt not owed 2
Making/receiving payments, sending money 1
Disclosure verification of debt 1
Shopping for a loan or lease 1

Yearly Trend

Year Complaints Timely
2014 1 100%
2015 6 100%
2016 6 100%
2017 5 80%
2018 2 100%
2019 8 100%
2020 9 100%
2021 16 87.5%
2022 14 78.6%
2023 20 65%
2024 32 100%
2025 45 93.3%
2026 21 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About U.S. Auto Credit Corporation

U.S. Auto Credit Corporation has accumulated 185 consumer complaints in the CFPB public database, with filings active across 16 U.S. states. Of those submissions, 71 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-03-26, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, U.S. Auto Credit Corporation reports a 91.4% timely-response rate and has closed 91.9% of cases with a written explanation to the consumer. 6.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1.6% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating U.S. Auto Credit Corporation: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does U.S. Auto Credit Corporation have?

U.S. Auto Credit Corporation has received 185 consumer complaints filed with the Consumer Financial Protection Bureau.

Does U.S. Auto Credit Corporation respond to complaints on time?

U.S. Auto Credit Corporation has a 91.4% timely response rate to CFPB complaints.

What is the most common complaint about U.S. Auto Credit Corporation?

The most common issue reported against U.S. Auto Credit Corporation is "Incorrect information on your report" in the "Debt collection" product category.

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