United Acceptance Inc.
51 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
United Acceptance Inc. complaint mix by product
- Debt collection 23 45.1% – 4% relief
- Consumer Loan 10 19.6% – 0% relief
- Vehicle loan 9 17.6% – 11% relief
- Credit reporting, 8 15.7% – 0% relief
- Payday loan, 1 2.0% – 100% relief
How United Acceptance Inc.'s 51 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 23 |
| Consumer Loan | 10 |
| Vehicle loan or lease | 9 |
| Credit reporting, credit repair services, or other personal consumer reports | 8 |
| Payday loan, title loan, or personal loan | 1 |
Top States
| State | Complaints |
|---|---|
| GA | 11 |
| FL | 8 |
| TX | 6 |
| SC | 6 |
| NC | 4 |
| MO | 4 |
| IL | 2 |
| KY | 2 |
| MS | 2 |
| OH | 2 |
| AL | 2 |
| PA | 1 |
| LA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 10 |
| Attempts to collect debt not owed | 8 |
| Managing the loan or lease | 6 |
| Written notification about debt | 6 |
| Problems when you are unable to pay | 3 |
| False statements or representation | 3 |
| Struggling to pay your loan | 3 |
| Cont'd attempts collect debt not owed | 2 |
| Taking out the loan or lease | 2 |
| Took or threatened to take negative or legal action | 2 |
| Problems at the end of the loan or lease | 2 |
| Shopping for a loan or lease | 1 |
| Improper contact or sharing of info | 1 |
| Threatened to contact someone or share information improperly | 1 |
| Improper use of your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 8 | 100% |
| 2015 | 3 | 100% |
| 2016 | 2 | 100% |
| 2017 | 10 | 80% |
| 2018 | 14 | 78.6% |
| 2019 | 6 | 100% |
| 2020 | 8 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About United Acceptance Inc.
United Acceptance Inc.'s 51 logged complaints stay concentrated: only 13 states show a filing on record. Only 37.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2014 through 2020-11-14.
United Acceptance Inc. answers 90.2% of complaints inside the CFPB's tracked window and closes 94.1% with a written explanation. 5.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about United Acceptance Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does United Acceptance Inc. have?
51, per the CFPB's public complaint count for this company (see the full breakdown above).
Does United Acceptance Inc. respond to complaints on time?
90.2% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about United Acceptance Inc.?
"Incorrect information on your report", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.