CFPB · Diversified product mix
United Consumer Finance, Inc.
56 CFPB complaints · diversified mix (top product 32.1%) · top issue Incorrect information on your report.
United Consumer Finance, Inc.: top product "Vehicle loan or lease" is only 32.1% of 56 - multi-bucket mix. Timely 100% · relief 1.8%. Allegations, not findings.
- Diversified product mix
- +500% filings 2013 to 2025
CFPB relief outcome brief
CCDB company united-consumer-finance-inc
1.8% relief · 100% timely · 56 filings · Vehicle loan or lease
Same-product relief peers
Nearest relief peer: Goldcar Lending Inc. (1.8% relief)
United Consumer Finance, Inc. closes 1.8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of United Consumer Finance, Inc.'s 56 filings include narrative text
50% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
United Consumer Finance, Inc. complaint mix by product
- Vehicle loan 18 32.1% – 0% relief
- Credit reporting, 12 21.4% – 0% relief
- Credit reporting 11 19.6% – 0% relief
- Debt collection 8 14.3% – 13% relief
- Consumer Loan 5 8.9% – 0% relief
- Credit reporting 1 1.8% – 0% relief
- Payday loan, 1 1.8% – 0% relief
How United Consumer Finance, Inc.'s 56 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 18 |
| Credit reporting, credit repair services, or other personal consumer reports | 12 |
| Credit reporting or other personal consumer reports | 11 |
| Debt collection | 8 |
| Consumer Loan | 5 |
| Credit reporting | 1 |
| Payday loan, title loan, or personal loan | 1 |
Concentrated filing states for United Consumer Finance, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- MA
- 44.6% of this company's filings
United Consumer Finance, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2025
- 12
- +500% vs 2013
Top States
| State | Complaints |
|---|---|
| MA | 25 |
| CT | 13 |
| NH | 5 |
| PA | 4 |
| CA | 3 |
| RI | 2 |
| ME | 1 |
| SC | 1 |
| NY | 1 |
| GA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 11 |
| Problem with a credit reporting company's investigation into an existing problem | 9 |
| Attempts to collect debt not owed | 7 |
| Managing the loan or lease | 6 |
| Struggling to pay your loan | 5 |
| Problems at the end of the loan or lease | 3 |
| Improper use of your report | 3 |
| Repossession | 3 |
| Problems when you are unable to pay | 2 |
| Taking out the loan or lease | 2 |
| Problem with a company's investigation into an existing problem | 1 |
| Incorrect information on credit report | 1 |
| Written notification about debt | 1 |
| Getting a loan or lease | 1 |
| Loan payment wasn't credited to your account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 2 | 100% |
| 2014 | 1 | 100% |
| 2016 | 2 | 100% |
| 2017 | 2 | 100% |
| 2018 | 2 | 100% |
| 2019 | 2 | 100% |
| 2020 | 4 | 100% |
| 2021 | 15 | 100% |
| 2022 | 5 | 100% |
| 2023 | 3 | 100% |
| 2024 | 6 | 100% |
| 2025 | 12 | 100% |
Source: CFPB Consumer Complaint Database
United Consumer Finance, Inc. spreads across product buckets
United Consumer Finance, Inc.'s 56 logged complaints stay concentrated: only 10 states show a filing. 50% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2025-12-29.
United Consumer Finance, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 98.2% with a written explanation. 1.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about United Consumer Finance, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for United Consumer Finance, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 56.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for United Consumer Finance, Inc. (100% timely; 1.8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix