CFPB · Diversified product mix

U.S. Auto Credit Corporation

227 CFPB complaints · diversified mix (top product 34.8%) · top issue Incorrect information on your report.

227 CFPB complaints

U.S. Auto Credit Corporation: top product "Debt collection" is only 34.8% of 227 - multi-bucket mix. Timely 90.3% · relief 5.3%. Allegations, not findings.

  • Diversified product mix
  • +3400% filings 2014 to 2026

CFPB relief outcome brief

CCDB company u-s-auto-credit-corporation

5.3% relief · 90.3% timely · 227 filings · Debt collection

Nearest relief peer: Mountain Land Collections, Inc. (5.3% relief)

U.S. Auto Credit Corporation…5.3%Premier Student Loan Center29.8%Informative Research0%Machol & Johannes, LLC1.3%Bancorpsouth Bank17.5%
Closed-with-relief % among U.S. Auto Credit Corporation and nearest filing-volume peers

U.S. Auto Credit Corporation closes 5.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of U.S. Auto Credit Corporation's 227 filings include narrative text

44.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 90.3%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 5.3%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

U.S. Auto Credit Corporation complaint mix by product

Total complaints: 227

U.S. Auto Credit Corporation complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 227 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 79 complaints (34.8%), resolution 2.5% Debt collection 34.8% Vehicle loan: 61 complaints (26.9%), resolution 6.6% Vehicle loan 26.9% Credit reporting: 51 complaints (22.5%), resolution 0.0% Credit reporting 22.5% Credit reporting,: 26 complaints (11.5%), resolution 11.5% Credit reporting, 11.5% Consumer Loan: 8 complaints (3.5%), resolution 37.5% Payday loan,: 1 complaints (0.4%), resolution 0.0% Bank account: 1 complaints (0.4%), resolution 0.0%
  • Debt collection 79 34.8% 3% relief
  • Vehicle loan 61 26.9% 7% relief
  • Credit reporting 51 22.5% 0% relief
  • Credit reporting, 26 11.5% 12% relief
  • Consumer Loan 8 3.5% 38% relief
  • Payday loan, 1 0.4% 0% relief
  • Bank account 1 0.4% 0% relief

How U.S. Auto Credit Corporation's 227 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 79
Vehicle loan or lease 61
Credit reporting or other personal consumer reports 51
Credit reporting, credit repair services, or other personal consumer reports 26
Consumer Loan 8
Payday loan, title loan, personal loan, or advance loan 1
Bank account or service 1

Where U.S. Auto Credit Corporation complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
GA
28.6% of this company's filings
GA65FL34SC20VA18NC18TX17AL15TN10

U.S. Auto Credit Corporation rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
35
+3400% vs 2014
0204060 2014201620182020202220242026 35

Top States

State Complaints
GA 65
FL 34
SC 20
VA 18
NC 18
TX 17
AL 15
TN 10
OH 7
KY 6
MD 5
OK 3
NJ 2
WV 1
CA 1
NY 1
AZ 1
MI 1

Top Issues

Issue Complaints
Incorrect information on your report 57
Attempts to collect debt not owed 21
Took or threatened to take negative or legal action 21
Managing the loan or lease 20
Problem with a company's investigation into an existing problem 14
Written notification about debt 14
False statements or representation 12
Repossession 12
Improper use of your report 9
Getting a loan or lease 9
Problems at the end of the loan or lease 7
Struggling to pay your loan 7
Problem with a credit reporting company's investigation into an existing problem 5
Communication tactics 5
Problems when you are unable to pay 4
Improper contact or sharing of info 2
Cont'd attempts collect debt not owed 2
Charged fees or interest you didn't expect 1
Threatened to contact someone or share information improperly 1
Shopping for a loan or lease 1

Yearly Trend

Year Complaints Timely
2014 1 100%
2015 6 100%
2016 6 100%
2017 6 83.3%
2018 3 100%
2019 8 100%
2020 9 100%
2021 20 75%
2022 17 76.5%
2023 29 69%
2024 34 100%
2025 53 94.3%
2026 35 100%

Source: CFPB Consumer Complaint Database

U.S. Auto Credit Corporation spreads across product buckets

U.S. Auto Credit Corporation's 227 logged complaints stay concentrated: only 18 states show a filing. 44.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-06-24.

U.S. Auto Credit Corporation answers 90.3% of complaints inside the CFPB's tracked window and closes 93% with a written explanation. 5.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Incorrect information on your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about U.S. Auto Credit Corporation.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for U.S. Auto Credit Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for U.S. Auto Credit Corporation (90.3% timely; 5.3% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix