CFPB · Single-product concentration
United Built Homes LLC
20 CFPB complaints · 85% in "Mortgage" · top issue Struggling to pay mortgage.
United Built Homes LLC: 85% of 20 CFPB complaints sit in "Mortgage". Timely 100% · relief 5%. Allegations, not findings.
- Single-product concentration
- 0% filings 2015 to 2025
CFPB relief outcome brief
CCDB company united-built-homes-llc
5% relief · 100% timely · 20 filings · Mortgage
Same-product relief peers
Nearest relief peer: Better Mortgage, Inc. (5.1% relief)
United Built Homes LLC closes 5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of United Built Homes LLC's 20 filings include narrative text
60% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
United Built Homes LLC complaint mix by product
- Mortgage 17 85.0% – 6% relief
- Debt collection 2 10.0% – 0% relief
- Payday loan, 1 5.0% – 0% relief
How United Built Homes LLC's 20 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 17 |
| Debt collection | 2 |
| Payday loan, title loan, or personal loan | 1 |
Concentrated filing states for United Built Homes LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 45% of this company's filings
United Built Homes LLC complaints by year
Annual filing volume from the CFPB public database
- 2025
- 1
- 0% vs 2015
Top States
| State | Complaints |
|---|---|
| TX | 9 |
| OK | 5 |
| AR | 3 |
| LA | 2 |
| MS | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Struggling to pay mortgage | 6 |
| Trouble during payment process | 5 |
| Applying for a mortgage or refinancing an existing mortgage | 4 |
| Problem with a company's investigation into an existing problem | 1 |
| Loan servicing, payments, escrow account | 1 |
| Taking/threatening an illegal action | 1 |
| Charged fees or interest you didn't expect | 1 |
| Took or threatened to take negative or legal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 100% |
| 2016 | 1 | 100% |
| 2019 | 3 | 100% |
| 2020 | 3 | 100% |
| 2021 | 1 | 100% |
| 2022 | 3 | 100% |
| 2023 | 5 | 100% |
| 2024 | 2 | 100% |
| 2025 | 1 | 100% |
Source: CFPB Consumer Complaint Database
United Built Homes LLC filings cluster in one product
United Built Homes LLC's 20 logged complaints stay concentrated: only 5 states show a filing. 60% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2025-03-13.
United Built Homes LLC answers 100% of complaints inside the CFPB's tracked window and closes 95% with a written explanation. 5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Struggling to pay mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about United Built Homes LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for United Built Homes LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 20.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for United Built Homes LLC (100% timely; 5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration