Total complaints
67
Filed since 2014
67 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
67 consumer complaints filed with the CFPB
This profile shows United Group Inc.'s complaint history from CFPB public records. 67 consumers have filed complaints since 2014. The company has a 100% timely response rate and has provided relief in 4.5% of cases.
Total complaints
67
Filed since 2014
Timely response
100%
CFPB-tracked response window
Relief rate
4.5%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How United Group Inc.'s 67 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 20 |
| Credit reporting, credit repair services, or other personal consumer reports | 14 |
| Debt collection | 13 |
| Credit reporting or other personal consumer reports | 9 |
| Consumer Loan | 7 |
| Payday loan, title loan, or personal loan | 4 |
| State | Complaints |
|---|---|
| OR | 33 |
| WA | 12 |
| NV | 6 |
| MI | 4 |
| HI | 3 |
| CA | 3 |
| MS | 2 |
| KS | 1 |
| FL | 1 |
| MO | 1 |
| ID | 1 |
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 11 |
| Managing the loan or lease | 11 |
| Improper use of your report | 7 |
| Problems at the end of the loan or lease | 5 |
| Problem with a credit reporting company's investigation into an existing problem | 4 |
| Took or threatened to take negative or legal action | 4 |
| Problem with a company's investigation into an existing problem | 3 |
| Attempts to collect debt not owed | 3 |
| Getting a loan or lease | 3 |
| Struggling to pay your loan | 3 |
| Cont'd attempts collect debt not owed | 2 |
| Problems when you are unable to pay | 2 |
| Can't contact lender or servicer | 1 |
| Taking/threatening an illegal action | 1 |
| Charged fees or interest you didn't expect | 1 |
| Repossession | 1 |
| Lender repossessed or sold the vehicle | 1 |
| False statements or representation | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Improper contact or sharing of info | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 3 | 100% |
| 2015 | 4 | 100% |
| 2016 | 4 | 100% |
| 2017 | 1 | 100% |
| 2018 | 4 | 100% |
| 2019 | 5 | 100% |
| 2020 | 7 | 100% |
| 2021 | 1 | 100% |
| 2022 | 11 | 100% |
| 2023 | 9 | 100% |
| 2024 | 2 | 100% |
| 2025 | 13 | 100% |
| 2026 | 3 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
United Group Inc. has accumulated 67 consumer complaints in the CFPB public database, with filings active across 11 U.S. states. Of those submissions, 32 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-03-09, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, United Group Inc. reports a 100% timely-response rate and has closed 95.5% of cases with a written explanation to the consumer. 4.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1.5% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Vehicle loan or lease", and the single most common underlying issue is "Incorrect information on your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating United Group Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
United Group Inc. has received 67 consumer complaints filed with the Consumer Financial Protection Bureau.
United Group Inc. has a 100% timely response rate to CFPB complaints.
The most common issue reported against United Group Inc. is "Incorrect information on your report" in the "Vehicle loan or lease" product category.
Read our methodology — how this data is sourced, computed, and verified.