2026 data Public-data reference. official source

United Group Inc.

67 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

67 consumer complaints filed with the CFPB

This profile shows United Group Inc.'s complaint history from CFPB public records. 67 consumers have filed complaints since 2014. The company has a 100% timely response rate and has provided relief in 4.5% of cases.

67
Total Complaints
100%
Timely Response
1.5%
Disputed
4.5%
Relief Provided
11
States Active
2014
Since

Total complaints

67

Filed since 2014

Timely response

100%

CFPB-tracked response window

Relief rate

4.5%

Closed with monetary or non-monetary relief

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 4.5%
Industry median

Share closed with monetary or non-monetary relief.

United Group Inc. complaint mix by product

Total complaints: 67

United Group Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 67 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Vehicle loan: 20 complaints (29.9%), resolution 5.0% Vehicle loan 29.9% Credit reporting,: 14 complaints (20.9%), resolution 0.0% Credit reporting, 20.9% Debt collection: 13 complaints (19.4%), resolution 15.4% Debt collection 19.4% Credit reporting: 9 complaints (13.4%), resolution 0.0% Credit reporting 13.4% Consumer Loan: 7 complaints (10.4%), resolution 0.0% Consumer Loan 10.4% Payday loan,: 4 complaints (6.0%), resolution 0.0%
  • Vehicle loan 20 29.9% 5% relief
  • Credit reporting, 14 20.9% 0% relief
  • Debt collection 13 19.4% 15% relief
  • Credit reporting 9 13.4% 0% relief
  • Consumer Loan 7 10.4% 0% relief
  • Payday loan, 4 6.0% 0% relief

How United Group Inc.'s 67 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Vehicle loan or lease 20
Credit reporting, credit repair services, or other personal consumer reports 14
Debt collection 13
Credit reporting or other personal consumer reports 9
Consumer Loan 7
Payday loan, title loan, or personal loan 4

Top States

State Complaints
OR 33
WA 12
NV 6
MI 4
HI 3
CA 3
MS 2
KS 1
FL 1
MO 1
ID 1

Top Issues

Issue Complaints
Incorrect information on your report 11
Managing the loan or lease 11
Improper use of your report 7
Problems at the end of the loan or lease 5
Problem with a credit reporting company's investigation into an existing problem 4
Took or threatened to take negative or legal action 4
Problem with a company's investigation into an existing problem 3
Attempts to collect debt not owed 3
Getting a loan or lease 3
Struggling to pay your loan 3
Cont'd attempts collect debt not owed 2
Problems when you are unable to pay 2
Can't contact lender or servicer 1
Taking/threatening an illegal action 1
Charged fees or interest you didn't expect 1
Repossession 1
Lender repossessed or sold the vehicle 1
False statements or representation 1
Credit monitoring or identity theft protection services 1
Improper contact or sharing of info 1

Yearly Trend

Year Complaints Timely
2014 3 100%
2015 4 100%
2016 4 100%
2017 1 100%
2018 4 100%
2019 5 100%
2020 7 100%
2021 1 100%
2022 11 100%
2023 9 100%
2024 2 100%
2025 13 100%
2026 3 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About United Group Inc.

United Group Inc. has accumulated 67 consumer complaints in the CFPB public database, with filings active across 11 U.S. states. Of those submissions, 32 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-03-09, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, United Group Inc. reports a 100% timely-response rate and has closed 95.5% of cases with a written explanation to the consumer. 4.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1.5% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Vehicle loan or lease", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating United Group Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does United Group Inc. have?

United Group Inc. has received 67 consumer complaints filed with the Consumer Financial Protection Bureau.

Does United Group Inc. respond to complaints on time?

United Group Inc. has a 100% timely response rate to CFPB complaints.

What is the most common complaint about United Group Inc.?

The most common issue reported against United Group Inc. is "Incorrect information on your report" in the "Vehicle loan or lease" product category.

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