United Group Inc.
78 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
United Group Inc. complaint mix by product
- Vehicle loan 23 29.5% – 4% relief
- Debt collection 16 20.5% – 13% relief
- Credit reporting, 14 17.9% – 0% relief
- Credit reporting 12 15.4% – 0% relief
- Consumer Loan 8 10.3% – 0% relief
- Payday loan, 5 6.4% – 0% relief
How United Group Inc.'s 78 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 23 |
| Debt collection | 16 |
| Credit reporting, credit repair services, or other personal consumer reports | 14 |
| Credit reporting or other personal consumer reports | 12 |
| Consumer Loan | 8 |
| Payday loan, title loan, or personal loan | 5 |
Top States
| State | Complaints |
|---|---|
| OR | 37 |
| WA | 15 |
| NV | 9 |
| MI | 4 |
| CA | 3 |
| HI | 3 |
| MS | 2 |
| MO | 1 |
| TX | 1 |
| FL | 1 |
| KS | 1 |
| ID | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing the loan or lease | 14 |
| Incorrect information on your report | 12 |
| Improper use of your report | 9 |
| Problems at the end of the loan or lease | 5 |
| Attempts to collect debt not owed | 4 |
| Struggling to pay your loan | 4 |
| Problem with a credit reporting company's investigation into an existing problem | 4 |
| Took or threatened to take negative or legal action | 4 |
| Getting a loan or lease | 3 |
| Problem with a company's investigation into an existing problem | 3 |
| False statements or representation | 2 |
| Cont'd attempts collect debt not owed | 2 |
| Problems when you are unable to pay | 2 |
| Problem when making payments | 1 |
| Repossession | 1 |
| Written notification about debt | 1 |
| Charged fees or interest you didn't expect | 1 |
| Taking/threatening an illegal action | 1 |
| Lender repossessed or sold the vehicle | 1 |
| Improper contact or sharing of info | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 3 | 100% |
| 2015 | 5 | 100% |
| 2016 | 4 | 100% |
| 2017 | 1 | 100% |
| 2018 | 4 | 100% |
| 2019 | 6 | 100% |
| 2020 | 8 | 100% |
| 2021 | 1 | 100% |
| 2022 | 12 | 100% |
| 2023 | 10 | 100% |
| 2024 | 3 | 100% |
| 2025 | 15 | 100% |
| 2026 | 6 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About United Group Inc.
United Group Inc.'s 78 logged complaints stay concentrated: only 12 states show a filing on record. 53.8% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2014 through 2026-05-18.
United Group Inc. answers 100% of complaints inside the CFPB's tracked window and closes 96.2% with a written explanation. 3.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Managing the loan or lease."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about United Group Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does United Group Inc. have?
78, per the CFPB's public complaint count for this company (see the full breakdown above).
Does United Group Inc. respond to complaints on time?
100% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about United Group Inc.?
"Managing the loan or lease", filed under the "Vehicle loan or lease" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.