Total complaints
185
Filed since 2014
185 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
185 consumer complaints filed with the CFPB
This profile shows U.S. Auto Credit Corporation's complaint history from CFPB public records. 185 consumers have filed complaints since 2014. The company has a 91.4% timely response rate and has provided relief in 6.5% of cases.
Total complaints
185
Filed since 2014
Timely response
91.4%
CFPB-tracked response window
Relief rate
6.5%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How U.S. Auto Credit Corporation's 185 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 62 |
| Vehicle loan or lease | 48 |
| Credit reporting or other personal consumer reports | 42 |
| Credit reporting, credit repair services, or other personal consumer reports | 23 |
| Consumer Loan | 8 |
| Bank account or service | 1 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| State | Complaints |
|---|---|
| GA | 54 |
| FL | 30 |
| SC | 17 |
| NC | 16 |
| VA | 14 |
| TX | 13 |
| AL | 10 |
| TN | 9 |
| OH | 6 |
| KY | 6 |
| OK | 3 |
| MI | 1 |
| MD | 1 |
| NJ | 1 |
| WV | 1 |
| AZ | 1 |
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 51 |
| Took or threatened to take negative or legal action | 17 |
| Attempts to collect debt not owed | 17 |
| Managing the loan or lease | 17 |
| Written notification about debt | 11 |
| Problem with a company's investigation into an existing problem | 10 |
| Repossession | 9 |
| False statements or representation | 8 |
| Struggling to pay your loan | 7 |
| Improper use of your report | 7 |
| Getting a loan or lease | 6 |
| Problems at the end of the loan or lease | 5 |
| Problems when you are unable to pay | 4 |
| Communication tactics | 3 |
| Problem with a credit reporting company's investigation into an existing problem | 3 |
| Improper contact or sharing of info | 2 |
| Cont'd attempts collect debt not owed | 2 |
| Making/receiving payments, sending money | 1 |
| Disclosure verification of debt | 1 |
| Shopping for a loan or lease | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 1 | 100% |
| 2015 | 6 | 100% |
| 2016 | 6 | 100% |
| 2017 | 5 | 80% |
| 2018 | 2 | 100% |
| 2019 | 8 | 100% |
| 2020 | 9 | 100% |
| 2021 | 16 | 87.5% |
| 2022 | 14 | 78.6% |
| 2023 | 20 | 65% |
| 2024 | 32 | 100% |
| 2025 | 45 | 93.3% |
| 2026 | 21 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
U.S. Auto Credit Corporation has accumulated 185 consumer complaints in the CFPB public database, with filings active across 16 U.S. states. Of those submissions, 71 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-03-26, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, U.S. Auto Credit Corporation reports a 91.4% timely-response rate and has closed 91.9% of cases with a written explanation to the consumer. 6.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1.6% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Incorrect information on your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating U.S. Auto Credit Corporation: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
U.S. Auto Credit Corporation has received 185 consumer complaints filed with the Consumer Financial Protection Bureau.
U.S. Auto Credit Corporation has a 91.4% timely response rate to CFPB complaints.
The most common issue reported against U.S. Auto Credit Corporation is "Incorrect information on your report" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.