CFPB · Mid-pack CFPB posture
United Acceptance Inc.
51 CFPB complaints · 13 states · top issue Incorrect information on your report.
United Acceptance Inc. has 51 consumer complaints in the CFPB public database. Timely response is 90.2%; 5.9% closed with relief; top product Debt collection. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- 0% filings 2014 to 2020
CFPB relief outcome brief
CCDB company united-acceptance-inc
5.9% relief · 90.2% timely · 51 filings · Debt collection
Same-product relief peers
Nearest relief peer: Universal Account Servicing, LLC (5.9% relief)
United Acceptance Inc. closes 5.9% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 51 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
United Acceptance Inc. complaint mix by product
- Debt collection 23 45.1% – 4% relief
- Consumer Loan 10 19.6% – 0% relief
- Vehicle loan 9 17.6% – 11% relief
- Credit reporting, 8 15.7% – 0% relief
- Payday loan, 1 2.0% – 100% relief
How United Acceptance Inc.'s 51 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 23 |
| Consumer Loan | 10 |
| Vehicle loan or lease | 9 |
| Credit reporting, credit repair services, or other personal consumer reports | 8 |
| Payday loan, title loan, or personal loan | 1 |
Where United Acceptance Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- GA
- 21.6% of this company's filings
United Acceptance Inc. complaints by year
Annual filing volume from the CFPB public database
- 2020
- 8
- 0% vs 2014
Top States
| State | Complaints |
|---|---|
| GA | 11 |
| FL | 8 |
| TX | 6 |
| SC | 6 |
| NC | 4 |
| MO | 4 |
| IL | 2 |
| KY | 2 |
| MS | 2 |
| OH | 2 |
| AL | 2 |
| PA | 1 |
| LA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 10 |
| Attempts to collect debt not owed | 8 |
| Managing the loan or lease | 6 |
| Written notification about debt | 6 |
| Problems when you are unable to pay | 3 |
| False statements or representation | 3 |
| Struggling to pay your loan | 3 |
| Cont'd attempts collect debt not owed | 2 |
| Taking out the loan or lease | 2 |
| Took or threatened to take negative or legal action | 2 |
| Problems at the end of the loan or lease | 2 |
| Shopping for a loan or lease | 1 |
| Improper contact or sharing of info | 1 |
| Threatened to contact someone or share information improperly | 1 |
| Improper use of your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 8 | 100% |
| 2015 | 3 | 100% |
| 2016 | 2 | 100% |
| 2017 | 10 | 80% |
| 2018 | 14 | 78.6% |
| 2019 | 6 | 100% |
| 2020 | 8 | 100% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about United Acceptance Inc.
United Acceptance Inc.'s 51 logged complaints stay concentrated: only 13 states show a filing. Only 37.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2020-11-14.
United Acceptance Inc. answers 90.2% of complaints inside the CFPB's tracked window and closes 94.1% with a written explanation. 5.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about United Acceptance Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for United Acceptance Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 51.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 90.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for United Acceptance Inc. (90.2% timely; 5.9% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture