United Debt Counselors, LLC
38 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
United Debt Counselors, LLC complaint mix by product
- Debt collection 18 47.4% – 11% relief
- Money transfer, 11 28.9% – 64% relief
- Credit reporting, 4 10.5% – 50% relief
- Other financial 3 7.9% – 67% relief
- Credit card 1 2.6% – 0% relief
- Checking or 1 2.6% – 0% relief
How United Debt Counselors, LLC's 38 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 18 |
| Money transfer, virtual currency, or money service | 11 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
| Other financial service | 3 |
| Credit card or prepaid card | 1 |
| Checking or savings account | 1 |
Top States
| State | Complaints |
|---|---|
| NY | 10 |
| CA | 6 |
| TX | 4 |
| AZ | 3 |
| FL | 3 |
| VA | 3 |
| MI | 2 |
| SC | 1 |
| LA | 1 |
| AL | 1 |
| GA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Fraud or scam | 10 |
| False statements or representation | 7 |
| Communication tactics | 4 |
| Confusing or misleading advertising or marketing | 4 |
| Attempts to collect debt not owed | 3 |
| Written notification about debt | 2 |
| Disclosure verification of debt | 1 |
| Advertising and marketing | 1 |
| Other features, terms, or problems | 1 |
| Took or threatened to take negative or legal action | 1 |
| Managing an account | 1 |
| Problem with customer service | 1 |
| Confusing or missing disclosures | 1 |
| Unexpected or other fees | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 7 | 100% |
| 2018 | 3 | 100% |
| 2019 | 16 | 87.5% |
| 2020 | 6 | 100% |
| 2021 | 1 | 100% |
| 2022 | 3 | 100% |
| 2023 | 1 | 100% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About United Debt Counselors, LLC
United Debt Counselors, LLC's 38 logged complaints stay concentrated: only 11 states show a filing on record. Only 34.2% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2017 through 2026-01-30.
United Debt Counselors, LLC answers 92.1% of complaints inside the CFPB's tracked window and closes 63.2% with a written explanation. 34.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Fraud or scam."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about United Debt Counselors, LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does United Debt Counselors, LLC have?
38, per the CFPB's public complaint count for this company (see the full breakdown above).
Does United Debt Counselors, LLC respond to complaints on time?
92.1% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about United Debt Counselors, LLC?
"Fraud or scam", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.