CFPB · Diversified product mix
United Group Inc.
78 CFPB complaints · diversified mix (top product 29.5%) · top issue Managing the loan or lease.
United Group Inc.: top product "Vehicle loan or lease" is only 29.5% of 78 - multi-bucket mix. Timely 100% · relief 3.8%. Allegations, not findings.
- Diversified product mix
- +100% filings 2014 to 2026
CFPB relief outcome brief
CCDB company united-group-inc
3.8% relief · 100% timely · 78 filings · Vehicle loan or lease
Same-product relief peers
Nearest relief peer: BRite Financial Services, Inc. (3.8% relief)
United Group Inc. closes 3.8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of United Group Inc.'s 78 filings include narrative text
53.8% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
United Group Inc. complaint mix by product
- Vehicle loan 23 29.5% – 4% relief
- Debt collection 16 20.5% – 13% relief
- Credit reporting, 14 17.9% – 0% relief
- Credit reporting 12 15.4% – 0% relief
- Consumer Loan 8 10.3% – 0% relief
- Payday loan, 5 6.4% – 0% relief
How United Group Inc.'s 78 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 23 |
| Debt collection | 16 |
| Credit reporting, credit repair services, or other personal consumer reports | 14 |
| Credit reporting or other personal consumer reports | 12 |
| Consumer Loan | 8 |
| Payday loan, title loan, or personal loan | 5 |
Concentrated filing states for United Group Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- OR
- 47.4% of this company's filings
United Group Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 6
- +100% vs 2014
Top States
| State | Complaints |
|---|---|
| OR | 37 |
| WA | 15 |
| NV | 9 |
| MI | 4 |
| CA | 3 |
| HI | 3 |
| MS | 2 |
| MO | 1 |
| TX | 1 |
| FL | 1 |
| KS | 1 |
| ID | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing the loan or lease | 14 |
| Incorrect information on your report | 12 |
| Improper use of your report | 9 |
| Problems at the end of the loan or lease | 5 |
| Attempts to collect debt not owed | 4 |
| Struggling to pay your loan | 4 |
| Problem with a credit reporting company's investigation into an existing problem | 4 |
| Took or threatened to take negative or legal action | 4 |
| Getting a loan or lease | 3 |
| Problem with a company's investigation into an existing problem | 3 |
| False statements or representation | 2 |
| Cont'd attempts collect debt not owed | 2 |
| Problems when you are unable to pay | 2 |
| Problem when making payments | 1 |
| Repossession | 1 |
| Written notification about debt | 1 |
| Charged fees or interest you didn't expect | 1 |
| Taking/threatening an illegal action | 1 |
| Lender repossessed or sold the vehicle | 1 |
| Improper contact or sharing of info | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 3 | 100% |
| 2015 | 5 | 100% |
| 2016 | 4 | 100% |
| 2017 | 1 | 100% |
| 2018 | 4 | 100% |
| 2019 | 6 | 100% |
| 2020 | 8 | 100% |
| 2021 | 1 | 100% |
| 2022 | 12 | 100% |
| 2023 | 10 | 100% |
| 2024 | 3 | 100% |
| 2025 | 15 | 100% |
| 2026 | 6 | 100% |
Source: CFPB Consumer Complaint Database
United Group Inc. spreads across product buckets
United Group Inc.'s 78 logged complaints stay concentrated: only 12 states show a filing. 53.8% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-05-18.
United Group Inc. answers 100% of complaints inside the CFPB's tracked window and closes 96.2% with a written explanation. 3.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Managing the loan or lease."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about United Group Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for United Group Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 78.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for United Group Inc. (100% timely; 3.8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix