Total complaints
77
Filed since 2013
2026 data Public-data reference. official source
United Debt Holdings, LLC
77 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
77 consumer complaints filed with the CFPB
This profile shows United Debt Holdings, LLC's complaint history from CFPB public records. 77 consumers have filed complaints since 2013. The company has a 85.7% timely response rate and has provided relief in 1.3% of cases.
77
Total Complaints
85.7%
Timely Response
10.4%
Disputed
1.3%
Relief Provided
26
States Active
2013
Since
Timely response
85.7%
CFPB-tracked response window
Relief rate
1.3%
Closed with monetary or non-monetary relief
Timely response rate 85.7%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 1.3%
Industry median
Share closed with monetary or non-monetary relief.
United Debt Holdings, LLC complaint mix by product
- Debt collection 63 81.8% – 0% relief
- Payday loan, 6 7.8% – 0% relief
- Payday loan 4 5.2% – 25% relief
- Credit reporting, 1 1.3% – 0% relief
- Credit card 1 1.3% – 0% relief
- Bank account 1 1.3% – 0% relief
- Consumer Loan 1 1.3% – 0% relief
How United Debt Holdings, LLC's 77 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 63 |
| Payday loan, title loan, or personal loan | 6 |
| Payday loan | 4 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| Credit card | 1 |
| Bank account or service | 1 |
| Consumer Loan | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 16 |
| CA | 12 |
| OH | 9 |
| FL | 8 |
| IN | 4 |
| IL | 4 |
| MD | 3 |
| TN | 2 |
| VA | 2 |
| UT | 1 |
| NV | 1 |
| CT | 1 |
| OK | 1 |
| PR | 1 |
| KY | 1 |
| WI | 1 |
| ND | 1 |
| AR | 1 |
| AZ | 1 |
| DE | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Taking/threatening an illegal action | 14 |
| Communication tactics | 12 |
| Cont'd attempts collect debt not owed | 8 |
| False statements or representation | 7 |
| Took or threatened to take negative or legal action | 6 |
| Improper contact or sharing of info | 6 |
| Written notification about debt | 3 |
| Threatened to contact someone or share information improperly | 3 |
| Struggling to pay your loan | 3 |
| Disclosure verification of debt | 3 |
| Can't contact lender | 2 |
| Incorrect information on your report | 1 |
| Problem when making payments | 1 |
| Credit card protection / Debt protection | 1 |
| Loan payment wasn't credited to your account | 1 |
| Account opening, closing, or management | 1 |
| Payment to acct not credited | 1 |
| Charged fees or interest I didn't expect | 1 |
| Problem with the payoff process at the end of the loan | 1 |
| Attempts to collect debt not owed | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 2 | 100% |
| 2014 | 22 | 81.8% |
| 2015 | 12 | 66.7% |
| 2016 | 15 | 100% |
| 2017 | 15 | 100% |
| 2018 | 4 | 100% |
| 2019 | 4 | 75% |
| 2020 | 3 | 33.3% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About United Debt Holdings, LLC
United Debt Holdings, LLC has accumulated 77 consumer complaints in the CFPB public database, with filings active across 26 U.S. states. Of those submissions, 26 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2020-08-18, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, United Debt Holdings, LLC reports a 85.7% timely-response rate and has closed 66.2% of cases with a written explanation to the consumer. 1.3% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 10.4% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Taking/threatening an illegal action".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating United Debt Holdings, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does United Debt Holdings, LLC have?
United Debt Holdings, LLC has received 77 consumer complaints filed with the Consumer Financial Protection Bureau.
Does United Debt Holdings, LLC respond to complaints on time?
United Debt Holdings, LLC has a 85.7% timely response rate to CFPB complaints.
What is the most common complaint about United Debt Holdings, LLC?
The most common issue reported against United Debt Holdings, LLC is "Taking/threatening an illegal action" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.
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