CFPB · Single-product concentration
United Military Mortgage, LLC
36 CFPB complaints · 94.4% in "Mortgage" · top issue Applying for a mortgage or refinancing an existing mortgage.
United Military Mortgage, LLC: 94.4% of 36 CFPB complaints sit in "Mortgage". Timely 88.9% · relief 19.4%. Allegations, not findings.
- Single-product concentration
- -66.7% filings 2015 to 2025
CFPB relief outcome brief
CCDB company united-military-mortgage-llc
19.4% relief · 88.9% timely · 36 filings · Mortgage
Same-product relief peers
Nearest relief peer: M&T Bank Corporation (19.4% relief)
United Military Mortgage, LLC closes 19.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of United Military Mortgage, LLC's 36 filings include narrative text
63.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
United Military Mortgage, LLC complaint mix by product
- Mortgage 34 94.4% – 21% relief
- Credit reporting, 2 5.6% – 0% relief
How United Military Mortgage, LLC's 36 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 34 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
Where United Military Mortgage, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 11.1% of this company's filings
United Military Mortgage, LLC falling annual filings
Annual filing volume from the CFPB public database
- 2025
- 1
- -66.7% vs 2015
Top States
| State | Complaints |
|---|---|
| TX | 4 |
| CA | 4 |
| MD | 3 |
| ID | 2 |
| WI | 2 |
| GA | 2 |
| WA | 2 |
| AZ | 2 |
| OK | 2 |
| MN | 2 |
| PA | 2 |
| FL | 2 |
| SC | 1 |
| VA | 1 |
| MS | 1 |
| CO | 1 |
| WY | 1 |
| MO | 1 |
| AR | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Applying for a mortgage or refinancing an existing mortgage | 16 |
| Closing on a mortgage | 5 |
| Credit decision / Underwriting | 4 |
| Application, originator, mortgage broker | 3 |
| Loan servicing, payments, escrow account | 2 |
| Improper use of your report | 2 |
| Trouble during payment process | 2 |
| Settlement process and costs | 1 |
| Identity theft protection or other monitoring services | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 3 | 100% |
| 2016 | 5 | 100% |
| 2017 | 5 | 80% |
| 2018 | 5 | 100% |
| 2019 | 4 | 75% |
| 2020 | 5 | 100% |
| 2021 | 4 | 100% |
| 2022 | 2 | 100% |
| 2023 | 1 | 100% |
| 2024 | 1 | 0% |
| 2025 | 1 | 0% |
Source: CFPB Consumer Complaint Database
United Military Mortgage, LLC filings cluster in one product
United Military Mortgage, LLC's 36 logged complaints stay concentrated: only 19 states show a filing. 63.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2025-02-19.
United Military Mortgage, LLC answers 88.9% of complaints inside the CFPB's tracked window and closes 75% with a written explanation. 19.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about United Military Mortgage, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for United Military Mortgage, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 36.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 88.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for United Military Mortgage, LLC (88.9% timely; 19.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration